TiVo : Other "forum" pushing for Horizon box

Originally Posted by Chad

Virgin are a progressive company with some backwards customers

Indeed. You've hit the nail on the head. But the backward customers are the majority, not us forum users.

---------- Post added at 19:08 ---------- Previous post was at 18:57 ----------

Originally Posted by Stuart

Ben used the phrase "Most of the customer feedback Virgin Media get about TiVo is positive" would imply to me that he is not referring to how widely Tivo has been distributed, more that he is referring to Virgin not actually receiving a lot of bad feedback. He also isn't saying that Tivo does not have problems. He is merely asking you to provide something to back up your assertion that most people don't like the Tivo.

Here's the survey I did in my living room tonight Stuart. Our survey asked "Do you think Tivo is poor value?" Our survey said: Yes: 100%.

Seriously, don't be absurd, I'm expressing my opinion based on my experience and interaction within my bubble. My opinions are based on that, and must be overcome by VMs marketing department if they are to retain a customer who really wants to upgrade his PVR but can see no attractive option.

[passingbat]

Originally Posted by JustaBloke

I want a V+ with a bigger HDD,

If you are able to, I'm surprised that you don't move to sky. They have a basic functionality box, similar to V+, but with up to a 2TB hard drive. You'd get the added bonus of more channels.

[spankysmagicpian]

Originally Posted by JustaBloke

Ben has pointed out something we all know, VM are railroading (through the use of Collections) people into a box they don't want.

An extra pint a week seems FAR better value to me and many others.

The Horizon box may not become the norm. I just hope it does to address us 'middle market' TV customers who are currently bouncing between Sky and VM.

No they aren't.

I've had the top VIP collection since it was launched. I'm still on a V+ HD and a Samsung. I've not being hassled.

The way you are going on it's as if VM are banging on peoples doors or holding children to ransom unless they swap over to Tivo.

Originally Posted by passingbat

If you are able to, I'm surprised that you don't move to sky. They have a basic functionality box, similar to V+, but with up to a 2TB hard drive. You'd get the added bonus of more channels.

Why? I'm not looking to move, I'm merely pointing out that the Horizon Box (if VM price it correctly) will meet a need that they are currently not addressing.

---------- Post added at 20:15 ---------- Previous post was at 20:05 ----------

Originally Posted by spankysmagicpian

No they aren't.

I've had the top VIP collection since it was launched. I'm still on a V+ HD and a Samsung. I've not being hassled.

The way you are going on it's as if VM are banging on peoples doors or holding children to ransom unless they swap over to Tivo.

So you, like me cannot be railroaded. Try and buy your package now as a new customer, without a TiVo. Can you? No. Of course you can't.

The children to ransom bit was strange but possibly meant something to you. I am not going on as you put it. I am merely expressing an interest in the Horizon box as it appears to meet my needs if not everyone's.

[andy_m]

Originally Posted by JustaBloke

Why? I'm not looking to move, I'm merely pointing out that the Horizon Box (if VM price it correctly) will meet a need that they are currently not addressing.

---------- Post added at 20:15 ---------- Previous post was at 20:05 ----------



So you, like me cannot be railroaded. Try and buy your package now as a new customer, without a TiVo. Can you? No. Of course you can't.

The children to ransom bit was strange but possibly meant something to you. I am not going on as you put it. I am merely expressing an interest in the Horizon box as it appears to meet my needs if not everyone's.

Just to clarify, what need is it that Horizon meets that TiVo doesn't? Avoiding the service charge?

[passingbat]

As Ben has pointed out, Tivo can be just used as a standard box for recording single shows or series links from the EPG. You don't need to go near the other stuff if you don't want it/need it.

I don't get what your problem is.

[BenMcr]

Originally Posted by spiderplant

LGI already run a whole pile of different platforms. I think there are four in Ireland alone.

Horizon is an attempt at a multinational box, but is still very new - only about 1% of LGI customers have it.

But surely that's historical rather than on purpose?

---------- Post added at 22:06 ---------- Previous post was at 22:04 ----------

Originally Posted by JustaBloke

So you, like me cannot be railroaded. Try and buy your package now as a new customer, without a TiVo. Can you? No. Of course you can't.

No you can't, but you aren't being railroaded as a new customer either

VM make it quite clear that all packages come with TiVo, and what TiVo is. It's then a new customer's choice whether to go with VM and TiVo or whether to go with another provider.

[spiderplant]

Originally Posted by BenMcr

But surely that's historical rather than on purpose?

Of course. I was just pointing out LGI have bigger things to worry about than VM's two DTV platforms.

Originally Posted by andy_m

Just to clarify, what need is it that Horizon meets that TiVo doesn't? Avoiding the service charge?

Yeah, that's all he cares about.

[Chad]

I think I've missed something here. It's very easy as a new customer to take services from Virgin without TiVo.



If you don't want TiVo take V HD box. If you want a box that records take TiVo. If the boxes that Virgin offer aren't suitable for your needs, don't join Virgin. It's very simple.

[Itshim]

Originally Posted by denphone

People have families you know so having three TiVo's is quite easy as there is the frontroom , The main bedroom and the childrens bedroom or if you have relatives who stay with you on a regular basis.

My one box "serves" all the TV`s - with what ever it has. Simple [img]Download Failed (1)[/img]Whats not to like ?
A first for TV, and only from Cox.

TV that knows what you like and brings you new shows you'll love, with Personal Recommendations for up to 8 users. Follow the green diamond and discover TV, picked just for you!
Plus, get all these other great features with Advanced TV Plus:

• • Record multiple shows at once and watch in
  any room with one DVR
• • 3 times the storage of our standard DVR
• • The Trio Program Guide lets you find shows on
  TV, DVR and On DEMAND with a single search
• • Schedule your Whole Home DVR from anywhere,
  anytime, using your computer or wireless phone
• • Pause live TV from any room in your whole
  home DVR network
• • Add any premium (HBO, Cinemax, Showtime or Starz) for only $10 per month for 6 months
• Whole Home DVR
• Watch recorded shows on any TV in the house – all from a single DVR.
• Six times the program storage space of our Standard DVR.
• Switch rooms and keep watching. Pause your recorded show in one room and resume watching it in another.
• Pause live TV in any room.
• No more arguing over what to watch. Watch different live or recorded shows in different rooms all at the same time.

[martin201002]

Originally Posted by Itshim

My one box "serves" all the TV`s - with what ever it has. Simple [img]Download Failed (1)[/img]Whats not to like ?
A first for TV, and only from Cox.

TV that knows what you like and brings you new shows you'll love, with Personal Recommendations for up to 8 users. Follow the green diamond and discover TV, picked just for you!
Plus, get all these other great features with Advanced TV Plus:

• • Record multiple shows at once and watch in
  any room with one DVR
• • 3 times the storage of our standard DVR
• • The Trio Program Guide lets you find shows on
  TV, DVR and On DEMAND with a single search
• • Schedule your Whole Home DVR from anywhere,
  anytime, using your computer or wireless phone
• • Pause live TV from any room in your whole
  home DVR network
• • Add any premium (HBO, Cinemax, Showtime or Starz) for only $10 per month for 6 months
• Whole Home DVR
• Watch recorded shows on any TV in the house – all from a single DVR.
• Six times the program storage space of our Standard DVR.
• Switch rooms and keep watching. Pause your recorded show in one room and resume watching it in another.
• Pause live TV in any room.
• No more arguing over what to watch. Watch different live or recorded shows in different rooms all at the same time.

At the risk of sounding like a complete clown, what is this? I like the sound of it.

---------- Post added at 08:12 ---------- Previous post was at 08:11 ----------

Originally Posted by denphone

People have families you know so having three TiVo's is quite easy as there is the frontroom , The main bedroom and the childrens bedroom or if you have relatives who stay with you on a regular basis.

I have two, one for my bedroom and one in the front room. My son uses Tv anywhere on his laptop plugged into his tv with a hdmi lead.

[ase001]

Liberty Global appear to offer it in other markets,

http://www.libertyglobal.com/PDF/hor...chure-2012.pdf


I personally don't like the Tivo offered by VM, I don't find the remote or the user interface that intuitive. The biggest bug bare I have with it is that they have removed all the nice features that it's capable of.

I guess if the Horizon box was introduced they would remove features from that too!

Why VM remove these feature is beyond my comprehension, similar thing with the Router/Hub where they have disabled the ability to port forward! Why????????????

[muppetman11]

Originally Posted by Itshim

My one box "serves" all the TV`s - with what ever it has. Simple Whats not to like ?
A first for TV, and only from Cox.

TV that knows what you like and brings you new shows you'll love, with Personal Recommendations for up to 8 users. Follow the green diamond and discover TV, picked just for you!
Plus, get all these other great features with Advanced TV Plus:

• • Record multiple shows at once and watch in
  any room with one DVR
• • 3 times the storage of our standard DVR
• • The Trio Program Guide lets you find shows on
  TV, DVR and On DEMAND with a single search
• • Schedule your Whole Home DVR from anywhere,
  anytime, using your computer or wireless phone
• • Pause live TV from any room in your whole
  home DVR network
• • Add any premium (HBO, Cinemax, Showtime or Starz) for only $10 per month for 6 months
• Whole Home DVR
• Watch recorded shows on any TV in the house – all from a single DVR.
• Six times the program storage space of our Standard DVR.
• Switch rooms and keep watching. Pause your recorded show in one room and resume watching it in another.
• Pause live TV in any room.
• No more arguing over what to watch. Watch different live or recorded shows in different rooms all at the same time.

But that's in the USA , its a fact that the US market is generally way in front with innovations in the TV market , a few years back I was going to the US more regular and they already had products such as whole home DVR and iPad apps something which is relatively new over here. I would argue that's available in the US from multiple providers , I used a system capable of similar a few years back from DirecTV.

Originally Posted by martin201002

At the risk of sounding like a complete clown, what is this? I like the sound of it.

---------- Post added at 08:12 ---------- Previous post was at 08:11 ----------



I have two, one for my bedroom and one in the front room. My son uses Tv anywhere on his laptop plugged into his tv with a hdmi lead.

Its only available in certain markets in the USA , its a Cable firm called Cox Communications.

[BenMcr]

Originally Posted by ase001

I personally don't like the Tivo offered by VM, I don't find the remote or the user interface that intuitive. The biggest bug bare I have with it is that they have removed all the nice features that it's capable of.

Because it's not the same market. In the US, for the most part, TiVo is an add on box - so TiVo can add features without the agreement of content provders. Same as you do with some Freeview PVRs in the UK. Also in the US, what you are legally allowed to do with content is different than in the UK

Virgin Media TiVo is supplied by a UK cable provider, so features that involve content have to have agreement from the content providers themselves and work within UK copyright law.

I guess if the Horizon box was introduced they would remove features from that too!

I doubt it, unless they weren't technically possible on the VM network, or if content providers in the UK market objected to them.

Why VM remove these feature is beyond my comprehension, similar thing with the Router/Hub where they have disabled the ability to port forward! Why????????????

You can port forward as far as I'm aware.