MAJOR NETWORK ISSUE (17 Jan 2012)
17-01-2012, 17:51
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#31
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cf.geek
Join Date: Jul 2004
Age: 44
Services: XL 2x v+, 1 stb, 50mb, phone
Posts: 514
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
thought my router (netgear) had gone tits up.
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17-01-2012, 17:51
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#32
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Inactive
Join Date: Jul 2009
Posts: 9
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
DNS isn't down for me, but can't access the VM Service Status page. Can get Google and various other sites.
PS VM Broadband is down completely - I'm getting in via a neighbour's O2 wireless network.
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17-01-2012, 17:53
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#33
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Inactive
Join Date: Jul 2005
Location: Sandy. Moving to Cornwall in a couple of years
Age: 73
Services: M+Tivo: VM 50mb BB: VM M phone:
15" Macbook Pro 10.9.1
iPhone 5
iPad 2
Posts: 452
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Thought it was just me :-)
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17-01-2012, 18:03
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#34
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Inactive
Join Date: Jan 2006
Location: Belfast
Posts: 4,785
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Calm down everyone.
It's just been announced that the outage is due to an electrician checking some building wiring in an apartment block in the South of England and accidentally uncovering the HQ of the national modem cloning network.
Police and tactical firearms experts along with two qualified technicians (not necessarily VM technicians) are attending the scene and normal service shall be resuming shortly.
Thank you for your patience.
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17-01-2012, 18:04
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#35
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 70
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,416
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
CF's servers were extra busy... couldn't get back after posting....
Quote:
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The server was too busy to process your request, please try again (refresh the page).
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17-01-2012, 18:04
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#36
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cf.geek
Join Date: Jul 2004
Age: 44
Services: XL 2x v+, 1 stb, 50mb, phone
Posts: 514
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
now this site is crashing
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17-01-2012, 18:07
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#37
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Inactive
Join Date: Nov 2004
Services: VM 50Mb
Posts: 1,665
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Saw this on the virgin media forums:
- F1861007 Intermittent Connection Issues F1861007 Intermittent Connection Issues
on 17-01-2012 18:58
We're aware that some of our customers are experiencing intermittant broadband connection issues on our network currently.
Our network team are currently investigating this at the highest priority.
Broadcast TV remains unaffected, however TiVo and other interactive services may be intermittent.
As this is a general network issue you don't need to call us to report it, we're already working to restore your service.
We'll update this announcement when we have more news.
Thanks
Mark Wilkin
Help & Support Forum Manager
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17-01-2012, 18:08
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#38
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Inactive
Join Date: Nov 2004
Location: Hertfordshire
Services: Full House Bundle with Tivo V6
Posts: 370
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Good to see them make good use of Social media when there is a nationwide issue - not!.
Why is it so hard for them to put a message up saying they are working on the issue, they have just ignored everyone for the past 2 hours. Even if the Twitter and Facebook teams have gone home surely you have some sort of contingency (like a manager that can post) to get important messages out to customers.
EDIT: Seems they have finally posted something.
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17-01-2012, 18:13
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#39
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Inactive
Join Date: Jun 2003
Location: Sunny Scunny, North Lincolnshire
Posts: 1,068
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
The problems have been present since at least 11am in my area, and they only post a message 8 hrs later!! 
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17-01-2012, 18:18
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#40
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Quote:
Originally Posted by bonzoe
The problems have been present since at least 11am in my area, and they only post a message 8 hrs later!! |
I've been in work all day and we haven't been aware of any National issues. This has only been identified in the last hour or so.
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17-01-2012, 18:19
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#41
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Inactive
Join Date: Jan 2012
Location: Luton, Bedfordshire
Posts: 2
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Lots of random sites currently not working here in Luton.
Hang about, thesun.co.uk ain't working either!!
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17-01-2012, 18:23
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#42
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Inactive
Join Date: Feb 2009
Location: Nottingham
Services: VVIP 500mb aka Ultimate Oomph (who the hell thought that name up??)
4X V6
Samsung UE55KU6470 4K TV
Posts: 311
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Mine Just sprang back into life here (NG11).
Hopefully its sorted now (Famous last words)
Phil
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17-01-2012, 18:24
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#43
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cf.mega poster
Join Date: Jul 2010
Location: Sheffield
Age: 38
Services: Sky+HD (2TB) with Sky World, BT Sport and ESPN, Sky 3D, Sky+HD Multiroom, Sky Talk Freetime, Sky Fib
Posts: 4,090
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
The sites that wasnt working for me are now working, ebay now works, live now works
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17-01-2012, 18:24
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#44
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,619
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
Same here!
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17-01-2012, 18:24
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#45
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Inactive
Join Date: Jan 2006
Location: Bournemouth
Services: Free^60meg No, Free^30meg Yes, TV M, Phone M.
Running Kubuntu 12.04+Chromium Browser On Free laptop
Posts: 457
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re: MAJOR NETWORK ISSUE (17 Jan 2012)
DNS is back, So is PS3.
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