NAS Issue

Waldo Pepper · 17-08-2011, 18:17

Hi

I have a basic Addonics NAS plugged into my router connected to a 250G drive. I can access the NAS homepage no problem but when I try to map as a network drive I get a pop up saying "Window Cannot Access \\same address as before".

The error is #0x80004005. Googling offers plenty of hits but no help.

I often get the same problem trying to access my Logitech Touch storage.

I am running W7 Ultimate.

Any help appreciated.

17-08-2011, 19:32

Can you access the files / volumes through the web management UI?

Waldo Pepper · 18-08-2011, 14:17

No. I can only see that the drive is there.

qasdfdsaq · 18-08-2011, 19:28

What is the address?

---------- Post added at 18:28 ---------- Previous post was at 18:27 ----------

And what happens when you type "net use \\address" into a command prompt?

Dai · 18-08-2011, 21:27

Do you have network discovery enabled in Network & Sharing centre?

Have you tried connecting with a numeric IP?

Waldo Pepper · 20-08-2011, 17:33

I have tried to access it with an IP I use to see the homepage to no avail.

21-08-2011, 16:00

Quote:

Originally Posted by Waldo Pepper

I have tried to access it with an IP I use to see the homepage to no avail.

Have you changed the web UI port per chance? ie - 192.168.1.5:8081?

Waldo Pepper · 21-08-2011, 22:54

Nope. I can still see the UI on port 80 without problem. I have downloaded nmap to probe for open ports and cannot see the drive contents on any open port.

Dai · 21-08-2011, 23:17

Presumably the NAS unit is on a fixed IP. (?)

It might be worth hooking it up directly to the pc and setting the pc to a fixed IP in the same group, just to rule the router out of the equation.

qasdfdsaq · 22-08-2011, 19:08

Quote:

Originally Posted by qasdfdsaq

What is the address?

---------- Post added at 18:28 ---------- Previous post was at 18:27 ----------

And what happens when you type "net use \\address" into a command prompt?

Waldo Pepper · 23-08-2011, 16:04

Everthing on my network is fixed IP. I think this maybe a Win 7 problem.

Dai · 23-08-2011, 16:20

It sounds like a possible firewall issue. I'd still like to know what happens if you try a direct connection with firewall disabled.

-- Always start diagnostics with the minimum kit involved.

Waldo Pepper · 09-09-2011, 19:00

I have tried it with the Win 7 firewall completely disabled but to no avail.

I works fine with XP with its firewall enabled. So it does appear to be Win 7 related.

Workgroup names are identical.

TIA

09-09-2011, 20:36

WP: Did you get my PM from a month ago?

Offer still stands! :-)

ZrByte · 10-09-2011, 00:36

I had a similar problem with a basic NAS drive and win 7. The problem I found was just accessing the root folder. Maybe worth a try goto \\nas\[folder name] instead of \\nas.