TiVo Recordings freeze then jump!

nashmills · 03-01-2013, 21:17

I'm having a problem with my TiVo box while watching recorded programmes. Whilst watching a recording the picture will suddenly freeze, break up and then after a few seconds start again but approximately 10 minutes further on.

Is this a known problem? Can I do anything to solve it myself as it is very frustrating?

spiderplant · 03-01-2013, 21:47

Do you have any problems with picture breakup when watching live TV? If so, you have a signal quality issue. If not, I'm afraid your Tivo is probably on the way out.

Either way, you'll need to call VM to get it fixed.

nashmills · 12-01-2013, 06:22

I phoned technical support and was told the problem is my signal was too low on 2 of my 3 tuners. An engineer came on Thursday and replaced the box and had to put an attenuator on the back because the signal was too high!

All working okay now.

gtac · 01-12-2013, 12:54

It would seem you are not alone. I have the same problem and there are a number of similar entries brought up by google search. I have had a cable upgrade and am now told that I should frequently reboot the TiVo to prevent this problem. I think I am being fobbed off and suspect the hard drive. GT

OLD BOY · 02-12-2013, 11:47

Quote:

Originally Posted by gtac

It would seem you are not alone. I have the same problem and there are a number of similar entries brought up by google search. I have had a cable upgrade and am now told that I should frequently reboot the TiVo to prevent this problem. I think I am being fobbed off and suspect the hard drive. GT

I think a regular re-boot, say every couple of weeks or so, is quite good advice. Without it, performance can deteriorate and then suddenly one day it gives up the ghost, so you are forced to do it.