Superhub So exactly how good is modem mode? - Page 3

Tuvoc · 11-12-2011, 22:24

My main concern now is that I may move off an un-congested legacy 20Mb network onto a potentially congested over-utilised DOCSIS3 network. So the Superhub is not the only risk in upgrading from 20Mb to 30Mb or 50Mb.... Sigh. I see many posts that if you are in that situation, it can take months for it to be resolved.

carbon60 · 12-12-2011, 13:43

Quote:

Originally Posted by Tuvoc

My main concern now is that I may move off an un-congested legacy 20Mb network onto a potentially congested over-utilised DOCSIS3 network. So the Superhub is not the only risk in upgrading from 20Mb to 30Mb or 50Mb.... Sigh. I see many posts that if you are in that situation, it can take months for it to be resolved.

Are you 100% sure that you are on the legacy network? I'm on 20Mbit and I was moved onto the new overlay network around 2 years ago. For me the legacy network was congested and when I was moved then I got the full 20Mbit all of the time. I haven't moved to the SuperHub and 30Mbit due to FUD, I still have a SA 2100v2 modem I assume connecting via DOSCIS 2.

Chrysalis · 12-12-2011, 18:13

Quote:

Originally Posted by zekeisaszekedoes

I have the VMNG300, sent to me by a lovely fella in the CEO's office who acknowledged my problems with the Super Hub on the 30Mb tier.

Since I stopped using it apparently the modem mode is out of beta (finally!) and the Super Hub is said to be stable when running this way into a decent router.

I just wondered how it now compares to the VMNG300 when using it as just a modem? Is base latency etc higher, as it used to be? Would it be worth swapping out the VMNG300 for the Super Hub again?

there is still a jitter/latency difference although in my view VM have retweaked the network settings so the difference is not as big as it used to be. This is noticeable on web browsing.

There is no other noticeable difference I have noticed.

vulcan · 12-12-2011, 22:04

Quote:

Originally Posted by carbon60

Are you 100% sure that you are on the legacy network? I'm on 20Mbit and I was moved onto the new overlay network around 2 years ago. For me the legacy network was congested and when I was moved then I got the full 20Mbit all of the time. I haven't moved to the SuperHub and 30Mbit due to FUD, I still have a SA 2100v2 modem I assume connecting via DOSCIS 2.

Well, no... I just assumed that I was. My connection was 10Mb when first installed at the end of 2008, and after 12 mths I upgraded to 20Mb, same modem just done over the phone. How would I know what network I am on ?

carbon60 · 13-12-2011, 12:28

Quote:

Originally Posted by vulcan

Well, no... I just assumed that I was. My connection was 10Mb when first installed at the end of 2008, and after 12 mths I upgraded to 20Mb, same modem just done over the phone. How would I know what network I am on ?

I worked it out from the Downstream Frequency the modem locks onto. Goto http://192.168.100.1 and check against these:

New Overlay Network Frequencies:
299000000 Hz
307000000 Hz
315000000 Hz
323000000 Hz

Old Legacy Network Frequencies:
331000000 Hz
339000000 Hz

The Old Legacy Network frequencies may vary in different areas but the New Overlay frequencies appear to be pretty consistent nationwide.

zekeisaszekedoes · 14-12-2011, 12:14

Quote:

Originally Posted by Nopanic

Do you have any issues with your current service ? if the answer is no, why bother?

Curiosity. You know, one of the driving forces of human nature?

Quote:

Originally Posted by sollp

The hubs were set up to have the wireless speed set to 300Mb, VM have found out that alot of customers equiment do not support/like ect this setting so if you try setting the wireless speed on the hub lower you MIGHT find this resolves the problem

It's not the consumer's existing kit, it's the wireless radio (and/or firmware?!) itself causing the trouble, I believe. The wireless on the Super Hub has poor range and drops out more than a... hmmm, guess I can't quite finish that simile.

Quote:

Originally Posted by roughbeast

Here is a speed test from a wireless connection in the opposite corner of our house from our WNDR3700 router.

Wow, that's good for what is a fairly cheap SOHO router.

Anyway, I did try reconnecting the Super Hub as I believe both MACs were left registered on the account. The odd thing is, it will connect to what appears to be a single DOCSIS1 downstream but does not connect to the internet, also does not fall back to the walled garden setup menu. I still have a beta firmware version on there from when I was testing but dropped out because it was a pain to keep swapping both around.

Peter_ · 14-12-2011, 15:46

Quote:

Originally Posted by zekeisaszekedoes

Anyway, I did try reconnecting the Super Hub as I believe both MACs were left registered on the account. The odd thing is, it will connect to what appears to be a single DOCSIS1 downstream but does not connect to the internet, also does not fall back to the walled garden setup menu.

It may be listed on your account but it will not be provisioned, but you can call up to get the provisioning swapped over to the Superhub which in turn will disable the VMNG300.

Tuvoc · 14-12-2011, 20:48

Quote:

Originally Posted by carbon60

I worked it out from the Downstream Frequency the modem locks onto. Goto http://192.168.100.1 and check against these:

New Overlay Network Frequencies:
299000000 Hz
307000000 Hz
315000000 Hz
323000000 Hz

Old Legacy Network Frequencies:
331000000 Hz
339000000 Hz

The Old Legacy Network frequencies may vary in different areas but the New Overlay frequencies appear to be pretty consistent nationwide.

I get nothing like that, I get

Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant

plus some other stuff probably not relevant

Since it is not DOCSIS3, I take it I am indeed on the legacy network

Ignitionnet · 14-12-2011, 22:01

Nah, that's just your modem, it can be on the overlay network as the overlay network is backwards compatible.

Do you not have a downstream frequency anywhere? How about upstream details?

carbon60 · 14-12-2011, 22:25

Quote:

Originally Posted by Tuvoc

I get nothing like that, I get

Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant

plus some other stuff probably not relevant

Since it is not DOCSIS3, I take it I am indeed on the legacy network

It won't say DOCSIS3 since you don't have a DOCSIS3 modem, it doesn't indicate what network you are on. I have a DOCSIS2 modem but I am on the overlay network.

What modem do you have? On my Scientific Atlanta 2100 modem I have to click on the Signal tab to get the information required.

Tuvoc · 14-12-2011, 22:56

Quote:

Originally Posted by Ignitionnet

Nah, that's just your modem, it can be on the overlay network as the overlay network is backwards compatible.

Do you not have a downstream frequency anywhere? How about upstream details?

Can't see any frequencies anywhere, will look further. All it gives is info on the modem, about 6 lines and my mac address

Tuvoc · 16-12-2011, 16:41

Got it

Downstream Frequency : 307000000 Hz

So I am on the new network then ? If so, then I'll go ahead with a 50MB upgrade. Worst case I put the superhub into modem only mode. And if I'm already on the new network, then if it was congested I'd probably know about it already.

---------- Post added at 15:41 ---------- Previous post was at 14:06 ----------

Need to speak to retentions... they want Â£8 per month extra to go from 20Mb to 30MB, and Â£15 a month extra to go from 20Mb to 50Mb. They are having a laugh !!

General Maximus · 16-12-2011, 19:43

Quote:

Originally Posted by Tuvoc

they want Â£8 per month extra to go from 20Mb to 30MB, and Â£15 a month extra to go from 20Mb to 50Mb. They are having a laugh !!

if you ask me it is well worth it dude, I made the jump from 20mbit to 50mbit a few years ago and the difference is amazing. If you feel you would benefit from the speed increase then the cost is insignificant.

Tuvoc · 16-12-2011, 23:07

Well - I got an email several months ago stating I could upgrade to 50Mb for Â£3 per month extra. I'm going to quote that to them and ask how Â£3 becomes Â£15. I didn't do it at the time because of worries over the superhub.

General Maximus · 17-12-2011, 09:37

what modem have you got atm?