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Got my £50 refund email today - anyone else?
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Old 18-07-2011, 04:09   #91
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Re: Got my £50 refund email today - anyone else?

what 50 pound refund?
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Old 18-07-2011, 10:57   #92
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Re: Got my £50 refund email today - anyone else?

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Originally Posted by wwe View Post
what 50 pound refund?
http://www.cableforum.co.uk/board/35272011-post68.html
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Old 18-07-2011, 18:57   #93
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Re: Got my £50 refund email today - anyone else?

Got my bill today and was disappointed not to seee the refund - I then checked my email, the refund is within the next 2 months. Here's waiting till next time..
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Old 18-07-2011, 19:22   #94
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Re: Got my £50 refund email today - anyone else?

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Originally Posted by BenMcr View Post
so its just the people on the tivo box then?
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Old 18-07-2011, 19:25   #95
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Re: Got my £50 refund email today - anyone else?

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Originally Posted by wwe View Post
so its just the people on the tivo box then?
Correct as they originally paid the "exclusive" existing customer price only, to see it plumett like a stone once released to the general public.
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Old 20-07-2011, 22:54   #96
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Re: Got my £50 refund email today - anyone else?

I had 50 pounds credit applied to my account today, but I had 2 1tb tivos installed on the same day.

Will the other 50 pounds follow automatically or do I need to ring VM?
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Old 20-07-2011, 23:14   #97
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Re: Got my £50 refund email today - anyone else?

I would have expect it to be applied at the same time - I would phone and double check
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Old 20-07-2011, 23:56   #98
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Re: Got my £50 refund email today - anyone else?

Quote:
Originally Posted by BenMcr View Post
I would have expect it to be applied at the same time - I would phone and double check
Thanks Ben, I'll ring tomorrow. I just hope I get someone who knows what they're talking about and knows that I'm entitled to a refund on both tivos.
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Old 20-07-2011, 23:57   #99
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Re: Got my £50 refund email today - anyone else?

Post back and let us know
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Old 21-07-2011, 01:51   #100
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Re: Got my £50 refund email today - anyone else?

Quote:
Originally Posted by passingbat View Post
Thanks Ben, I'll ring tomorrow. I just hope I get someone who knows what they're talking about and knows that I'm entitled to a refund on both tivos.
will be watching with interest as I just checked and only one applied to mine. It may be that the credits are being applied separately. I know when I called she looked into my account and said she could see credits pending for both.
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Old 21-07-2011, 09:45   #101
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Re: Got my £50 refund email today - anyone else?

My £50 credit has been applied to my account to-day. Thank you VM
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Old 21-07-2011, 11:09   #102
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Tivo Refunds Start

£50 refund hit my account this morning, sounds like a few other people have had it as well



Phil
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Old 21-07-2011, 11:20   #103
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Re: Tivo Refunds Start

Yeah, mines been put on to my account today

Basically just short of a free month from VM next month
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Old 21-07-2011, 13:38   #104
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Re: Tivo Refunds Start

Yup, just checked, got mine as well. Just in time for next months holiday......what should I spend it on? Glug Glug!!
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Old 21-07-2011, 14:10   #105
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Re: Got my £50 refund email today - anyone else?

Quote:
Originally Posted by BenMcr View Post
Post back and let us know
Spoke to them today, and after a time for them to check that I do have 2 tivos, they sid they would refund the other 50 pounds. They did say it should be today, so I'll keep an eye on My Virgin Media.
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