NPower to axe 2000 jobs

[richard s]

I am one angry NPower customer soon to be an Ex-NPower customer, how can they justify axing 2000 British jobs and then outsource the call center jobs to India.

[denphone]

Personally given their terrible complaints and wrong billing record l would not touch them with a barge pole.

Exercise your democratic right and leave them for another supplier if enough do this they may pay attention. Whilst i agree millibands plan to freeze prices is not practical at least he bought the issue to the forefront and if he gets into power i think other's will outline to him how the freeze will achieve nothing and something else will be done. Give him some credit for making it an issue that everyone now seems to want to be seen doing something about it's not like the coalition were adressing it before he kicked off is it.

Totally agree Hero but we do seem to be paying ever more for energy and i am sure we pay more then we should. Since the advent of the professional politician we've also seen an end to long tem planning and the introdution of short termism in the extreme. Our ridiculous energy situation in this country means were likely to be paying over the odds for a good while to come and as long as no political party comes up with a practical long term solution which they are committed to and push through were doomed.

[Sirius]

I would NEVER use NPower again after the serious hassle i had with them.

[Osem]

Originally Posted by RizzyKing

Exercise your democratic right and leave them for another supplier if enough do this they may pay attention. Whilst i agree millibands plan to freeze prices is not practical at least he bought the issue to the forefront and if he gets into power i think other's will outline to him how the freeze will achieve nothing and something else will be done. Give him some credit for making it an issue that everyone now seems to want to be seen doing something about it's not like the coalition were adressing it before he kicked off is it.

The best way to properly address the energy problem in the longer term is to build more generating capacity - something the current govt. is at least committed to, unlike the last lot who continued to fudge the issue.

[Nidge41]

Originally Posted by richard s

I am one angry NPower customer soon to be an Ex-NPower customer, how can they justify axing 2000 British jobs and then outsource the call center jobs to India.

Why pay someone £300 per week when they can get away with paying someone £10 a week for doing the same job??

---------- Post added at 18:34 ---------- Previous post was at 18:32 ----------

Originally Posted by Sirius

I would NEVER use NPower again after the serious hassle i had with them.

Years ago I got scammed into signing up with them. I'd never touch them with a stolen man part.

[v0id]

We've just had a letter, 'apologising' for poor customer service and that they've just got 800 more staff to deal with wait times :/

[Mr K]

Originally Posted by Osem

The best way to properly address the energy problem in the longer term is to build more generating capacity - something the current govt. is at least committed to, unlike the last lot who continued to fudge the issue.

That isn't true tory boy.

The last government came to the conclusion we were going to have to build nuclear power stations to supplement renewables, the same as the current govt. You have to plan these things many years ahead, so any government has to get cross party consensus, as changing the energy policy every 5 years would be a nightmare to no ones benefit. The Libdems were the ones against nuclear, but in a surprise turn of events they've changed their mind - not like them at all........

Originally Posted by heero_yuy

They do it to make more profits or maintain existing margins. You can bet if Millipede's hair brained freeze on consumers energy prices happens then expect wholesale redundancies as the company's maintain margins particularly if the market price of fuel rises but they cannot pass those rises onto their customers.

Well it appears to be happening anyway. It doesn't seem to matter whose in Government, the prices will rise.

Originally Posted by heero_yuy

That's a truism.

Trying to freeze the final prices would just increase the cost cutting pressure.

But they would cut as much as they could anyway. They want to put prices as high as they possibly can and get the highest possible margins they can and the market is broken so the normal forces that would reign them in, people wanting a cut of those excessive margins for example, don't seem to apply. They rose by 8% this year but wholesale prices didn't and nor did the green taxes. They just rose because they could.

Miliband might be wrong to implement price controls but the current government's faith in the free market solving everything is misplaced.