29-06-2014, 08:07
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#1
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Inactive
Join Date: Feb 2013
Posts: 3
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No tv in macclesfield
Lost all tv last night, still off this morning, virgin media say fault will be fixed by Monday 30 June! Must be a big fault?
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29-06-2014, 10:44
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#2
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: No tv in macclesfield
Quote:
Originally Posted by gtcjc
Lost all tv last night, still off this morning, virgin media say fault will be fixed by Monday 30 June! Must be a big fault?
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Could be a fibre cut that will take some time to fix or cable theft. The *******s just rip it out of the ground no matter what. They tend to not even look at what type of cable it is till its been ripped out. So it could be fibre or copper. One pays the other does not.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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29-06-2014, 10:56
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#3
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: No tv in macclesfield
Quote:
Originally Posted by gtcjc
Lost all tv last night, still off this morning, virgin media say fault will be fixed by Monday 30 June! Must be a big fault?
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No, that would be a small one  . If it was a big fault they'd predict a quicker fix. Anyway, always take predicted fix times with a large pinch of salt - it's rare to know how long a fault will take to fix until it's fixed.
I have checked a couple of random Macc postcodes and no fault is listed, so it must be localised to you. Is there a fault ticket number showing here?
https://my.virginmedia.com/faults/service-status
ps. Welcome to the forum!
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29-06-2014, 11:49
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#4
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Inactive
Join Date: Feb 2013
Posts: 3
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Re: No tv in macclesfield
There is a fault disruption.
You might find various error code messages , On Demand, TiVo® or Interactive TV services at the moment.
Fault reference: F003155893
This is what virgin media are saying.
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29-06-2014, 12:28
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: No tv in macclesfield
Quote:
Originally Posted by gtcjc
There is a fault disruption.
You might find various error code messages , On Demand, TiVo® or Interactive TV services at the moment.
Fault reference: F003155893
This is what virgin media are saying.
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That was an On Demand fault affecting the whole of south Manchester, but it looks like it is probably fixed now. It wouldn't cause a total loss of the TV service. I suggest you call in and speak to the faults team.
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29-06-2014, 12:32
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#6
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Inactive
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 41
Posts: 4,964
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Re: No tv in macclesfield
Probably wire theft, a relative lost her service for a week because thieves took all the copper wire in her area.
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29-06-2014, 12:58
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#7
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: No tv in macclesfield
Quote:
Originally Posted by MarkC1984
Probably wire theft
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Probably not, especially if the OP's broadband is still working.
In what way isn't your TV working, gtcjc?
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29-06-2014, 13:55
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#8
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Inactive
Join Date: Feb 2013
Posts: 3
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Re: No tv in macclesfield
All channels came up with error message, some flashed up for about 5 seconds then said channel unavailable, no on demand worked either. Switched tivo box off & on again after about 10 seconds a shirt while ago & all seems ok now, though website still says there is a problem so I don't know if it's just a short term fix,
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