TiVo : Other "forum" pushing for Horizon box

Originally Posted by JustaBloke

...but I think that TiVo will still be offered as an option to those who want to pay extra for the stuff that it does.

What, record shows based on various criteria, whoopty doo.

Ben has pointed out TiVo is taken by basically half of customers, so why on earth would a box that UPC hasn't even rolled out in countries that they've operated in for years become the norm. TiVo is a fiver for christ sake, have one less pint a week or something.

[martin201002]

Originally Posted by Jameseh

What, record shows based on various criteria, whoopty doo.

Ben has pointed out TiVo is taken by basically half of customers, so why on earth would a box that UPC hasn't even rolled out in countries that they've operated in for years become the norm. TiVo is a fiver for christ sake, have one less pint a week or something.

I know some people act like its really expensive, when it just isn't I have two of them haven't had to sell my children to pay for them.

[clinteastman]

I'm sure the R&D + development costs for Horizon would be more that the per user costs of TiVo. If they are not then your looking at a product that is under developed and under resourced.

I wouldn't be surprised if a server based TiVo developed system replaces the lot. Thin client style.

[BenMcr]

Originally Posted by JustaBloke

But they're unhappy.

And where are your statistics, apart from 'someone i know said' that shows this?

Most of the customer feedback Virgin Media get about TiVo is positive, and where there are issues, Virgin Media have listened and made changes where possible e.g. Reminders. Some of what is still outstanding is reliant on core TiVo changes, so VM (and other companies that use TiVo) are reliant on TiVo making those updates.

Overall, apart from some temporary gaps, TiVo is popular.

I'd just like to see an upgrade for my V+ box.

What you mean is 'I just want a bigger hard drive in a V+ HD box'. Isn't going to ever happen. Even if VM hadn't gone for TiVo, whatever they had done would have worked differently to the V boxes, just because there no point making a new platform work like the one they are replacing.

Originally Posted by Jameseh

What, record shows based on various criteria, whoopty doo.

Ben has pointed out TiVo is taken by basically half of customers, so why on earth would a box that UPC hasn't even rolled out in countries that they've operated in for years become the norm. TiVo is a fiver for christ sake, have one less pint a week or something.

Ben has pointed out something we all know, VM are railroading (through the use of Collections) people into a box they don't want.

An extra pint a week seems FAR better value to me and many others.

The Horizon box may not become the norm. I just hope it does to address us 'middle market' TV customers who are currently bouncing between Sky and VM.

[Sirius]

Originally Posted by Jameseh

What, record shows based on various criteria, whoopty doo.

Ben has pointed out TiVo is taken by basically half of customers, so why on earth would a box that UPC hasn't even rolled out in countries that they've operated in for years become the norm. TiVo is a fiver for christ sake, have one less pint a week or something.

I have three of the buggers and they are worth every penny

Originally Posted by BenMcr

And where are your statistics, apart from 'someone i know said' that shows this?

Most of the customer feedback Virgin Media get about TiVo is positive, and where there are issues, Virgin Media have listened and made changes where possible e.g. Reminders. Some of what is still outstanding is reliant on core TiVo changes, so VM (and other companies that use TiVo) are reliant on TiVo making those updates.

Overall, apart from some temporary gaps, TiVo is popular.

What you mean is 'I just want a bigger hard drive in a V+ HD box'. Isn't going to ever happen. Even if VM hadn't gone for TiVo, whatever they had done would have worked differently to the V boxes, just because there no point making a new platform work like the one they are replacing.

Well there you go Ben. You can dismiss the problem or you can address it. Clearly my opinion doesn't matter because the bubble I live in isn't the same as what your survey says.

Your assertion that TiVo is popular just because it is well distributed is far too simplistic. My experience is that it isn't. I fully understand that 'forum types' love it, others don't.

Oh and the bigger HDD in a V+ box is possible, it has been well documented on these forums. VM are currently forcing people to do this as they don't have a viable alternative.

[denphone]

Originally Posted by Sirius

I have three of the buggers and they are worth every penny

We have two and compared to what we had before they are a huge step up in every way.

Originally Posted by Sirius

I have three of the buggers and they are worth every penny

Heh heh. Setting aside the current debate, how can you justify three TiVos? Do you own an apartment block? An old people's home? What?

Most people struggle to understand why anyone would want one, let alone three???

[denphone]

Originally Posted by JustaBloke

Heh heh. Setting aside the current debate, how can you justify three TiVos? Do you own an apartment block? An old people's home? What?

Most people struggle to understand why anyone would want one, let alone three???

People have families you know so having three TiVo's is quite easy as there is the frontroom , The main bedroom and the childrens bedroom or if you have relatives who stay with you on a regular basis.

[RobboEdin]

I love my TiVo. Far superior to something like the V+.

[toady]

Originally Posted by JustaBloke

... Of the 3 TiVo families I know 2 of them have relegated the box to the bedroom, the other has no choice as it's their only box. All of them don't like it.

Nothing stranger than folk, everyone who seen what my TIVO can do has expressed interest in replacing their old VM boxes or wishing that it was available on Sky

Why would Virgin want to roll out an inferior box unless it saved them money

[Chad]

Virgin are a progressive company with some backwards customers

[spiderplant]

Originally Posted by GrimUpNorth

Add that to the fact that the Tivo will have an ongoing licensing fee then I think we can all see that with the roll out of Horizon continuing in new markets the days (years?) of Tivo will be numbered.

All STBs have several different licence fees. But they are small compared to the hardware cost. That's what really matters.

Originally Posted by BenMcr

And I can't see either VM or LGI wanting to have three different techology systems running on the network (Liberate, TiVo and whatever Horizon runs on), it would be a support nightmare.

LGI already run a whole pile of different platforms. I think there are four in Ireland alone.

Horizon is an attempt at a multinational box, but is still very new - only about 1% of LGI customers have it.

Originally Posted by neilo

If Horizon boxes are LGI's own

They are made by Samsung and much of the software is Cisco's. Do those names sound familiar?

Originally Posted by neilo

then there is no doubt in my mind that at a point in the near future, they will be pushing them on to us and TiVo boxes will go.

They'll do whatever makes business sense. I wouldn't like to guess what that will be.

[Stuart]

Originally Posted by JustaBloke

Well there you go Ben. You can dismiss the problem or you can address it. Clearly my opinion doesn't matter because the bubble I live in isn't the same as what your survey says.

Your assertion that TiVo is popular just because it is well distributed is far too simplistic. My experience is that it isn't. I fully understand that 'forum types' love it, others don't.

Oh and the bigger HDD in a V+ box is possible, it has been well documented on these forums. VM are currently forcing people to do this as they don't have a viable alternative.

Ben used the phrase "Most of the customer feedback Virgin Media get about TiVo is positive" would imply to me that he is not referring to how widely Tivo has been distributed, more that he is referring to Virgin not actually receiving a lot of bad feedback. He also isn't saying that Tivo does not have problems. He is merely asking you to provide something to back up your assertion that most people don't like the Tivo.