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Reference Area
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Old 01-10-2011, 19:38   #16
Sephiroth
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Re: Reference Area

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Originally Posted by Sephiroth View Post
Why doesn't one of the VM bods give the OP the area ref for Stratford? The lookup should only take a few seconds.
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Old 01-10-2011, 19:57   #17
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Re: Reference Area

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Originally Posted by vmfriend View Post
Yes if disclosed to a third party (i.e. not the account holder) there is nothing that contravenes the DPA if you were to give me MY account number having passed the appropriate security checks to satisfy said company that I am indeed the account holder.


As i said, you have direction, lets leave it at that.
It is a breach of DPA whatever way you word it and the only way you would get your account number is by post and your phone number is easy just ring your own mobile or a friend.

---------- Post added at 19:57 ---------- Previous post was at 19:57 ----------

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Originally Posted by Sephiroth View Post
Why doesn't one of the VM bods give the OP the area ref for Stratford? The lookup should only take a few seconds.
They would have to be in work to find that out.
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Old 01-10-2011, 21:09   #18
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Re: Reference Area

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Originally Posted by Masque View Post
They would have to be in work to find that out.
So - the agent could have originally provided the are reference for Strtaford. The OP no doubt looks forward to Monday!
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Old 02-10-2011, 08:06   #19
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Re: Reference Area

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Originally Posted by Sephiroth View Post
So - the agent could have originally provided the are reference for Strtaford. The OP no doubt looks forward to Monday!
Giving out an area reference is fine but other details such as account numbers and telephone numbers are not.
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