Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | My awful experience with Superhub and 60Mb - in pictures

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

My awful experience with Superhub and 60Mb - in pictures
Reply
 
Thread Tools
Old 18-07-2012, 20:13   #16
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: My awful experience with Superhub and 60Mb - in pictures

yeah quite a few people reported significant power level changed in the beta forum (i thought you were on it?)

Mine increased by about +6 on the downstream, others reported strange changes

Either way, I dont trust the figures it reports
craigj2k12 is offline   Reply With Quote
Advertisement
Old 18-07-2012, 21:10   #17
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

mine stayed the same
thenry is offline   Reply With Quote
Old 18-07-2012, 22:05   #18
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: My awful experience with Superhub and 60Mb - in pictures

Are there any splitters before the powered amplifier or after?
jb66 is offline   Reply With Quote
Old 19-07-2012, 00:38   #19
alistairgd
Inactive
 
Join Date: Jan 2009
Posts: 27
alistairgd is an unknown quantity at this point
Re: My awful experience with Superhub and 60Mb - in pictures

Quote:
Originally Posted by jb66 View Post
Are there any splitters before the powered amplifier or after?
No. Coax comes through the wall, into the powered splitter, from there, one cable into the tivo, one into the Superhub, then the superhub wired into the desktop PC.
alistairgd is offline   Reply With Quote
Old 19-07-2012, 00:46   #20
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

can you please explain the cable feed from the cabinet and a picture of the cabinet ?
thenry is offline   Reply With Quote
Old 19-07-2012, 11:23   #21
sniper007
Inactive
 
Join Date: Mar 2005
Posts: 480
sniper007 is a glorious beacon of lightsniper007 is a glorious beacon of lightsniper007 is a glorious beacon of lightsniper007 is a glorious beacon of lightsniper007 is a glorious beacon of lightsniper007 is a glorious beacon of lightsniper007 is a glorious beacon of light
Re: My awful experience with Superhub and 60Mb - in pictures

Just to note my power levels also remained pretty much the same going from R30 to R36. Maybe under 5% difference which surely could just be down to rebooting and resynching generally?
sniper007 is offline   Reply With Quote
Old 19-07-2012, 17:59   #22
alistairgd
Inactive
 
Join Date: Jan 2009
Posts: 27
alistairgd is an unknown quantity at this point
Re: My awful experience with Superhub and 60Mb - in pictures

Quote:
Originally Posted by thenry View Post
can you please explain the cable feed from the cabinet and a picture of the cabinet ?


click on the image, then click on it again to get it full size correct orientation.

---------- Post added at 16:59 ---------- Previous post was at 16:22 ----------

That's wierd, I thought I needed a blue light on the Superhub for internet, I have 3 greens now and the net is still working... usually a top green light means the connection has dropped.
alistairgd is offline   Reply With Quote
Old 19-07-2012, 18:05   #23
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

the cabinet needs upgrading and cables need to be correctly put on a correct tap. doubt its an amp fault or the levels would fluctuate ?

the top green means no bonding. if you login and check out connection stats youll see only 1 down channel.

reboot your SuperHub, you might pull r36 if its not already loaded. your power levels and stuff are on the login page top right. no need to login.
thenry is offline   Reply With Quote
Old 19-07-2012, 18:13   #24
alistairgd
Inactive
 
Join Date: Jan 2009
Posts: 27
alistairgd is an unknown quantity at this point
Re: My awful experience with Superhub and 60Mb - in pictures

So that green cabinet needs upgraded? What would I say when I phone up?

---------- Post added at 17:13 ---------- Previous post was at 17:12 ----------

Quote:
Originally Posted by thenry View Post
the cabinet needs upgrading and cables need to be
the top green means no bonding. if you login and check out connection stats youll see only 1 down channel.
I logged in and at the main meniu it says

You are currently in Router Mode. To change to Modem Mode, go to the Super Hub Settings section

Huh?
alistairgd is offline   Reply With Quote
Old 19-07-2012, 18:15   #25
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

you dont phone up. you fire off an email to the CEOs office

---------- Post added at 17:15 ---------- Previous post was at 17:13 ----------

are you in modem mode? close it or do a pinhole reset. has the web interface changed? if so logout then top right itll say router status i think.. there will be connection stats.
thenry is offline   Reply With Quote
Old 19-07-2012, 18:52   #26
alistairgd
Inactive
 
Join Date: Jan 2009
Posts: 27
alistairgd is an unknown quantity at this point
Re: My awful experience with Superhub and 60Mb - in pictures

Okay I did a reset and I am now on the R36 version, new menus etc. I'll see if I can find the device stats, power levels etc and post hem if the connection stays up long enough.

Next to the advanaced settings button on the main menu it says

You are currently in Router Mode. To change to Modem Mode, go to the Super Hub Settings section.

Is this how it should be?

Thanks for your help.
alistairgd is offline   Reply With Quote
Old 19-07-2012, 18:59   #27
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

ignore the modem mode info if your happy running it in combo mode. for connection stats you dont need to login. logout then on the login page look top right corner for router status. easiest to find.

theres also info within advanced settings under network.

not sure how copy and paste will look. print screen or type up
thenry is offline   Reply With Quote
Old 19-07-2012, 19:10   #28
alistairgd
Inactive
 
Join Date: Jan 2009
Posts: 27
alistairgd is an unknown quantity at this point
Re: My awful experience with Superhub and 60Mb - in pictures

I'm back to 3 green lights instead of 1 blue and 2 green.

Power Level (dBmV) 58.0 dBmV
alistairgd is offline   Reply With Quote
Old 19-07-2012, 19:12   #29
thenry
XIV
 
thenry's Avatar
 
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,887
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: My awful experience with Superhub and 60Mb - in pictures

not surprising. its not stable at all! i had those problems when my connection become unstable but it was more a network fault rather than power levels. nonetheless its unstable. 58 up... fry an egg!

have you checked out BT infinity?
thenry is offline   Reply With Quote
Old 19-07-2012, 19:16   #30
The Installer
Inactive
 
Join Date: Mar 2007
Location: West Midlands
Services: Telewest Stuff
Posts: 241
The Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to allThe Installer is a name known to all
Re: My awful experience with Superhub and 60Mb - in pictures

Quote:
Originally Posted by thenry View Post
the cabinet needs upgrading and cables need to be correctly put on a correct tap. doubt its an amp fault or the levels would fluctuate ?
Oh dear

There is nothing in that cab except a line amplifier, and there are no taps with different power levels within that type of architecture........

So what is going to but upgraded?

What tap is going to be used when they are all preset and all have the same level? If that level is within tolerance at the tap in the street, then network will do nothing.........
The Installer is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 00:41.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum