50M Virgin blocking certain sites? - Page 3

pip08456 · 03-06-2011, 19:17

Conspiracy theory!

darkdesign · 03-06-2011, 19:32

Hi Skie

This is just what has been happening in my post: Serious Virgin Cable Routing Issues that I posted a couple of days back. Just getting totally blank screens and thats it. Still virgin are still saying it's an issue with individual sites

Chrysalis · 03-06-2011, 19:53

Quote:

Originally Posted by pip08456

Conspiracy theory!

well its logical pip.

a normal routing issue stops all connectivity or perhaps slows down speeds.

this seems to be tcp packets getting corrupted.

As he said sometimes sites partially load, and the upload test on speedtest.net also sometimes starts but then gets cut off. In all cases udp and icmp are fine.

If it is inspection gone wonky I would also hazard a guess VM may be waiting for 3rd party support from their supplier hence the long length to fix.

Skie · 03-06-2011, 20:40

And its not like I'm just seeing one page cut off as if it was just me timing it badly. I can middle-click a bunch of links over a few minute period, see the titles of the pages appear in the tabs then go to the tabs and see nothing but white. On certain sites that are regularly being affected. Obviously something is getting through but then being cut off.

pip08456 · 03-06-2011, 20:45

It has to be a VM problem as I am on BT and when I clicked n a VM link on this forum it took ages to load compared to any other link.

This leads me to beleive it is a VM routing problem rather than a DNS problem, unless of course you have another reason.

Chrysalis · 03-06-2011, 20:49

post here.

http://community.virginmedia.com/t5/...es/td-p/531651

pop80_uk · 03-06-2011, 20:57

This is nothing silly like Virgin carrying out some sort of monitoring software testing or blocking or something like that?

Ive called them twice and formally registered a complaint as the service is currently not fit for purpose.

pip08456 · 03-06-2011, 21:00

Quote:

Originally Posted by Chrysalis

post here.

http://community.virginmedia.com/t5/...es/td-p/531651

That link takes ages to load compared to replying to you post!

pop80_uk · 03-06-2011, 21:01

Quote:

Originally Posted by Chrysalis

post here.

http://community.virginmedia.com/t5/...es/td-p/531651

Could someone post on here for me that
Photobucket and Mountune do not work

Thanks

Chrysalis · 03-06-2011, 21:04

do the traceroutes then I will post on your behalf.

pop80_uk · 03-06-2011, 21:08

Quote:

Originally Posted by Chrysalis

do the traceroutes then I will post on your behalf.

Thank you, how do I do a traceroute please?

Chrysalis · 03-06-2011, 21:16

open a command prompt

then type tracert <website address> eg. tracert cableforum.com

Peter_ · 03-06-2011, 21:29

Quote:

Originally Posted by pop80_uk

Thank you, how do I do a traceroute please?

The simple way is to click this link and choose tracert from the dropdown and put website in the dialogue box and click submit query.

http://tools.virginmedia.com/

pop80_uk · 03-06-2011, 21:30

Thank you

tracert www.photobucket.com

Tracing route to photobucket.com [209.17.70.11]
over a maximum of 30 hops:

1 9 ms 9 ms 10 ms cpc8-staf7-2-0-gw.3-1.cable.virginmedia.com [82.
30.154.1]
2 9 ms 10 ms 23 ms brhm-core-1a-ge-300-1858.network.virginmedia.net
[62.255.32.181]
3 13 ms 11 ms 11 ms brhm-bb-1a-ae1-0.network.virginmedia.net [213.10
5.103.97]
4 23 ms 17 ms 12 ms manc-bb-1b-ae5-0.network.virginmedia.net [213.10
5.174.186]
5 12 ms 16 ms 20 ms manc-bb-1a-ae0-0.network.virginmedia.net [62.253
.187.177]
6 12 ms 12 ms 11 ms 212.187.136.125
7 19 ms 17 ms 15 ms ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
8 22 ms 19 ms 20 ms vlan101.ebr2.London1.Level3.net [4.69.143.86]
9 87 ms 89 ms 89 ms ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]

10 85 ms 87 ms 90 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
11 87 ms 85 ms 87 ms ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]

12 2063 ms 109 ms 106 ms 4.69.132.65
13 105 ms 107 ms 106 ms ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
14 131 ms 132 ms 131 ms ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
15 130 ms 131 ms 132 ms ae-21-52.car1.Denver1.Level3.net [4.69.147.99]
16 141 ms 143 ms 143 ms PHOTOBUCKET.car1.Denver1.Level3.net [4.53.1.42]

17 * * * Request timed out.
18 134 ms 136 ms 133 ms 209.17.70.11

Trace complete.

C:\>tracert www.mountune.co.uk

Tracing route to www.mountune.co.uk [217.206.222.32]
over a maximum of 30 hops:

1 17 ms 11 ms 11 ms cpc8-staf7-2-0-gw.3-1.cable.virginmedia.com [82.
30.154.1]
2 10 ms 11 ms 11 ms brhm-core-1a-ge-300-1857.network.virginmedia.net
[62.255.32.177]
3 9 ms 11 ms 13 ms brhm-bb-1a-ae1-0.network.virginmedia.net [213.10
5.103.97]
4 7 ms 11 ms 12 ms brhm-bb-1b-ae0-0.network.virginmedia.net [62.253
.185.154]
5 13 ms 14 ms 15 ms nrth-bb-1a-as4-0.network.virginmedia.net [62.253
.185.105]
6 13 ms 15 ms 16 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
7 27 ms 31 ms 36 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
8 * 37 ms 30 ms te0-0-0-5.er10.ixfra.de.easynet.net [80.81.192.1
4]
9 41 ms 36 ms 33 ms te0-2-0-0.gr10.telon.uk.easynet.net [87.86.77.13
8]
10 34 ms 35 ms 36 ms te2-0-0-111.er101.telon.uk.easynet.net [87.86.69
.129]
11 * * * Request timed out.
12 32 ms 31 ms 32 ms ip-87-86-75-82.easynet.co.uk [87.86.75.82]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

pip08456 · 03-06-2011, 21:39

Your timed out to mountune just means the routers are not accepting or repesponding to a ping. It happens to me on my BT connection.