30M : Painful Brighton !

[db133]

Poor service of late in Brighton:



Regards.

[General Maximus]

noooooooooooooooooooo, I thought we went though this last year

[db133]

Yes we did and it was ok but of late it has deteriorated again, why is this ?

[General Maximus]

have you had a look at your power levels etc?

[Sephiroth]

Où est-Horsemanl lorsque vous avez besoin de lui, mon General?

[General Maximus]

you are killing me dude, ich hasse Französisch. That being said, I haven't seen Horse in ages. If they did some relief work and capacity upgrades last year though I would assume they did enough to get rid of the problem altogether and that db's problem might be more symptomatic of a local fault. Either that or all the students are pounding the internet again, but I would have thought VM would have made a provision for that when they were planning the upgrade work as they can see how bad the utilisation was.

[Sephiroth]

Ich hasse Es auch - und mein Deutsch ist besser als Französisch. Aber wenn Mann es braucht ...

For the OP's benefit, though, her's only shown us a TBB graph. The OP has said nothing about what was being done on his own connection at the time of the original snapshot. FGrom the live graph we can see iut's building up again.

Also the modem stats will tell us whether or not he is on two upstream channels.

[horseman]

Originally Posted by General Maximus

... I haven't seen Horse in ages. …..

Ahhhh - lol...Bless you both...I'm still here and it's nice to feel needed but amongst my eclectic interests, project managing our new static caravan 40mile west on the coast at Selsey has occupied my interests of late, along with a few ongoing internal server/OS issues.

That said I can't offer much, but coincidentally I was randomly checking a few other IP's on my subnet and discovered these two examples of potential imbalance on Brig15 CMTS which I've been monitoring for last few weeks:
Share Live Graph1
Share Live Graph2
Of course I don't know the nodes/post code or individual CM/Hub stats for these two radically different Brig15 comparisons but circumstantially considering the significant difference in minimum latency and "brick wall gaps" in one I suspect load balancing across linecards and/or backhaul core upstream port issues even? As stated unless it is a local issue then it would seem likely Networks are already monitoring/aware of that issue?
I'd have to monitor the other 6-12 lines on my subnet responding to ICMP echo's to see how prevalent this is but without knowing their other specific details it's very speculative anyway.


Our DB133 friend doesn't seem to have posted on VM H&S under his usual handle since March 2012 when he was on Brig1 legacy chassis so it would be useful if he checked what CMTS/uBR he's now on as well as the SHub stats (I'm assuming he did eventually upgrade to DOCSIS3)?
Clearly he'd need to post on VM Forum or ring in anyway ultimately. Clearly the more "visibility" and the earlier, then the more likely he/we can attract similar (nil or otherwise) reports and engage Level2 accordingly with appropriate priority?.

[db133]

Originally Posted by General Maximus

have you had a look at your power levels etc?

Hi

No I haven't and I don't know how to, I've had a quick look on Google but as yet I haven't found out how to look at them. It looks complicated for the lay person. In any event kind regards



Gave VM a ring went through the usual and its been rebooted/reset adjusted ! I am to call back in 24 hours if it has not been resolved.

Very nice lady although I had to keep repeating that it does work but not very well at times.

[Sephiroth]

To view modem stats:

http://community.virginmedia.com/t5/...es/td-p/889039

[General Maximus]

ya, I think their should be two tables, one for your upstream stats and one for downstream. Do a screen dump and post the whole lot in here.

[Kushan]

Looks like a bit of an improvement at about 16:45, hard to say for sure if it's fixed though. Going to bet "no".

[Dash: CF noob]

All seems to return to normal after a reboot and then will probably start to f up again after a while.

[General Maximus]

well spotted. Maybe the reboot caused him to lock onto different channels which have given the impression the fault has been resolved

[craigj2k12]

aye, looks like the DilDoe is vibrating quite a lot