TiVo VIP or XL ???

frattonstation · 24-11-2013, 21:20

I am currently on teh XL package, but have been offered the VIP package...whats the difference? I though the XL package was the one with all the bells and whistles????
Confused

Khenryashley · 24-11-2013, 21:55

Quote:

Originally Posted by frattonstation

I am currently on teh XL package, but have been offered the VIP package...whats the difference? I though the XL package was the one with all the bells and whistles????
Confused

http://store.virginmedia.com/bundles/vip.html

greeninferno · 24-11-2013, 21:58

The packages are now referred to as "collections" as detailed here

http://store.virginmedia.com/bundles...llections.html

Going by memory i think XL equated to what is now Premiere.

frattonstation · 25-11-2013, 08:10

thanks just rang up to be told I am not on XL but already on VIP even though my bill says I am on XL Package???
Asked if I could take off Sky Movies but was told that its not worth it as it would not change the amount I pay. Is this correct?

Mr K · 25-11-2013, 08:27

Quote:

Originally Posted by frattonstation

Asked if I could take off Sky Movies but was told that its not worth it as it would not change the amount I pay. Is this correct?

Sounds like a load of cobblers form a lazy drone who couldn't be bothered to work out a price for you. Ring retentions to get the best price, preferably armed with a quote from Sky.

frattonstation · 25-11-2013, 08:31

ok thanks!

TAST · 25-11-2013, 09:13

Quote:

Originally Posted by frattonstation

thanks just rang up to be told I am not on XL but already on VIP even though my bill says I am on XL Package???
Asked if I could take off Sky Movies but was told that its not worth it as it would not change the amount I pay. Is this correct?

Wife asked CS about removing Sky Movies and Sky Sports on Saturday - got exactly the same response no difference in cost - baffled.

Terry

Mr K · 25-11-2013, 09:22

I can only think they mean if you want to stay on the VIP bundle - then you pay the same price whether you have sky sports/movies or not - which seems crazy. Answer is not to be on the VIP bundle any longer.

You don't have to have one of their pre-selection collections bundles. I have TV XL, Phone M, BB L - which isn't any of their collections. Just choose what you want and haggle a price. - very often the website price can be cut back if you agree to sign up for 12 months/ threaten to leave.

BenMcr · 25-11-2013, 09:30

Quote:

Originally Posted by frattonstation

thanks just rang up to be told I am not on XL but already on VIP even though my bill says I am on XL Package???
Asked if I could take off Sky Movies but was told that its not worth it as it would not change the amount I pay. Is this correct?

Current VIP Collection = £120.44 (1st Feb 2014 price as now advertised on the web site)

Premiere Collection = £67.99
+ Talk Unlimited Extra = £82.99
+ Talk International £2 = £84.99
+ Sky Sports HD = £119.24

So just taking off Sky Movies by itself doesn't save much

---------- Post added at 10:30 ---------- Previous post was at 10:29 ----------

Quote:

Originally Posted by TAST

Wife asked CS about removing Sky Movies and Sky Sports on Saturday - got exactly the same response no difference in cost - baffled.

Terry

Removing the whole Sky Premiums Collection should save money compared with VIP Collection

TAST · 25-11-2013, 09:49

---------- Post added at 10:30 ---------- Previous post was at 10:29 ----------

[/COLOR]
Removing the whole Sky Premiums Collection should save money compared with VIP Collection[/QUOTE]

Thanks Ben - have forwarded your message to she who must be consulted.

Thanks

Terry

RobboEdin · 25-11-2013, 09:58

Quote:

Originally Posted by BenMcr

Current VIP Collection = £120.44 (1st Feb 2014 price as now advertised on the web site)

Premiere Collection = £67.99
+ Talk Unlimited Extra = £82.99
+ Talk International £2 = £84.99
+ Sky Sports HD = £119.24

So just taking off Sky Movies by itself doesn't save much

---------- Post added at 10:30 ---------- Previous post was at 10:29 ----------

Removing the whole Sky Premiums Collection should save money compared with VIP Collection

Ben, As always you are clear and concise.

Can you confirm that the prices you are using here are the post-increase prices and that the website prices currently showing are all the new prices as well? Premiere was £62.99, new price £67.99?

Thanks.

BenMcr · 25-11-2013, 10:27

Yes, by the looks of it, the website is now showing the 1st Feb prices, as line rental is showing at £15.99, rather than the current £14.99

The price I used above were from the website, so will therefore also be post 1st Feb prices

RobboEdin · 25-11-2013, 10:31

Quote:

Originally Posted by BenMcr

Yes, by the looks of it, the website is now showing the 1st Feb prices, as line rental is showing at £15.99, rather than the current £14.99

The price I used above were from the website, so will therefore also be post 1st Feb prices

Thank you. Those who need to compare their post-increase price with standard, post-increase prices can now do so via the website.

Mr K · 25-11-2013, 10:38

£16 for line rental ! - it sure it was only about £11 a few years ago - they're having a laugh at the expense of their mugs/customers.

RobboEdin · 25-11-2013, 10:51

Quote:

Originally Posted by Mr K

£16 for line rental ! - it sure it was only about £11 a few years ago - they're having a laugh at the expense of their mugs/customers.

Of course you can still get line rental from Virgin Media for less than £11 per month. Offer available to ALL customers.