18-12-2011, 10:16
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#31
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Inactive
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: can we really write it off?
My (4th) Superhub has been up for months. Up in the loft from which it will never ever return unless VM ask for it back.
R30 may well be stable for many but the router section still sucks big time and it's miles bigger and uglier than my VMNG300. More than 4 channels? - I don't care as it will be fine for the 10Mbps I've downgraded to and will stay on until I can get Infinity.
The Superhub is just one of the many VM fails during the short time I've been with them....
No show engineer.
Random switching to the wrong tap requiring an engineer visit.
Oversubscription followed by switch to an only marginally lower utilisation port.
TBH compared to those getting the SH swapped out for a VMNG300 was stress free.
I haven't bothered to vote.
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18-12-2011, 11:56
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#32
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Inactive
Join Date: Jan 2011
Services: VM BB (Since Jan 2001) Hub 3.0/Modem Mode, WDTV, Roku, FireTV, Apple TV 4
Posts: 35
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Re: can we really write it off?
I'm not an early adopter, prefer to let everyone else suffer the pain of new stuff. I've been watching the forums for a while and have been hanging back from upgrading my broadband mainly due to the SH problems. I read the other day SH now had a modem mode, thought I would finally take the plunge.
Hooked it up direct to a PC, activated it over the phone, switched it to modem mode (it updated automatically from R19 to R30), then reconnected my Buffalo WZR-HP-G300NH router. All working like a dream getting 33mb speeds...
Glad I waited.. :-)
Patrick
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18-12-2011, 12:06
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#33
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Inactive
Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: can we really write it off?
I have voted modem mode. We have had the Superhub for around two months now so have always had it with R30 installed. I was not impressed with the wireless or routing performance which is a shame, as the idea of an all in one device really suited me. I am using my own router, an ASUS RT56U. If future firmware updates improve the wireless performance of I would think again though. It would save a lot of cabling mess if I only had the Superhub.
Saying that though, the ASUS is a bit of a beast when it comes to performance and it's simultaneous dual band offering was really what sold it to me.
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18-12-2011, 14:51
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#34
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cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Fusion Fibre 900
Posts: 1,792
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Re: can we really write it off?
Quote:
Originally Posted by Sirius
Well here's another one.
Works fine since R30 even as a router and i am using 5ghz wireless

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Quote:
Originally Posted by General Maximus
I don't believe in a million years you have got that wirelessly
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Sorry mate I just got this wirelessly off WNDR3700 with SHUB in modem only mode. (Updated confi.) This PC is in opposite corner of the house than my router, three walls and a ceiling en route.
Upstream is a bit low, but downstream is very satisfactory. I get consistent >104Mb of a wired connection on main PC.
There goes another.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FusionFibre/CityFibre (900Mb FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV box; Synology DS920+ used as Plex server (PlexWindblown)
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18-12-2011, 16:04
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#35
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Inactive
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: can we really write it off?
Quote:
Originally Posted by roughbeast
Sorry mate I just got this wirelessly off WNDR3700 with SHUB in modem only mode. (Updated confi.) This PC is in opposite corner of the house than my router, three walls and a ceiling en route.
Upstream is a bit low, but downstream is very satisfactory. I get consistent >104Mb of a wired connection on main PC.
There goes another. 
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The WNDR3700 is a 600meg wireless router. Why are you comparing it to a 300meg wireless router? Don't be silly.
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18-12-2011, 16:59
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#36
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Needs more upload
Join Date: Mar 2009
Services: TiVo V6, TiVo 500GB, Samsung V Box, Full House TV + Sky Sports SD, VIVID 200, Talk Weekends Phone
Posts: 165
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Re: can we really write it off?
Quote:
Originally Posted by AndyCalling
The WNDR3700 is a 600meg wireless router. Why are you comparing it to a 300meg wireless router? Don't be silly.
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The 600Mbit specification simply means that it can transmit on 2.4Ghz and 5Ghz at the same time. Basically:
300Mbit on 2.4Ghz
300Mbit on 5Ghz
=600Mbit total bandwidth
Since a device can only connect to 2.4Ghz OR 5Ghz it's a fair comparison.
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18-12-2011, 18:12
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#37
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: can we really write it off?
i still don't believe it
I am going to test mine tomorrow and see what i get, I have never even bothered before because i thought it would be pants.
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18-12-2011, 19:04
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#38
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Inactive
Join Date: Dec 2011
Posts: 2
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Re: can we really write it off?
Hi I’ve been putting off going from 20 to 30 but with the prospect of double speeds I did the deed this weekend.
Wired to main PC fine and then tried wireless and a crawl. Adapter kept dropping from 270 to 13.5 and misery set in . Went onto the forums and downloaded the inssider software and scanned for other networks. It picked up next doors and showed they were using same channel as me 1 +5. So as advised I changed to 11 and hey presto….same as wired. . Anyway have my main PC downstairs and PC upstairs running with same speed wirelessly. 2 blur ray players attached wirelessly, TV wired and receiver wired. All the units are talking to each other and streaming HD video from PC to Bluray and then TV. All perfect. And my phone aswell.
I always had about 19mb on the 20 tier so new had a pretty good line. I feel for the people who have had bad luck with the superhub but to generally trash it is unfair cos for many people it does work as advertised. My Dir 655 is in its box and with one less bit of kit plugged in and a drop from 30 to 28.50 a month im happy.
Hope the suffering customers manage to sort their problems out.
Of course ive probably jinxed myself now!
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18-12-2011, 19:31
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#39
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Inactive
Join Date: Jan 2011
Posts: 89
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Re: can we really write it off?
Quote:
Originally Posted by casjen
Hi I’ve been putting off going from 20 to 30 but with the prospect of double speeds I did the deed this weekend.
Wired to main PC fine and then tried wireless and a crawl. Adapter kept dropping from 270 to 13.5 and misery set in . Went onto the forums and downloaded the inssider software and scanned for other networks. It picked up next doors and showed they were using same channel as me 1 +5. So as advised I changed to 11 and hey presto….same as wired. . Anyway have my main PC downstairs and PC upstairs running with same speed wirelessly. 2 blur ray players attached wirelessly, TV wired and receiver wired. All the units are talking to each other and streaming HD video from PC to Bluray and then TV. All perfect. And my phone aswell.
I always had about 19mb on the 20 tier so new had a pretty good line. I feel for the people who have had bad luck with the superhub but to generally trash it is unfair cos for many people it does work as advertised. My Dir 655 is in its box and with one less bit of kit plugged in and a drop from 30 to 28.50 a month im happy.
Hope the suffering customers manage to sort their problems out.
Of course ive probably jinxed myself now!
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So after you changed the wireless channel, you're getting great wireless performance from the superhub ?
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18-12-2011, 19:51
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#40
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Inactive
Join Date: Dec 2011
Posts: 2
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Re: can we really write it off?
Yes.. the attached speedtest was from my pc downstairs.. The SH is in another room hidden away under a shelf covered in a blanket. Get the same speed from PC upstairs. Streaming HD video to Plasma via samsug smart hub . Its all wireless. Surfing the web is faster and downloaded some windows 7 updates at full download speed. Youtube thru wireless to bluray player and very good quality. Tried both PCs at once and getting very good speeds .. No dropouts at all. Count myself very luck..at the mo anyway
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19-12-2011, 02:33
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#41
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Inactive
Join Date: Jun 2009
Services: Services:
200 Mbit Gamer on Hub 3,
3x Arris V6 Boxes,
CISCO V HD,
VIP Package
Posts: 689
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I recently had to open my superhub up to resolder the cable rf connection to the pcb.
Because there's so little solder it just pulled out.. And wasn't gonna wait a week for engineer as I need my connection.
Anyway I got some photos of the aerials inside, and you can clearly see why they are so useless.
If I'm allowed I can post that photo.
But what I did see was an opportunity to experiment.
I've got a spare superhub I was sent for just the power supply.. The hub itself I was told to junk by vm but at the moment I'm using it as a gigabit switch.
So because I've got this junk spare that I was told to bin I can swap casings should my working one require a swap.
But ive got some pigtails and 2x 9dB aerials on order.. And I'm going to try those on it.
If people would like to know the results I will post my findings..
But wouldn't recommend anybody else try it unless you have a spare unit
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19-12-2011, 19:39
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#42
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: can we really write it off?
Quote:
Originally Posted by General Maximus
when i win the euromillions I am going to have a vmng300 made with 8 downstream channels and give it to everyone for free
Quote:
Originally Posted by Nopanic
I'll provision them for you 
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you two are my friends
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19-12-2011, 20:19
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#43
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: can we really write it off?
As the Superhub has now become standard kit across all tiers the answer is a resounding NO!
Click me to read more.
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19-12-2011, 20:21
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#44
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,698
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Re: can we really write it off?
Quote:
Originally Posted by Masque
As the Superhub has now become standard kit across all tiers the answer is a resounding NO!
Click me to read more.
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l will second that.
__________________
“The only lesson you can learn from history is that it repeats itself”
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19-12-2011, 20:29
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#45
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: can we really write it off?
Quote:
Originally Posted by Masque
As the Superhub has now become standard kit across all tiers the answer is a resounding NO!
Click me to read more.
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well obviously
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