Quote:
Originally Posted by qasdfdsaq
I'm sure they have bods but not every problem is as simple as turn-it-off-and-on-again instant-fix. There's also a downside of being so big, that being systems have many different levels and inter-dependant components all run by different departments if not different companies and locating a fault between them is not always quick.
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Especially where Service Level Agreements and Contracts are involved. If you aren't careful, you'll get a situation where the contractors spend more time and effort blaming each other than they do looking for the fault.