Virgin Media to Double Broadband Speed

[Chrysalis]

Originally Posted by Kushan

There will always be areas that are over capacity, it'd be impossible to keep every inch of the country ahead of the curve. One thing I will say is that Virgin are definitely making an effort to do something about areas with high utilisation, which is more than I can say about them a few years ago.

Visibly that doesnt seem to be the case, having tickets closed without resolution is still happening to various people. Do they count areas with utilisation just below the thresholds as high eg.?

[Skie]

http://doublespeed.virginmedia.com/a...o/version5.jpg

You can monkey about with the number at the end of the filename to see all of the alternates. First two are "in progress" and "completed". Liverpool appears to be July-Some indeterminate point in the future.

[H0ND0]

Originally Posted by Kushan

You may need a new modem if you're on 20meg at the moment and don't have a superhub. You'll get one free of charge in this case.

You won't need a new router, either you can use your old router or if you happen to get a superhub, you can use that but you'll have a choice.

I'm not sure if you're genuinely asking about routers, or if you've got modems and routers mixed up so I apologise if I sound a bit patronising.

Kushan don't you worry about the possibility of sounding patronising

I always get the damned things mixed up However I'm too old now to do embarrassment I'm on 10Mbs & I alway call the first box where VMs coax goes in the modem, is this correct?

[BenMcr]

Yes that's correct and by the sounds of it you won't need any new kit at all. Your modem will handle the increase to 20Mbit.

[m419]

It says my area of London will be April, so currently i'm on 20mb, does that mean they will give me 40mb automatically?

[Kushan]

Originally Posted by Chrysalis

Visibly that doesnt seem to be the case, having tickets closed without resolution is still happening to various people. Do they count areas with utilisation just below the thresholds as high eg.?

I can't speak for every individual ticket and I haven't worked for the company for over 6 months now, but about February/march last year there was a noticeable jump in high-utilisation tickets actually getting fixed and that trend continued until I left.

EDIT: The high-utilisation was counted differently between DOCSIS1 and DOCSIS3 . I can't remember the statistics exactly, but on DOCSIS3 it was classed as high-utilisation if it was over 90% utilised for I think 10% of the time in any given week. It was something like that, anyway. There was a bit more to it than that, but that was the rule of thumb it went by. The problem is that some tickets would get left for ages, then utilisation would drop just enough (say all the students went home) that it wouldn't be high-util.

Originally Posted by H0ND0

Kushan don't you worry about the possibility of sounding patronising

I always get the damned things mixed up However I'm too old now to do embarrassment I'm on 10Mbs & I alway call the first box where VMs coax goes in the modem, is this correct?

Yup, that's the modem. It used to be you'd have a modem for your connection in, then a router to share that connection with multiple devices (usually wirelessly). These days, Virgin supplies all-in-one units (aka the Superhubs) that do both (so it's technically a modem/router combined, but some people will just refer to it as a modem or a "hub"), but some people still prefer a dedicated router.
Since you're on 10meg, you won't need any new equipment unless you happen to have a REALLLY old modem, but chances are you'll be fine. One day your connection speed will double and that'll be that.

[pillz]

July Ill be on a 100meg before then anyhow.

[thenry]

Originally Posted by thenry

you've not said that before.. unless I've somehow missed it

Originally Posted by BenMcr

I may have got this wrong but I thought the security got switched on as part of the upload increases in each area, so as soon as the final area gets the upload increase then there will be no way to do it

Originally Posted by Sirius

You have missed it just like you seem to have missed ALL the other posts on this subject.

So for you i will say it AGAIN and i apologise for those not hard of hearing

Cloning is no longer the issue it was before.
Cloning is NOT the reason for the issues you have.
The security systems that are in place will prevent clone's in the areas where the uplifts in upload have accord.

Has your area had the upload uplift yet ????

Finally has you have a perceived hearing problem because you have not listened to a word you have been told may i suggest this company for your hearing issue https://www.betterhearing.org/ and this for your ability to see posts you say you have not seen on this forum http://www.specsavers.co.uk/

we'll see when all the areas upgraded. Croydon hasn't been upgraded yet that is shocking. anywho my areas had the up upgraded for ages yet.. (different thread though)

Originally Posted by BenMcr

The proper info site is now up at www.virginmedia.com/doublespeed

April-July 2012... not far off yesterdays prediction via tickles...

Originally Posted by thenry

my ETA is between April-June this year

[pillz]

Originally Posted by thenry

PR...

LOL , looks like a beast dont it

[Kymmy]

Threads merged

[Kushan]

Originally Posted by m419

It says my area of London will be April, so currently i'm on 20mb, does that mean they will give me 40mb automatically?

No, you'll get 60. If you don't have a superhub, they'll give you one.

[nomadking]

in your area between October and June 2013 and going as fast as they can

[qasdfdsaq]

Originally Posted by Kymmy

Where does it say Double speed for everyone? It says Speed upgrade on the official announcement page

[img]Download Failed (1)[/img]

Originally Posted by Ignitionnet

Firstly cretin that's a news story not an advertisement, secondly VM have been at pains to not claim a doubling for all customers

As above

Not only are they claiming to be doubling speeds for all their customers, they want to double speeds for everyone in the world! Yipee!

[Sirius]

Originally Posted by qasdfdsaq

[img]Download Failed (1)[/img]


As above

I can hear a Oh **** in the website design team

[Kushan]

Originally Posted by qasdfdsaq

As above

To be fair, he also claims he's Richard Branson when he's clearly not