TiVo : Strange question/incident about sky sports F1

[c0da]

Hi guys, I recently signed up for virgin media (about 3-4 weeks ago). We've had the essentials collection but upped the TV from M to L. We've had 2 Tivo boxes, one for the living room and one in the bedroom. On day one I was looking through the TV channels and noticed that we got sky sports 3 & 4 and also sky sports F1 which I was extremely happy about. However, I noticed a couple of days ago that one of the boxes (living room) has lost those 3 channels. The other box in the bedroom still receives them. I've been looking online and every site I check seems to show that the only way I should be getting those 3 channels is with the sky sports package. We don't have that. And we also don't get, and never have got, sky sports 1 & 2. Am I somehow getting those 3 channels when i shouldn't be? And is there anyway to get them back on the other box? I daren't turn the bedroom box off incase I lose them on there aswell. I've tried scanning for channels but it didn't bring them back. I also don't wanna ring their customer support incase they say we shouldn't have them and remove them from the bedroom box.

Thanks for any help.

[gidster]

Lol.if your not paying for them I'd enjoy it while you can.bit cheeky asking them to put it on in the living room as well.lol he who dares wins tho.

[c0da]

That's what i'm thinking. I think i'm getting lucky with them so don't wanna bring any unwanted attention to it lol.

[RobboEdin]

What do you mean by 'I've tried scanning for channels'? How do you do that?

[c0da]

I pressed the "Home" button, then went through "Help & Settings" --> "Help" --> "TiVo Box" --> "TV Care" --> "Missing Channels".

I mistakenly got Sky Premium HD on one box for a year (back when it was per box), don't ring them about anything or its gone.