Superhub : How do I change from a Superhub 1 to a Superhub 2?

[johnholmes]

Please could I get some advice on how I can go about upgrading from a Superhub 1 to a Superhub 2? I am fed up with the Superhub 1's poor wireless performance, don't have space for a separate router, and wish to remain on 30Mb, going to 50Mb in a few months. Is there a way I can get the Superhub 2 for free or even at a reasonable cost?
Many thanks for any replies.

[progers]

Phone CS and complain bitterly about the WiFi performance, you might get one free, otherwise I think the cost is £20; SH2 is streets ahead of the SH1 although others on here won't agree with me!

[Kushan]

If you're out of contract, call retentions and threaten to leave.

[MacmillaN]

Virgin should offer the people on the higher internet packages a Superhub 2
Just need to pay for postage and sending back your Superhub 1

[General Maximus]

i agree. Everyone on 50mbits+ (which will be everyone by the end of this year as 30mbits is moving to 50) should have a shub2 so they can benefit from the increased wan speed (better wireless throughput).

[Saint man]

Not counting my chickens etc. until in my hands, but I phoned up yesterday and upgraded early to 50mb, plus asked for and have got a Shub2 coming friday free of charge, as Shub 1 was awful for wifi, and reduced my monthly from £26.15 to £25 per month. However have entered into a new 12 month contract. Was previously out of contract.

[Tuvoc]

Let us know how the wireless is on the Superhub 2.

[Saint man]

Not too sure how good the wireless is, as for me wasn't an improvement, however that might be down to the cheap tablet I have. A generic cheapo one, unfortunatelly don't have anything else to try the wireless with.