TiVo : Tivo fee

[Arthurgray50@blu]

Just to confirm this.
When l was with Sky, l had FOUR boxes and paid just £10.00 for multi room BUT only ONE main fee.

When l gave Sky and went to VM, l wanted the same thing, BUT they wanted to charge per box and also FOUR fee's.

So l gave up three boxes SD, l went in for TiVo and was charged £5.00 additinal fee for the box, BUT this is the sting, VM wanted a further £5.00 for the box and also another MAIN fee, so we told them to basically stick it.

We have a TiVo box in the living room £5.00 fee, and a SD box in an additional room that VM charge us £10.00 for. So in real terms, it would be cheaper for us to go Sky and save

I know members are saying this is about tivo, BUT, Sky is much cheaper.

[BenMcr]

Originally Posted by Arthurgray50@blu

Just to confirm this.
When l was with Sky, l had FOUR boxes and paid just £10.00 for multi room BUT only ONE main fee.

So you paid £10 per box for Multi Room or £10 in total?

[Chad]

Originally Posted by robson689

Why do topics always seem to end up being about Sky?! This is a thread about the TiVo fee, no one cares how much Sky costs.

In order to get an idea whether the fees for TiVo are good value for money, and in line with the rest of the market, people will compare the charge to Virgins competitors prices. In this case SKY multi-room. It's the nature of the beast. Don't worry, SKY customers compare their services and prices to Virgins and find things to moan about too.

[jb66]

Originally Posted by BenMcr

As I said above, I've asked about whether there has been a change or whether the site is wrong - and that it should be talking about a single £6.50 additional box fee being covered.

any update Ben?

[geordiechris]

Originally Posted by BenMcr

So you paid £10 per box for Multi Room or £10 in total?

Sky multi-room is £10.25 PER ROOM therefore I presume that it is equal to £10.25 per box as who would want to have more than one box in each room?

[BenMcr]

Originally Posted by jb66

any update Ben?

Not yet, but I'm pretty sure it's a mistake on the page - the 'free with Premiere or VIP Collections' should be next to the £6.50 fee and explain that it's for one box only

[Qtx]

2 weeks and still no definitive answer? Does that mean the wrong price has been on the web page over christmas? Gotta love Virgin media

[m0j00]

Still showing up on the VM website that a second Tivo Charge is included in the Premiere and VIP Collections. So its just £6.50 extra per box if you are on those collections.

[ocav]

According to a guy I spoke to on the phone when signing up with Virgin Media back in July, you can have a maximum of 3 additional boxes. Any other boxes would require a separate connection to the network, this resulting in additional fees.

An extra 500GB TiVo box

Add an extra 500GB TiVo box to your TV package.

Activation fee
£49.95

Monthly TiVo fee
£5
per box or included in the Premiere and VIP Collections

Monthly additional box charge:
£6.50
per box

from the Virgin Media website: regardless of what box you have, be it VHD, Tivo 500 or Tivo 1TB, it will always be £6.50. If you are on any collection apart from Premier or VIP then you will get charged and additional £5 for the Tivo 500 or Tivo 1TB.

If you are on either of those, then its just £6.50.

oh and unless its installed at the same time as your other services, its a £49.95 set up fee.

[BenMcr]

That page is the wrong. You always get charged the TiVo fee for additional boxes, it's the additional box fee for one additional box that is covered by the Premier or VIP Collections

I have flagged it to be changed but unfortunately it hasn't been updated yet

Does the free V+ from the old TiVo offer always remain free so long as your on XL TV?

[BenMcr]

Originally Posted by Jameseh

Does the free V+ from the old TiVo offer always remain free so long as your on XL TV?

Until advised otherwise, then I believe so

Not going to say always, as I'm not sure how it interacts with some of the bundles

[tricol]

If you are not on XL TV then an additional box (non-recordable) is £6.50 but if it's a V+ or Tivo it's an extra £5 making £11.50.
If the extra box is a V+ then you may as well have it upgraded to a TiVo as it costs the same per month but you would have to pay the £49.99 one-off installation fee.
If the V+ box has a fault and needs to be repaired/replaced then presumably you can request a TiVo as an upgrade replacement instead without having to pay the technician visit/ installation fee of £49.95 as he's already there to do a repair or box swap ?

[jb66]

Originally Posted by tricol

If you are not on XL TV then an additional box (non-recordable) is £6.50 but if it's a V+ or Tivo it's an extra £5 making £11.50.
If the extra box is a V+ then you may as well have it upgraded to a TiVo as it costs the same per month but you would have to pay the £49.99 one-off installation fee.
If the V+ box has a fault and needs to be repaired/replaced then presumably you can request a TiVo as an upgrade replacement instead without having to pay the technician visit/ installation fee of £49.95 as he's already there to do a repair or box swap ?

no you cant as a second tivo has a £49 activation fee

[BenMcr]

Originally Posted by jb66

no you cant as a second tivo has a £49 activation fee

Only if it's in the same install as another TiVo

If you have a 500GB TiVo installed by itself, you only pay the install fee - the activation fee is £0