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The router side of the SHub died. Had to contact VM to connect to the hub as we couldn't. They have set it to modem mode so just one computer can connect.
Engineer visit Tues morning
Think whatever happens we are gonna go for a new router (thanks for advice General and others)
good for you dude. The Asus router you have previously mentioned kicks ass in so many respects so you'll be doing yourself a huge favour by getting one. Put the new shub in modem mode, setup your Asus router and you'll never look back.