Catchup TV down in London
06-02-2014, 16:26
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#1
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cf.member
Join Date: Jun 2010
Location: London
Services: Virgin XL TV, 100 meg broadband
Posts: 90
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Catchup TV down in London
Catchup has been down since at least yesterday evening when I tried it, there's some vague issue about a programme not being available on service status on January 28th, but although a TV problem is still flagged it only relates to that and nothing about catch up. I'll have to watch it online soon before the week's up and it's gone, but just wondered how far this spreads and if anyone knows how long it could last? Here's the latest error code Fault reference: F002894212
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06-02-2014, 17:26
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#2
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cf.mega poster
Join Date: Jun 2003
Posts: 9,026
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Re: Catchup TV down in London
That fault is only for "House of Fools" (SD) being missing from Catch Up. It sounds like you have something else wrong. Give Faults a call.
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06-02-2014, 20:52
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#3
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cf.member
Join Date: Jun 2010
Location: London
Services: Virgin XL TV, 100 meg broadband
Posts: 90
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Re: Catchup TV down in London
I did wonder (a week to solve a single programme issue!?). I'll reboot first in case, the standard time holding on has been half an hour (including for the mobile operator) but they have answered in a minute or so as well. Good thing I checked here, thanks.
---------- Post added at 19:52 ---------- Previous post was at 18:55 ----------
Lovely job, I just rebooted and it's all back on.
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06-02-2014, 20:53
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#4
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,282
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Re: Catchup TV down in London
Quote:
Originally Posted by David H
I did wonder (a week to solve a single programme issue!?). I'll reboot first in case, the standard time holding on has been half an hour (including for the mobile operator) but they have answered in a minute or so as well. Good thing I checked here, thanks.
---------- Post added at 19:52 ---------- Previous post was at 18:55 ----------
Lovely job, I just rebooted and it's all back on.
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It's always worth trying the re-boot for any fault that you may encounter. It works nearly every time for me.
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08-02-2014, 04:47
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#5
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cf.member
Join Date: Jun 2010
Location: London
Services: Virgin XL TV, 100 meg broadband
Posts: 90
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Re: Catchup TV down in London
Quote:
Originally Posted by OLD BOY
It's always worth trying the re-boot for any fault that you may encounter. It works nearly every time for me.
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I wish it could work now for my fridge... 
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