30M 20 - 30Mb Upgrade on a Loyalty Discount - Page 2

RB2004 · 14-09-2011, 02:33

Quote:

Originally Posted by jb66

Yeah, but the VIP package goes wonky with two v+. You could use the Â£30 to pay towards a Â£49 TiVo, then it would still be Â£101 and free install

Hi,

just wondered what you meant by it going wonky with 2 V+ boxes lol

i was on VIP50, and now im on VIP100, and I have 2x V+boxes.

Getting Tivo on top at the end of the month possibly.

jb66 · 14-09-2011, 10:24

You pay Â£5 extra last time I tried to do a vip with two v+

---------- Post added at 09:24 ---------- Previous post was at 09:23 ----------

Quote:

Originally Posted by qasdfdsaq

Lol. 500GB hasn't been "massive" since 2005.

Massive these days is 4TB.

LOL

Thats like saying a ford transit isnt fast, but a 36,500 mph Earth to solar rocket is

BenMcr · 14-09-2011, 11:12

Quote:

Originally Posted by jb66

You pay Â£5 extra last time I tried to do a vip with two v+

They pricing changed when TiVo lauched

VIP 50 with two V+HD (or two TiVo) costs the same as with 1 V+/TiVo and a non-PVR

Lone Star · 14-09-2011, 13:17

Quote:

Originally Posted by jb66

Yeah, but the VIP package goes wonky with two v+. You could use the Â£30 to pay towards a Â£49 TiVo, then it would still be Â£101 and free install

That sounds like you're saying that the Â£30 activation charge for the broadband upgrade is waived if you pay Â£49.95 to switch to Tivo. I've just been on to Sales trying to upgrade from VIP20 to VIP50, and have been told I'll have to pay both the Â£49.95 and Â£30 charges.

Am I misunderstanding what you're saying, or was I speaking with an ill-informed Salesperson

jb66 · 14-09-2011, 15:03

Ben is the best to advise but when I upgrade customers during a visit the super hub fee is waived

qasdfdsaq · 14-09-2011, 15:52

Quote:

Originally Posted by jb66

LOL

Thats like saying a ford transit isnt fast, but a 36,500 mph Earth to solar rocket is

But it is!

P.S. You *can* actually get 4TB media storage drives now, with 1-2TB being common in most mainstream ones and 3-4TB in high-end.

Lone Star · 14-09-2011, 17:03

Quote:

Originally Posted by jb66

Ben is the best to advise but when I upgrade customers during a visit the super hub fee is waived

Yes, that was what I thought should happen, so I argued about it (my Glaswegian and his Indian English made that an interesting discussion), but the guy insisted that he was right. I declined the offer, may phone back later and see if I can get someone who sees it differently.

denise119 · 14-09-2011, 17:46

Just phoned CS about upgrading from 20 to 30MB only to be informed that after paying the Â£30 for the new equipment it will also cost me an extra Â£7 per month.

No idea how virgin work their pricing out anymore, but an extra Â£7 per month doesn't equal free in anybodies language.

On the plus side i did find out i only have 5 months left on my contract so switching to another provider can now be a serious option.

daggman · 15-09-2011, 04:07

Been there, I asked for 30mb soon as it came out as only a few weeks earlier retentions put me on a bundle which incl 20mb, but like you was told Â£30 (would i would have paid) and pay extra a month which i was not willing to pay so told them to stick it, recently i wanted TIVO willing to pay Â£99 but again told my bill will go up due to loyalty discount. When we moved in this house 9 years ago the first thing i did was to get the cable hooked up, but to me it seems like mid contract they dont want to know, they might sit up and notice in March when i ring to cancel all my services.

deed02392 · 16-09-2011, 21:04

I've phoned 'em up, I can get Sky Sports HD channels as well as 50 Mb, free super hub (which is great 'cause my current Buffalo wireless modem needs daily reboots) and of course free installation. I wish the Super hub wasn't a modem bundle though, gonna lose out on a lot that Tomato can offer me on my WRT54G.

All for 101.9-, about a fiver a month extra. Dunno if I'll bother with TiVo, she didn't even mention that but I presume it's just a Â£49 up front fee.

I have to pay Â£30 to activate the super hub.

qasdfdsaq · 17-09-2011, 01:24

Set it to modem only mode, bypass router, keep using tomato. Problem fixed.

deed02392 · 17-09-2011, 01:53

Yeah I read earlier on about modem only mode after a few Google's. I wonder if I'm going to get home from work at some point this week to find the engineer has ripped out my switch and wireless access point in turn for the super hub, or if they'll just leave it for me to sort out.