Superhub Superhub Firmware Beta Test - Page 32

Stephen · 05-07-2011, 07:48

Quote:

Originally Posted by Helix

Well thats another deadline they have missed, wonder how long they will take to tell us about the next delay.

Just wait for it. It will come when it is ready.

qasdfdsaq · 05-07-2011, 08:13

Duke Nukem Forever?

Helix · 05-07-2011, 09:07

Quote:

Originally Posted by Stephen

Just wait for it. It will come when it is ready.

It should have been ready before releasing the Superhub, I know I will get a response from you saying your Superhub is fine but mine isn't and I want them to fix it. I understand that things get delayed what annoys me though is that VM don't bother to update their customers about these delays or if they do it is weeks after they have missed a previous deadline they set. Its not exactly difficult for them to keep posting updates to say sorry we are having an issue and its going to be another week or whatever.

I just want to be able to stream my music across the house without it stuttering which I could quite happily do before the Superhub came along.

KenK · 05-07-2011, 20:49

Quote:

Originally Posted by Stephen

Just wait for it. It will come when it is ready.

Ah, I knew someone would post it's "Coming Soon".

Psychotext · 05-07-2011, 21:09

Seems like this might be the right place to ask rather than starting a new thread. I've been interested in upgrading to 100mb for some time now but I have a reasonably complex network and some of the talk on the superhub has been putting me off quite a bit.

Have a DIR-655 linked to a 6 port gigabit Ethernet switch at the moment (which in turn links to various PCs, TV, consoles, a printer). The DIR-655 is set-up to use wireless N which in is being connected to by a DD-WRT flashed linksys router in bridge mode (which enables some other Ethernet connected items in a different part of the house).

The DIR-655 has some static IPs set up for my LAN, I am using dynamic dns, some limited port forwarding and VPN functionality.

...is any of this going to be a problem? I've read around but I can't seem to find details on the specific failings of the superhub that are causing people grief. Is it possible to dumb down the superhub and leave the rest of my network pretty much intact?

General Maximus · 06-07-2011, 05:44

dude, all of that is going to be a problem for the superhub, the thing will explode just trying to thinking about it

kwikbreaks · 06-07-2011, 07:15

Even without modem mode you can still run your DIR655 in the hub DMZ but you'll need to change the base IP range of the hub if you are using the default 192.168.0 range on your 655.

I posted some brief details on the steps needed yesterday and a search should throw up some more detailed instructions but it sounds like you probably already have a good insight in basic router setup so maybe that's all the info you need.

One thing that may screwup running that way is the VPN but the rest should be OK. I ran a similar setup with a WNR2000v2 until I blagged a VMNG300 and bought a 655 myself.

It looks like the r28 firmware trial may actually be close as they've now closed the signups for trialists. Mind you that might just be VM realising they need to do something and opening then closing trialist registrations was something so they did it.

I'd be inclined to wait a little longer til true modem mode is supported - that way it should be a trivial swapout.

jem · 06-07-2011, 07:21

Quote:

Originally Posted by Psychotext

Seems like this might be the right place to ask rather than starting a new thread. I've been interested in upgrading to 100mb for some time now but I have a reasonably complex network and some of the talk on the superhub has been putting me off quite a bit.

Have a DIR-655 linked to a 6 port gigabit Ethernet switch at the moment (which in turn links to various PCs, TV, consoles, a printer). The DIR-655 is set-up to use wireless N which in is being connected to by a DD-WRT flashed linksys router in bridge mode (which enables some other Ethernet connected items in a different part of the house).

The DIR-655 has some static IPs set up for my LAN, I am using dynamic dns, some limited port forwarding and VPN functionality.

...is any of this going to be a problem? I've read around but I can't seem to find details on the specific failings of the superhub that are causing people grief. Is it possible to dumb down the superhub and leave the rest of my network pretty much intact?

Dynamic DNS - no, at least I haven't found any means of doing it
Port forwarding - yes
VPN passthrough only, you can't terminate VPN connections on the Superhub

It has four ethernet ports, if you need more then you can simply connect your existing switch to one of them.

The wireless range is a bit suspect (at least according to some users), I don't see why you shouldn't be able to use your existing Linksys as a wireless extender though.

As far as dumbing down is concerned, what you really want is to use the SuperHub in bridge mode so that it just acts as a modem (albeit a rather large and awkward to position modem). Unfortunately that functionality isn't there yet (supposed to be available in a firmware update). What you can do (and what I and many other users have done) is to switch off as many features of the SuperHub as you can (wireless etc.) and set it up so that your DIR-655's WAN port is connected to one of the SuperHub's LAN ports and the SuperHub configured so that the DIR-655 is in the SuperHub's DMZ. Depending on your LAN's IP settings you may need to do a bit of reconfiguring of the DIR-655.

The idea is that all inbound traffic hits the SuperHub which simply forwards it all to the DMZ device, i.e your 655 which then does all the routing functions. Naturally you are double-natting but it does all seem to work ok. There is a nice set of instructions for doing this somewhere, and it's quite easy to do.

Good luck

Psychotext · 06-07-2011, 10:56

Thanks for the info. Sounds like it's possibly to get it all working as I'd like, but I'm probably not going to have a lot of fun doing it.

Phil-ntl · 06-07-2011, 11:05

Quote:

Originally Posted by KenK

Ah, I knew someone would post it's "Coming Soon".

Well, it is "coming Soon"

As for how soon? well thats another matter lol

Seriously though, there is movement behind the scenes with the firmware versions. I cant say any more than that but I can confirm that things are progressing.

Agreed that an official status update would be useful though.

Phi

KenK · 06-07-2011, 20:37

Quote:

Originally Posted by Phil-ntl

Well, it is "coming Soon"

As for how soon? well thats another matter lol

Seriously though, there is movement behind the scenes with the firmware versions. I cant say any more than that but I can confirm that things are progressing.

Agreed that an official status update would be useful though.

Phi

Seriously, Virgin Media have inherited a very bad habit from ntl: and CableTel before them - that of treating their customers like mushrooms [supply your own punchline]. It's nothing to lol about.

Bridge mode - now aka modem mode - was identified as a requirement as soon as "superhub" was imposed, and was supposed to be available in May. It's now July. An official status update is the very least that they should be offering.

Helix · 06-07-2011, 20:44

I tried to get the Twitter team to comment saying we are getting ignored on the Beta test forums. They just apologised for forum team ignoring us and said they had no information. Didn't say they would ask the forum team to update us.

They didn't respond when I said it was becoming a joke and the beta was originally scheduled for May and its now July.

I was close to ordering Tivo but I don't want to get stuck in an 18 month contract whilst this Superhub issue continues, unless it gets fixed soon. As soon as BT Infinity launches here I am moving to BT and Sky.

vmfriend · 06-07-2011, 21:23

Quote:

Originally Posted by zekeisaszekedoes

Correct; at the behest of VM, a modified version of one of their regular products with problematic custom firmware. IMO that counts as a VM proprietary device, since it wouldn't have been made without their input.

I'm assuming you have intimate knowledge regarding the relationship between Netgear and Virgin and who or whom made what decisions ?

In reality no-one on here knows and even if they did they would not be able to say.

kwikbreaks · 07-07-2011, 07:17

Well it's a Netgear device and it runs firmware with VM logos. I doubt that Netgear produced it on the off chance that VM might buy it so therefore it seems pretty clear that it is a VM specified device manufactured by Netgear. What more is there to know about it???

As an aside the freebie router I got with my 20Mbps was a Netgear WNR2000v2 and the Superhub GUI looks a lot like a cut down version of that very basic router so it looks to me like a customised Netgear firmware rather than something developed from the ground up. It's obvious that the customisation involved a lot more cutting out of functionality than adding anything. VM want a dumbed down device because it's easier to support.

Stephen · 07-07-2011, 07:24

Quote:

Originally Posted by Helix

I tried to get the Twitter team to comment saying we are getting ignored on the Beta test forums. They just apologised for forum team ignoring us and said they had no information. Didn't say they would ask the forum team to update us.

They didn't respond when I said it was becoming a joke and the beta was originally scheduled for May and its now July.

I was close to ordering Tivo but I don't want to get stuck in an 18 month contract whilst this Superhub issue continues, unless it gets fixed soon. As soon as BT Infinity launches here I am moving to BT and Sky.

Dates change and can be held up for a number of reasons. Just because they mentioned an expected date doesn't mean they can't delay the software release if they feel it's not ready to be publicly tested.

However of you go to BT and Sky lol.