Superhub Superhub Firmware Beta Test - Page 31

BenMcr · 30-06-2011, 08:19

The launch of 100Mbit and the SuperHub onto 50Mbit happened at the same time in December

All new products are trialled before launch, the SuperHub was no different

Mick Fisher · 30-06-2011, 11:51

Quote:

Originally Posted by BenMcr

The launch of 100Mbit and the SuperHub onto 50Mbit happened at the same time in December

All new products are trialled before launch, the SuperHub was no different

In the case of the superhub surely you mean LUNCH.

imranm · 30-06-2011, 16:01

Quote:

Originally Posted by Mick Fisher

In the case of the superhub surely you mean LUNCH.

Now I got to say you executed that pretty darn well

30-06-2011, 21:43

Quote:

Originally Posted by Mick Fisher

In the case of the superhub surely you mean LUNCH.

That probably explains the farce that has become of the firmware updates or should I say lack of

General Maximus · 01-07-2011, 06:21

Tbh I dont understand how VM can expect anyone to take them seriously anymore when they have made such a massive cockup. If a manufacturer did this such as D-link and you had purchased the hub, they would have either recalled all the products, discontinued them or risk the company going down the pan. How can you expect somebody to buy a product (yes I l know it is free) and then download updates for months on end to get it half work properly? BT must be laughing their asses off.

_wtf_ · 01-07-2011, 06:34

Quote:

Originally Posted by General Maximus

BT must be laughing their asses off.

I doubt they are. The BT HomeHub 3.0 has problems too. Maybe not as bad but port forwarding is a known problem on that hub and similarly the fix is not very forthcoming.

Pantsu-san · 01-07-2011, 07:19

Quote:

Originally Posted by BenMcr

The launch of 100Mbit and the SuperHub onto 50Mbit happened at the same time in December

All new products are trialled before launch, the SuperHub was no different

Thanks for the confirmation.

Horace · 02-07-2011, 18:32

Anyone noticed how many views this thread has? 28000 right now, I don't know how much VM saved by bodging this but it can't be worth it considering the amount of customer dissatisfaction, mine was crashing every three days and after years of trouble-free Tomato+Linksys+SACM usage it was quite difficult to take, if it wasn't possible to link the hub to my router again and disable pretty much everything but the modem I'd have been forced to jump to BT just to have some kind of stability. Whoever was responsible for this deployment should be sacked.

General Maximus · 02-07-2011, 18:41

Quote:

Originally Posted by Horace

Whoever was responsible for this deployment should be sacked.

Completely agree dude, I don't know how they are managing to keep their chin up atm and put a positive spin on things everytime they botch a firmware release

Helix · 02-07-2011, 18:44

Unless this gets rolled out on Monday, they will have technically missed yet another deadline. How many are we up to now? Must be at least 4.

This better be something special after all the delays.

zekeisaszekedoes · 04-07-2011, 11:51

Quote:

Originally Posted by _wtf_

I doubt they are. The BT HomeHub 3.0 has problems too. Maybe not as bad but port forwarding is a known problem on that hub and similarly the fix is not very forthcoming.

Perhaps UK ISPs in general need to suck it up and stop making crappy proprietary devices then. They need to remember they're in the business of leasing lines and providing a service and that it is not their job to be interfering with modem and router production, something they really don't know that much about. Leave it to the professionals!

At this point I consider the superhub a complete loss, an abject failure. Even if it is somehow completely turned around (highly unlikely) it's too little, too late.

vmfriend · 04-07-2011, 18:32

I thought Netgear manufactured the Superhub ?

Ignitionnet · 04-07-2011, 20:15

Correct, it's a mildly modified Netgear CG3100D.

Helix · 04-07-2011, 20:24

Well thats another deadline they have missed, wonder how long they will take to tell us about the next delay.

zekeisaszekedoes · 04-07-2011, 22:22

Quote:

Originally Posted by vmfriend

I thought Netgear manufactured the Superhub ?

Correct; at the behest of VM, a modified version of one of their regular products with problematic custom firmware. IMO that counts as a VM proprietary device, since it wouldn't have been made without their input.