TiVo TiVo Update/Netflix - Page 43

martin201002 · 13-11-2013, 07:38

Quote:

Originally Posted by harry_hitch

I agree with your point, I am sure it will rile some people over the country. I don't mind personally though. I have ordered my activation code and I would still choose to wait until I got the code before I would use the service anyway.

Yeah, good point. Just think its mental how long its taking to roll out I've had it since 31st October. Netflix has been used to death my twin boys love watching Thomas the tank engine on it.

LondonRoad · 13-11-2013, 07:54

Before i sign up for my free 6 months

Is there anyway to control access to the categories within netflix?

We're getting Tivos in the kids room as part of their Christmas but would like to have control over what they see.

andy_m · 13-11-2013, 08:06

Quote:

Originally Posted by spiderplant

You've on Seven Kings (Ilford)

Bleedin' Ilford?! How does it cross the river, out of interest?

Cheers for info!

13-11-2013, 08:41

Hello. Does my TIVO need to be off to receive the update? (I.E rebooted) or will it just do it? Presume with an LU postcode I've not been done yet...always seem to be the last lol

nicko · 13-11-2013, 08:43

Quote:

Originally Posted by Mobes

Hello. Does my TIVO need to be off to receive the update? (I.E rebooted) or will it just do it? Presume with an LU postcode I've not been done yet...always seem to be the last lol

You get it whether it's off or on, if it's off you'll have to wait while it updates when you switch on.

harry_hitch · 13-11-2013, 08:45

Cheers SP. :-)

Perfect Choice · 13-11-2013, 08:47

My update was overnight and we always put ours into standby overnight so not completely powered off. Update went fine in fact we didn't initially realise it had been updated until I spotted a few things different then went hunting for the Netflix app to confirm. So just leave it on standby and you'll be fine or as Nicko has stated you'll have to wait while it installs and reboots when you turn on your device.

denphone · 13-11-2013, 09:01

l have just spoken to someone on the phone at Virgin and l asked about the Netflix free for 6 months offer and he said yes as long as you re-contract for 12 months that's fine so then he said all you have to do is go to the apps section and you will be able to use it in 20 minutes but l waited 40 minutes just to be on the safe side but now l am there it says start your free month or sign in so the question is do l have to register my detals online or something or do l use the option that says start your free month as l am a bit confused especially when the agreement was for 6 months free as long as l re-contracted.

BenMcr · 13-11-2013, 09:26

Quote:

Originally Posted by denphone

l have just spoken to someone on the phone at Virgin and l asked about the Netflix free for 6 months offer and he said yes as long as you re-contract for 12 months that's fine so then he said all you have to do is go to the apps section and you will be able to use it in 20 minutes but l waited 40 minutes just to be on the safe side but now l am there it says start your free month or sign in so the question is do l have to register my detals online or something or do l use the option that says start your free month as l am a bit confused especially when the agreement was for 6 months free as long as l re-contracted.

You'll get an email with a code within 5 days - you then enter this into Netflix and it'll not bill you for six months.

This is in the brief to agents, so there should be no excuse for them to say any differently

denphone · 13-11-2013, 09:36

Quote:

Originally Posted by BenMcr

You'll get an email with a code within 5 days - you then enter this into Netflix and it'll not bill you for six months.

This is in the brief to agents, so there should be no excuse for them to say any differently

He did not mention about any email and relevant code that would with arrive to me at all Ben.

Nightdeamon · 13-11-2013, 09:36

Slough and the rest of area 14 appears to have the update today.

funny enough my box decided to restart itself at 21:30 last night and never completed its reboot, after rebooting it again this morning after I woke up it showed the DTV update screen and the I just had to wait for it to clear the "your box is updating" screen, which it has and I now have it.

BenMcr · 13-11-2013, 09:38

Quote:

Originally Posted by denphone

He did not mention about any email and relevant code that would with arrive to me at all Ben.

Considering there is a screen that pops up so that agents confirm the email address the code should be sent to and this wording to read out

Quote:

As an Existing Virgin Media customer you will recieve your Netflix 6 months free subscription voucher via email within the next 5 working days. The Terms & Conditions for this offer will be included in the email along with instructions on how to redeem your voucher, please take time to read them.

it does make me wonder what exactly they did on your account

denphone · 13-11-2013, 09:47

Quote:

Originally Posted by BenMcr

Considering there is a screen that pops up so that agents confirm the email address the code should be sent to and this wording to read out

it does make me wonder what exactly they did on your account

When l said about the 6 months free offer he said that's fine but he did go away to somebody for a few minutes and then came back and explained what to me what to do and l am only going by what l was told on the phone.

BenMcr · 13-11-2013, 09:55

Well indeed, it's not your fault - but as it's one of the simpler things to do on an account, not sure why they didn't do it correctly.

You can't complete the addition of the offer onto an account without seeing the pop up as far as I can see.

ocav · 13-11-2013, 09:55

Has anyone received their code yet?

I know it says 5 days but id of thought some people would have started receiving them!