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Edinburgh Connection Issues
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Old 16-08-2011, 21:49   #31
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Re: Edinburgh Connection Issues
C:\Users\Administrator>ping webcache.virginmedia.com

Pinging webcache.virginmedia.com [195.188.152.6] with 32 bytes of data:
Reply from 195.188.152.6: bytes=32 time=16ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248

C:\Users\Administrator>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.244.69] with 32 bytes of data:
Reply from 212.58.244.69: bytes=32 time=54ms TTL=51
Request timed out.
Reply from 212.58.244.69: bytes=32 time=51ms TTL=51
Reply from 212.58.244.69: bytes=32 time=49ms TTL=51

Curious. Some sites/destinations are being clearly prioritised.

C:\Users\Administrator>tracert webcache.virginmedia.com

Tracing route to webcache.virginmedia.com [195.188.152.6]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms n1 [10.0.0.254]
2 12 ms 8 ms 9 ms cpc9-sgyl31-2-0-gw.sgyl.cable.virginmedia.com [7
7.99.218.1]
3 5 ms 7 ms 7 ms sgyl-core-1a-ge228.network.virginmedia.net [81.9
7.49.25]
4 9 ms 13 ms 6 ms sgyl-core-2a-ae2-0.network.virginmedia.net [195.
182.178.90]
5 96 ms 40 ms 39 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.
48.77]
6 45 ms 40 ms 42 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
5.159.89]
7 12 ms 15 ms 15 ms know-dcore-1b-tenge100.network.virginmedia.net [
212.43.162.54]
8 14 ms 15 ms 15 ms webcache.virginmedia.com [195.188.152.6]

Trace complete.

C:\Users\Administrator>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms n1 [10.0.0.254]
2 6 ms 8 ms 7 ms cpc9-sgyl31-2-0-gw.sgyl.cable.virginmedia.com [7
7.99.218.1]
3 8 ms 9 ms 8 ms sgyl-core-1a-ge229.network.virginmedia.net [81.9
7.49.29]
4 36 ms 35 ms 34 ms sgyl-core-2a-ae2-0.network.virginmedia.net [195.
182.178.90]
5 42 ms 40 ms 39 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.
48.77]
6 41 ms 39 ms 58 ms manc-bb-1a-ae11-0.network.virginmedia.net [213.1
05.159.85]
7 50 ms 52 ms 60 ms glfd-bb-1b-ae1-0.network.virginmedia.net [213.10
5.175.146]
8 70 ms 48 ms 47 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
9 49 ms * 48 ms tcl5-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
10 22 ms 24 ms 23 ms 212.58.239.249
11 45 ms 48 ms 49 ms 212.58.238.149
12 49 ms 47 ms 48 ms 212.58.239.62
13 48 ms 50 ms 47 ms 212.58.251.44
14 47 ms 48 ms 87 ms bbc-vip111.telhc.bbc.co.uk [212.58.244.66]
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Old 16-08-2011, 22:01   #32
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by weesteev View Post
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.

Very much appreciated
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Old 16-08-2011, 22:02   #33
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by emirb351 View Post
Very much appreciated
I second these thanks!
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Old 16-08-2011, 22:02   #34
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by qasdfdsaq View Post
Apart from OVH suck, what have they got to do with anything?
Virgin Media peer with them on 2 x 10Gps links, have been since July 2009. Does the proxy fix help with actual downloading from outwith the UK?
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Old 16-08-2011, 22:06   #35
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Re: Edinburgh Connection Issues
I'm another victim from EH54.

Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:01:00 2011
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                      Packets               Pings
 Host                                                                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                     0.0%   152    8.8  13.4   6.5 108.3  12.3
 2. livi-geam-1a-ge16.network.virginmedia.net                                                        0.7%   152    8.3  12.7   6.6 103.5  10.6
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                                     0.0%   151   14.6  19.4  13.7 124.2  11.1
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                                       0.0%   151   10.6  11.2   6.8  36.1   5.2
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                                         2.0%   151   74.6  48.9  39.8 115.8  14.7
 6. manc-bb-1b-ae6-0.network.virginmedia.net                                                         2.6%   151   40.8  46.3  39.0 111.1  10.8
 7. know-dcore-1b-tenge100.network.virginmedia.net                                                   0.0%   151   14.7  19.5  13.5 209.6  18.5
 8. webcache.virginmedia.com                                                                         0.0%   151   21.8  17.5  13.9  39.3   4.9
Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:01:40 2011
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                      Packets               Pings
 Host                                                                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                     4.8%    21    7.5   9.7   6.5  36.3   6.4
 2. livi-geam-1a-ge26.network.virginmedia.net                                                        0.0%    21    8.0   9.4   7.0  23.5   3.5
 3. sgyl-core-1b-tenge74.network.virginmedia.net                                                     0.0%    21    8.7  11.3   6.8  38.0   7.5
 4. sgyl-core-2b-ae2-0.network.virginmedia.net                                                       0.0%    21    9.1  10.1   7.0  23.7   4.3
 5. leed-bb-1b-ae5-0.network.virginmedia.net                                                         0.0%    20   29.2  19.2  11.1  85.8  17.2
 6. leed-bb-1a-ae0-0.network.virginmedia.net                                                         5.0%    20   13.3  29.2  11.8 203.6  45.2
 7. nrth-bb-1b-as2-0.network.virginmedia.net                                                         5.0%    20   45.6  63.8  43.3 193.3  44.0
 8. nrth-tmr-2-ae6-0.network.virginmedia.net                                                        10.0%    20   46.0  50.0  44.1  68.8   8.5
 9. tele-ic-1-as0-0.network.virginmedia.net                                                         15.0%    20   48.5  49.3  45.4  67.7   5.6
10. pos6-1.rt0.thdo.bbc.co.uk                                                                        5.0%    20   49.1  58.3  45.4 231.0  41.9
11. 212.58.238.153                                                                                   0.0%    20   45.4  47.4  45.4  49.8   1.4
12. virtual-vip-231.thdo.bbc.co.uk                                                                   5.0%    20   46.2  47.9  45.3  58.3   2.8
I've done a whole lot of trace routes, and I've kinda came to the same conclusion as the above poster.



This is from a reputable game server provider now (11pm).
Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:04:24 2011
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                      Packets               Pings
 Host                                                                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                     0.0%    12    8.7  10.5   7.0  33.3   7.2
 2. livi-geam-1a-ge26.network.virginmedia.net                                                        0.0%    12    9.6  10.9   7.0  21.0   4.6
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                                     0.0%    12   10.6  10.5   7.0  22.7   4.2
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                                       0.0%    12   46.3  47.9  34.4  73.4  12.7
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                                         0.0%    12   41.0  43.7  39.7  65.1   6.8
 6. manc-bb-1a-ae11-0.network.virginmedia.net                                                        0.0%    12   43.0  48.4  40.3 108.0  19.1
 7. glfd-bb-1b-ae1-0.network.virginmedia.net                                                         8.3%    12   46.9  61.3  46.7 192.8  43.7
 8. glfd-tmr-1-ae5-0.network.virginmedia.net                                                         0.0%    12   49.9  49.7  46.6  63.4   4.4
 9. tcl5-ic-1-as0-0.network.virginmedia.net                                                         36.4%    11   50.6  57.0  47.9  87.1  14.2
10. linx1.multiplay.co.uk                                                                            0.0%    11   24.0  22.4  20.8  24.7   1.4
11. www.multiplay.co.uk                                                                              0.0%    11   49.2  49.7  47.8  51.9   1.3
However this morning the pings were more like this:

Code:
                                                    My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                        Tue Aug 16 12:08:09 2011
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                      Packets               Pings
 Host                                                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                     0.0%     6   10.3   8.7   6.9  10.3   1.2
 2. livi-geam-1a-ge26.network.virginmedia.net                                        0.0%     6    7.7   8.8   7.4  10.2   1.1
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                     0.0%     6    8.3   9.6   7.3  11.8   1.9
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                       0.0%     6    8.9   7.7   6.8   8.9   0.8
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                         0.0%     5   14.7  20.0  13.2  31.4   8.3
 6. manc-bb-1a-ae11-0.network.virginmedia.net                                        0.0%     5   15.7  19.6  14.1  38.9  10.9
 7. glfd-bb-1b-ae1-0.network.virginmedia.net                                         0.0%     5   22.7  21.5  20.3  22.7   0.9
 8. glfd-tmr-1-ae5-0.network.virginmedia.net                                         0.0%     5   19.5  22.0  19.5  25.3   2.3
 9. tcl5-ic-1-as0-0.network.virginmedia.net                                          0.0%     5   21.6  22.5  20.6  23.8   1.4
10. linx1.multiplay.co.uk                                                            0.0%     5   22.9  22.5  21.3  24.3   1.2
11. www.multiplay.co.uk                                                              0.0%     5   23.8  22.1  21.0  23.8   1.1
My downloads are also pathetic, but the pings appear to tell a more interesting story. I have an engineer coming out on Thursday. The help desk was uninterested in my trace routes, pretty much talked down to me as if I didn't understand how they worked, and denied there was any issues with my connection until they noticed I was unable to get over 10Mb on their speedtest. I'm on 100Mb because I wanted to avoid STM, but it appears there has been an change of policy, and now my connection is worthless. How long does this problem have to occur before I can use it as a reason to get out of my contract?
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Old 16-08-2011, 23:13   #36
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by phileas View Post
Virgin Media peer with them on 2 x 10Gps links, have been since July 2009. Does the proxy fix help with actual downloading from outwith the UK?
Proxy seems to fix everything, since it's something local that seems to be throttling everything that isn't going to the proxy.

OVH on the other hand, or at least their speedtest servers, are utter rubbish. Their supposed gigabit speedtest host barely hits 120, and it's no better even from an internal OVH server. Namesco, and the other Roubaix speedtest server (Mrcio Oliveira) have no trouble hitting 500mbps+
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Old 17-08-2011, 00:16   #37
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Re: Edinburgh Connection Issues
Seems peak time is over, just ftped on 1 connection from my ovh box at 50meg.
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Old 17-08-2011, 06:12   #38
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by weesteev View Post
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.
Please do ive got 3 slow speeds to do this morining
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Old 17-08-2011, 17:31   #39
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Re: Edinburgh Connection Issues
Quote:
Originally Posted by weesteev View Post
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.
Any word today WeeSteev?
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Old 17-08-2011, 17:33   #40
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Re: Edinburgh Connection Issues
I'm having problems in Falkirk (FK1) area.

here is my thread, I've been updating it with my speeds throughout. something is badly wrong

http://www.cableforum.co.uk/board/12...ease-help.html
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Old 18-08-2011, 14:45   #41
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Re: Edinburgh Connection Issues
As i post just now, i am getting my full 50mb. Give it an hour or so and i will check again!
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Old 18-08-2011, 17:03   #42
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Re: Edinburgh Connection Issues
STM only kicks in at 4pm on a weekday.
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Old 18-08-2011, 17:43   #43
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Re: Edinburgh Connection Issues
Have a friend who's just had a tech out to check if the problem lies with his street and I'll quote what he quoted the tech as saying.

"There is a national problem with bandwidth that needs fixed."
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Old 18-08-2011, 17:45   #44
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Re: Edinburgh Connection Issues
By "national" he means restricted to a single headend.
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Old 18-08-2011, 19:38   #45
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Re: Edinburgh Connection Issues
JB66

is this main reason we are having issues in Falkirk?

I'm record chronic slow speeds, not even 1meg
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