Got a new SH2, can somebody check my download stats?
07-09-2014, 16:17
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#1
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Inactive
Join Date: Mar 2005
Posts: 16
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Got a new SH2, can somebody check my download stats?
Just need an experienced opinion on my connection. Got a few hundred post-RS errors per channel. Thanks. Uptime was 3 days 23 hours when I took this snapshot.
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07-09-2014, 19:02
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#2
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Got a new SH2, can somebody check my download stats?
everything is alright, don't worry about the post rs errors, I have got ~300 per channel as well. If they go any lower I would start paying attention and see if you can notice any difference in the stability of your connection and performance. You would need to ring tech support and get someone out to move your tap point in the cabinet which bring your levels closer to 0.
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07-09-2014, 19:15
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#3
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Inactive
Join Date: Mar 2005
Posts: 16
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Re: Got a new SH2, can somebody check my download stats?
Cool, ty
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07-09-2014, 20:13
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#4
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Got a new SH2, can somebody check my download stats?
From my experience, there appears to be about 300 Post RS errors created during the reboot of a Superhub.
If you set the count to zero shortly after the reboot is complete, you should see some further Pre RS errors but no Post RS, assuming your connection is OK.
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07-09-2014, 21:17
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#5
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Inactive
Join Date: Mar 2005
Posts: 16
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Re: Got a new SH2, can somebody check my download stats?
The instructions to reset the pre/post-RS errors don't make sense:
Quote:
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To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.
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Been thru every screen, can't see what it is referring to. Hardware version 3.11, software version V1.01.29.
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07-09-2014, 23:28
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#6
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Got a new SH2, can somebody check my download stats?
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08-09-2014, 01:15
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#7
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: Got a new SH2, can somebody check my download stats?
Is there any way to reach that from the menu
Ah, found it, the button at the top right that is "Status" only when you are not signed in, and "sign out" otherwise - what stupid idiot devised that!
Also on that menu, the "operation config" that tells you what speed it's set to.
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08-09-2014, 10:43
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#8
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Got a new SH2, can somebody check my download stats?
it is designed liked that because you aren't changing anything and only wanting to view data so it is silly having to sign in for it. More importantly though, it is the one thing modem mode users have access/need access to. Everything else pertains to router mode which is why it is in a different section and are configurable settings which you need permission to change. When you change to modem mode that section figuratively gets blanked out and the only thing you are interested in is the power levels etc which is why it is accessible through a nifty tab just like it always has been on previous modems; you go to 192.168.100.1 and it is there.
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