New computer running windows 8.1

raging bull · 26-03-2014, 18:22

An elderly friend has recently purchased a replacement computer with 8.1 installed.
Problems found are : Drivers not available for 2year old printer/scanner and Logitech mouse/keyboard combo.
Is it possible to install windows 7, drivers available for hardware.
My friend would have to purchase the windows 7 software to install if feasable.
[All advice received greatly appreciated

arcimedes · 26-03-2014, 18:51

I am a bit surprised that there are no drivers available for equipment that isn't all that old. What is the exact model of printer? For the keyboard and mouse it would probably be cheaper to purchase a new keyboard and mouse. Have you tried the Logitech site for drivers?

raging bull · 26-03-2014, 19:52

The Logitech product is still awaiting new drivers to be written?
The printers (2 both print, will not scan)
Will report back on printers make/model.

26-03-2014, 20:03

try the windows 7 drivers

arcimedes · 26-03-2014, 21:13

I looked at the Logitech website and it says that basic functionality is built in to Windows so you should get some functionality. I am using a dell wired keyboard connected through USB which is several years old, probably explains why it works and a Logitech wireless mouse which is not very old. I have a Toshiba wireless mouse which is working on the laptop. The mouse was used on my previous laptop (Win 7) and just worked straight away.

raging bull · 27-03-2014, 14:27

Just spoken to friend, she has been speaking to printer support (epson) and Logitech.
Both apologised for delays in software for windows 8.1.
[Printers are Stylus Pro PX 730WD and XP-605, the mouse being an M-R0042]
Assuming she can't get the correct drivers she is planning to do a recovery disc on the 8.1 machine then install windows 7 Pro 64bit.
[windows 7 to be obtained from local computer contact which should all work]

BenMcr · 27-03-2014, 14:36

I recently upgraded my Dell laptop to Windows 8.1. Originally it came with Vista. It needed some drivers for the SD Card reader, and the original ones for Vista installed without any issue.

As did the the driver for the 3G card, which 8.1 didn't have in.

So it is odd that the W7 drivers aren't providing the correct functionality, as I didn't think W8.1 had changed the driver model that much.

27-03-2014, 15:07

Quote:

Originally Posted by raging bull

Just spoken to friend, she has been speaking to printer support (epson) and Logitech.
Both apologised for delays in software for windows 8.1.
[Printers are Stylus Pro PX 730WD and XP-605, the mouse being an M-R0042]
Assuming she can't get the correct drivers she is planning to do a recovery disc on the 8.1 machine then install windows 7 Pro 64bit.
[windows 7 to be obtained from local computer contact which should all work]

the 720 works out the box without drivers. Have you tried installing the windows 7 drivers?

---------- Post added at 15:04 ---------- Previous post was at 15:03 ----------

Quote:

Originally Posted by BenMcr

I recently upgraded my Dell laptop to Windows 8.1. Originally it came with Vista. It needed some drivers for the SD Card reader, and the original ones for Vista installed without any issue.

As did the the driver for the 3G card, which 8.1 didn't have in.

So it is odd that the W7 drivers aren't providing the correct functionality, as I didn't think W8.1 had changed the driver model that much.

dunno if they have been tried yet?

---------- Post added at 15:05 ---------- Previous post was at 15:04 ----------

Quote:

Originally Posted by raging bull

Just spoken to friend, she has been speaking to printer support (epson) and Logitech.
Both apologised for delays in software for windows 8.1.
[Printers are Stylus Pro PX 730WD and XP-605, the mouse being an M-R0042]
Assuming she can't get the correct drivers she is planning to do a recovery disc on the 8.1 machine then install windows 7 Pro 64bit.
[windows 7 to be obtained from local computer contact which should all work]

windows 8 does have a system image option.

How big is the hdd? you could try shrinking the volume to allow windows 7 to dual boot?

---------- Post added at 15:07 ---------- Previous post was at 15:05 ----------

Just to add if the win 7 drivers do not install from the regular installer try to force them to install by browsing using device manager

v0id · 27-03-2014, 16:03

I think only machines with the 'pro' version of Windows 8 preinstalled come with downgrade rights