Virgin Media to Double Broadband Speed - Page 96

BenMcr · 17-03-2012, 20:10

What tier does My VM say you are on 'XXL' or '100' ?

Tim Deegan · 17-03-2012, 20:41

Quote:

Originally Posted by BenMcr

What tier does My VM say you are on 'XXL' or '100' ?

I'm on 100

General Maximus · 17-03-2012, 20:47

i was on 100/10 from the get go and I am provisioned for 110/11

BenMcr · 17-03-2012, 20:52

Quote:

Originally Posted by Tim Deegan

I'm on 100

In that case you are on the original 100Mbit tier so of course will be on 10Mbit upload

It's XXL that's been doubled to 100Mbit that keeps it's 5Mbit upload until the double speed upgrades are completed

Tim Deegan · 17-03-2012, 21:23

Quote:

Originally Posted by BenMcr

In that case you are on the original 100Mbit tier so of course will be on 10Mbit upload

It's XXL that's been doubled to 100Mbit that keeps it's 5Mbit upload until the double speed upgrades are completed

I see, thanks Ben

Zee · 18-03-2012, 13:29

I've just called up customer services and asked to upgrade my speeds, she said she will look up the prices, came back and said she will upgrade me to 60Mb with no changes in price, which is what i wanted. My area went 100Mb just a couple of days ago

Here is what i get

mike24 · 18-03-2012, 14:40

In the Southsea area it's from July onwards.
Have Super Hub on 30Mbps which will increase to 60Mbps & no charge for installation, as i am an exsisting customer, as my latest bill states:-)

Zee · 18-03-2012, 15:01

Quote:

Originally Posted by mike24

In the Southsea area it's from July onwards.
Have Super Hub on 30Mbps which will increase to 60Mbps & no charge for installation, as i am an exsisting customer, as my latest bill states:-)

my area also says July onwards on the checker, but if you call customer services up, there is a high chance they will upgrade your speed, had no luck in UK call centre, but Indian call centre upgraded me.

qasdfdsaq · 18-03-2012, 17:54

Should point out again, it's still only a preliminary (half) upgrade, and while you get a higher download speed, STM and upload speed aren't upgraded to what they should be until later.

General Maximus · 18-03-2012, 18:24

Quote:

Originally Posted by qasdfdsaq

STM and upload speed aren't upgraded to what they should be until later.

have fun hitting your stm in half the time it took you to do it before

qasdfdsaq · 18-03-2012, 18:27

15 minutes now eh? :P

Blackened · 18-03-2012, 18:43

Quote:

Originally Posted by Zee

I've just called up customer services and asked to upgrade my speeds, she said she will look up the prices, came back and said she will upgrade me to 60Mb with no changes in price

I tried that and was told yeah, no problem. We can do it early and with no charge. Hold and I'll get it sorted. Came back online and said actually it'll be Â£11.
lmao.

carlwaring · 18-03-2012, 18:54

Quote:

Originally Posted by General Maximus

have fun hitting your stm in half the time it took you to do it before

Nice bit of assumption there. How do you know they ever hit their STM limit? I certainly don't. And at least it doesn't stop dead (like an actual cap) and can still be used.

SnoopZ · 18-03-2012, 19:00

Quote:

Originally Posted by carlwaring

Nice bit of assumption there. How do you know they ever hit their STM limit? I certainly don't. And at least it doesn't stop dead (like an actual cap) and can still be used.

It was a joke Carl lighten up lol.

General Maximus · 18-03-2012, 19:42

yup, you have got to appreciate the irony of them doubling the speed but not the stm. I would love to know whether it is programmed to knock you down by a certain % of a figure. E.g if it knocked a 20mbit user down to 25% which is 50mbit would it knock the 60mbit upgraded user down to 15mbit or down to 5mbit??????

Somebody do an experiment and find out.