TiVo : AGC Signal Levels & Return Power Level

[albertsteptoe]

Hello can someone please tell me if my AGC Signal Levels & Return power Levels look ok as since the 15.2 update my picture has been breaking up on quite a few channels & im still geting Red Ring if i try to delete a single progame.

Tuner 0 AGC signal level 74%

Tuner 1 AGC signal level 100%

tuner 2 AGC signal level 73%

Return Power 53dBmV

Thanks in advance for any help i dont want to call an Engineer out if someone can say the levels look ok.

[HD Boy]

Originally Posted by albertsteptoe

Hello can someone please tell me if my AGC Signal Levels & Return power Levels look ok as since the 15.2 update my picture has been breaking up on quite a few channels & im still geting Red Ring if i try to delete a single progame.

Tuner 0 AGC signal level 74%

Tuner 1 AGC signal level 100%

tuner 2 AGC signal level 73%

Return Power 53dBmV

Thanks in advance for any help i dont want to call an Engineer out if someone can say the levels look ok.

I have a Return power of 46dBmV

Tuner 0 has 75% AGC signal level

Tuner 1 has 100% AGC signal level

Tuner 2 has 74 % AGC signal level

my TiVo is completely fine.

[albertsteptoe]

Originally Posted by HD Boy

I have a Return power of 46dBmV

Tuner 0 has 75% AGC signal level

Tuner 1 has 100% AGC signal level

Tuner 2 has 74 % AGC signal level

my TiVo is completely fine.

Thanks for quick reply mayb its my power level thats to high.

[spiderplant]

Your return power is fine. I can't comment on the AGCs without knowing what the tuners were doing at the time.

But if you have a fault (and you do), you should report it to VM regardless of what the diagnostics say.

[albertsteptoe]

Originally Posted by spiderplant

Your return power is fine. I can't comment on the AGCs without knowing what the tuners were doing at the time.

But if you have a fault (and you do), you should report it to VM regardless of what the diagnostics say.

Thanks i might leave it for a few more days & see if there is any change if not ill call VM & see wht they say.

[albertsteptoe]

Originally Posted by spiderplant

Your return power is fine. I can't comment on the AGCs without knowing what the tuners were doing at the time.

But if you have a fault (and you do), you should report it to VM regardless of what the diagnostics say.

Is there a direct number for Tivo or do i just call Vigin to arrange an engineer.

[spiderplant]

Just the usual VM numbers

[albertsteptoe]

Originally Posted by spiderplant

Just the usual VM numbers

Thanks will call them later today see what they say.

[albertsteptoe]

Originally Posted by spiderplant

Your return power is fine. I can't comment on the AGCs without knowing what the tuners were doing at the time.

But if you have a fault (and you do), you should report it to VM regardless of what the diagnostics say.

Phoned Virgin yesterday to tell them that pic was breaking up & that last week i lost all of my channels for a while, when i got home last night i was watching a recording of Mike & Molly on Paramount & after 5minutes the picture froze but you could still here the people talking then i switch over to Gold to watch a bit of only Fools n horses & when they were talking there mouths started to go all fuzzy n break up, so my Tivo must have a major problem & this has only started since the 15.2 update be for that my Tivo was fine.

[spiderplant]

It's more likely a signal fault than the TiVo. But either way you need a tech visit.

[albertsteptoe]

Originally Posted by spiderplant

It's more likely a signal fault than the TiVo. But either way you need a tech visit.

So if its a signal fault would that cause the problems ive stated.

[spiderplant]

Yes

[albertsteptoe]

Originally Posted by spiderplant

Yes

Ok thnks for you help & replys, hope they can fix problem on Friday so i dont lose all my recorded shows & wishlists & series links.

[TonyHoyle]

I got something similar last night.. switched on the Tivo at about 1am and it was complaining of no network connection, and switching to any other channel than BBC1 caused an error. Rebooted and it was fine.

I've been having bad breakup recently as well, coinciding with the weather getting worse (it was throwing it down at 1am). Wonder of one of the cables is letting water in..