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General TiVo Discussion Part 2
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Old 09-11-2011, 19:14   #5851
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by buckleb View Post
Yes, ex-Telewest (Crawley). I did see the ticket and it also appears on the status for my area.

As well as apps, Help and OD services are also down. I'm not too worried about that in the short term, but since my install on Saturday I have what is, essentially, a V+ with suggestions. Before I switched from V+ to Tivo, OD was working, so hopefully it'll be sorted soon.
I'm affected by this too.... You should have On Demand though, are you getting an error message?

EDIT: mines fixed now check yours.
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Old 09-11-2011, 19:19   #5852
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Re: General TiVo Discussion Part 2

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Originally Posted by Digital Fanatic View Post
I'm affected by this too.... You should have On Demand though, are you getting an error message?
Ah, now that I've checked again, yes I do (including iPlayer). Help is also working. So just the Apps then, which is not a huge loss at the moment.
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Old 09-11-2011, 19:21   #5853
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by buckleb View Post
Ah, now that I've checked again, yes I do (including iPlayer). Help is also working. So just the Apps then, which is not a huge loss at the moment.
My Apps just starting working too
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Old 09-11-2011, 19:25   #5854
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Re: General TiVo Discussion Part 2

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Originally Posted by Digital Fanatic View Post
My Apps just starting working too
Blimey, what a coincidence... mine too
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Old 09-11-2011, 19:26   #5855
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Re: General TiVo Discussion Part 2

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Originally Posted by buckleb View Post
Blimey, what a coincidence... mine too
Nice one

Now you can start enjoying your TiVo
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Old 09-11-2011, 19:27   #5856
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Re: General TiVo Discussion Part 2

Give Millionaire a try, worth a whizz through. Although I'm still waiting for my £16k prize money!
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Old 09-11-2011, 19:43   #5857
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Re: General TiVo Discussion Part 2

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Originally Posted by pythagoras View Post
Old IT Cliché but in this case it will probably work "switch it off and then back on again"

regards


John
Tried that 4 times.

---------- Post added at 18:43 ---------- Previous post was at 18:39 ----------

Quote:
Originally Posted by devilincarnate View Post
Can I just ask a simple question? Why did the engineer go when the installation was not fully done
As has been said - usual quote if they don't know "its a network problem".

These engineers must be the most incompitant fitters there is, if it don't work after inserting the 3 wires it is an outside fault.
Do they know nothing about the equipemenmt they are installing ??.
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Old 09-11-2011, 19:46   #5858
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Re: General TiVo Discussion Part 2

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Originally Posted by swiftflo View Post
Tried that 4 times.
If it's a flashing heart on the box, then it's a network issue. All you can do is wait..

---------- Post added at 18:46 ---------- Previous post was at 18:44 ----------

Quote:
Originally Posted by swiftflo View Post
Tried that 4 times.

---------- Post added at 18:43 ---------- Previous post was at 18:39 ----------



As has been said - usual quote if they don't know "its a network problem".

These engineers must be the most incompitant fitters there is, if it don't work after inserting the 3 wires it is an outside fault.
Do they know nothing about the equipemenmt they are installing ??.
Not really, if it's a network problem, then the installer can't do anything until that bits fixed. Networks will be given a ticket ref to action.

Hope you don't have to wait too long mate.
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Old 09-11-2011, 19:55   #5859
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Digital Fanatic View Post
If it's a flashing heart on the box, then it's a network issue. All you can do is wait..

---------- Post added at 18:46 ---------- Previous post was at 18:44 ----------



Not really, if it's a network problem, then the installer can't do anything until that bits fixed. Networks will be given a ticket ref to action.

Hope you don't have to wait too long mate.
If it's a network problem why, I assume it is only affecting my box ?.
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Old 09-11-2011, 20:23   #5860
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by swiftflo View Post
If it's a network problem why, I assume it is only affecting my box ?.
Could be anyone with TiVo on your cab, depends really. It could also be a Network IT issue just affecting your install.
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Old 09-11-2011, 21:34   #5861
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Digital Fanatic View Post
Could be anyone with TiVo on your cab, depends really. It could also be a Network IT issue just affecting your install.
Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
Hopefully by torrow morning we may have Virgin TV ???
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Old 09-11-2011, 21:38   #5862
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by swiftflo View Post
Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
Hopefully by torrow morning we may have Virgin TV ???
Lets hope so.
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Old 09-11-2011, 21:48   #5863
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by swiftflo View Post
Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
That should have been the first thing that happened, and should take less than 5 minutes. You really do need the installer to come back. Call them.
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Old 09-11-2011, 22:00   #5864
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by swiftflo View Post
Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
Hopefully by torrow morning we may have Virgin TV ???
Doubt it, constant rebooting is usually a hardware fault
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Old 09-11-2011, 22:07   #5865
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Re: General TiVo Discussion Part 2

a hardware fault jb66? I thought all the problems with TiVo were firmware related ? (sorry for crossing forums i'm not stalking you, honest !)
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