TiVo Got my Â£50 refund email today - anyone else? - Page 4

NuclearWinter · 08-07-2011, 14:30

Still no email.

MarkyUK · 08-07-2011, 16:08

Yep still nothing on my end

denphone · 08-07-2011, 16:13

Or here either.

hedgie · 08-07-2011, 17:36

All sorted for me, well done VM, I was on verge of phoning and it happened

Although they did promise the the early adopters and existing customers would get a special deal so it does only seem fair, well done all the same though !!

jonandmarkuk · 08-07-2011, 18:19

I know it's supposed to be coming, but have to admit if I've not had a e-mail next week I maybe chasing it up to ensure I'm not missed out.
If it's being refunded in order of when people got the boxes I would have thought having one in Feb would mean I would be in the first batch of e-mails.

People who have had the refund e-mail, when did you actually get Tivo?

---------- Post added at 17:19 ---------- Previous post was at 17:19 ----------

I know it's supposed to be coming, but have to admit if I've not had a e-mail next week I maybe chasing it up to ensure I'm not missed out.
If it's being refunded in order of when people got the boxes I would have thought having one in Feb would mean I would be in the first batch of e-mails.

People who have had the refund e-mail, when did you actually get Tivo?

denphone · 08-07-2011, 18:31

No refund email at the moment here and l got mine on the 20th of April.

kop32 · 08-07-2011, 20:09

I got an email today even though I returned my TiVo after 10 days,when I rang and explained the situation the CS Rep appeared quite embarrassed asking me to "please disregard the email then"

BenJSmyth · 09-07-2011, 19:20

For any of those who purchased two 1TB TiVo boxes at Â£149, I have just had a response to my email from VM regarding the refund amount.

They have confirmed that I shall be receiving Â£100 credit on my account within the next two months, Â£50 for each box. I thought that is what they would do but didn't want to count on it until I had confirmation, which I now do by the way of an email.

Thanks VM

denphone · 09-07-2011, 19:23

l am still waiting for my refund but l have complete confidence that it will arrive.

passingbat · 09-07-2011, 19:34

Quote:

Originally Posted by BenJSmyth

For any of those who purchased two 1TB TiVo boxes at Â£149, I have just had a response to my email from VM regarding the refund amount.

They have confirmed that I shall be receiving Â£100 credit on my account within the next two months, Â£50 for each box. I thought that is what they would do but didn't want to count on it until I had confirmation, which I now do by the way of an email.

Thanks VM

Thanks for checking that.

BenJSmyth · 09-07-2011, 20:04

Quote:

Originally Posted by passingbat

Thanks for checking that.

No worries mate. Hopefully they are consistent!

09-07-2011, 21:20

Quote:

Originally Posted by kenoliver

Yes got the email,

And the refund hit my account yesterday,

So a real thumbs up for VM on this one from me

Haven't had my refund yet but they said 1-2 months

denphone · 09-07-2011, 21:26

Quote:

Originally Posted by JethroUK

Haven't had my refund yet but they said 1-2 months

Have they sent you a email yet.

09-07-2011, 22:39

Quote:

Originally Posted by JethroUK

Haven't had my refund yet but they said 1-2 months

I would have thought, it would all be done by the month end,

warrenb · 11-07-2011, 11:45

Still no email here.