Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Possible Bug in VMNG300 firmware?

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Possible Bug in VMNG300 firmware?
Reply
 
Thread Tools
Old 18-05-2011, 18:48   #31
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

well thanks for hijacking my thread!

any ideas why the VMNG doesnt see channel 5?

---------- Post added at 19:48 ---------- Previous post was at 19:42 ----------

also, have you any idea why my power supply is making a high pitched squealing noise?
craigj2k12 is offline   Reply With Quote
Advertisement
Old 18-05-2011, 18:49   #32
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Possible Bug in VMNG300 firmware?

Haven't a clue, if it's not a problem why does it matter?

If it really bothers you go back to the plooperhub!
pip08456 is offline   Reply With Quote
Old 18-05-2011, 18:51   #33
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by pip08456 View Post
Haven't a clue, if it's not a problem why does it matter?
Its not a problem, but channel 5 was visibly less utilised, I put the dud back in yesterday and it went to channel 6 as well, but it did in the past, only after about 4 or 5 reboots it went to channel 5, but i cant get the modem onto channel 5 for the life of me
craigj2k12 is offline   Reply With Quote
Old 18-05-2011, 18:55   #34
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Posts: 12,048
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by craigj2k11 View Post
Its not a problem, but channel 5 was visibly less utilised, I put the dud back in yesterday and it went to channel 6 as well, but it did in the past, only after about 4 or 5 reboots it went to channel 5, but i cant get the modem onto channel 5 for the life of me
to be honest plugging in the superhub once with it connecting to same channel as modem has got you no evidence the channel is still available. You need to manage to get the superhub back on this missing channel or just have to forget it

In my situation I think channel 8 is either gone or unavailable as even the superhub always gets channel 7 now. Luckily for me channel 8 was the higher utilised one so am not that bothered its gone. Personally I think it got merged as channel 7's utilisation has gone up somewhat since it happened but not as high as channel 8 was.
Chrysalis is offline   Reply With Quote
Old 18-05-2011, 18:56   #35
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Possible Bug in VMNG300 firmware?

Does the channel you connect to with the modem appear over utilised? If not the modem is doing it's job and putting you on the best available channel.

AFAIK you have never been able to force a channel change with the modem.
pip08456 is offline   Reply With Quote
Old 18-05-2011, 19:18   #36
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by pip08456 View Post
Does the channel you connect to with the modem appear over utilised? If not the modem is doing it's job and putting you on the best available channel.

AFAIK you have never been able to force a channel change with the modem.
the channel i am connected to now (6) isnt over utilised, but is clearly higher utilised than 5 was. I havnt really got the time to be swapping modems about, but I would like the VMNG to connect to 5, as that would be an awesome connection. channel 5 was good enough on the superhub, but when that rebooted magically it sometimes put me onto 6

iv got some time to waste at the weekend, so I will have a play with my toys

does anyone have a clue about the squealing power supply?
craigj2k12 is offline   Reply With Quote
Old 18-05-2011, 20:13   #37
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by craigj2k11 View Post
the channel i am connected to now (6) isnt over utilised, but is clearly higher utilised than 5 was. I havnt really got the time to be swapping modems about, but I would like the VMNG to connect to 5, as that would be an awesome connection. channel 5 was good enough on the superhub, but when that rebooted magically it sometimes put me onto 6

iv got some time to waste at the weekend, so I will have a play with my toys

does anyone have a clue about the squealing power supply?
Get a replacement power adapter, keep trying until you get one that doesn't squeal. As they don't send them out serarately you will end up with a large POS supply!
pip08456 is offline   Reply With Quote
Old 18-05-2011, 20:21   #38
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by pip08456 View Post
Get a replacement power adapter, keep trying until you get one that doesn't squeal. As they don't send them out serarately you will end up with a large POS supply!
the one I received with the VMNG300 was a netgear one identical to the superhub power supply, so iv swapped it over for the one that came with the superhub, so all is working and no squealing!

i now have all the good kit together and all the crap stuff together
craigj2k12 is offline   Reply With Quote
Old 18-05-2011, 20:43   #39
zekeisaszekedoes
Permanently Banned
 
Join Date: Jan 2011
Location: Hampshire, UK
Age: 42
Services: 30Mb Broadband (XL), 2TB TiVo (M+), Samsung Galaxy Ace (M), POTS Landline (M).
Posts: 823
zekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond reputezekeisaszekedoes has a reputation beyond repute
Re: Possible Bug in VMNG300 firmware?

I have a few PSUs that make high-pitched squeals, I always figured it was a result of poor quality components used in the stepdown process, a theory added to by the fact the noisest ones also tend to run the hottest.
zekeisaszekedoes is offline   Reply With Quote
Old 31-05-2011, 15:14   #40
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Posts: 12,048
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: Possible Bug in VMNG300 firmware?

craig I Was checking the old LE3 thread for something and found my old channel 7 frequency, it does seem although the modem reports channel 7 I am actually on the old channel 8.

Here is my old channel 7 frequency.

http://www.cableforum.co.uk/board/35176947-post369.html

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 7 10240 Kbits/sec 44000000 Hz 43.9 dBmV

I am now on and have been since docsis2 45800000 Hz

I would have expected if merged for the start to still be 44000000 Hz.

Given my upstream is now looking more shaky utilisation wise I am also curious if I can get back on another channel somehow.
Chrysalis is offline   Reply With Quote
Old 31-05-2011, 17:04   #41
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Exactly my problem. I tried for about 1hour 15mins to get my beloved channel 5 back, but nothing, i was even doing the trick with pulling the wire out, then putting it back in when the modem disconnected. However as I I posted on here a few weeks ago around the time of the royal wedding there was an upstream issue which required work on the network and things havnt been the same since. The channels have the same number and frequency on both the superhub and VMNG300, so it definitely the same channel, and if the superhub could see number 5 then why cant the modem?
craigj2k12 is offline   Reply With Quote
Old 31-05-2011, 17:08   #42
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Possible Bug in VMNG300 firmware?

Igni has answered that for you previously. If the frequency is the same then it is the difference between CPE's Some start the channel count at 0, some at 1.
pip08456 is offline   Reply With Quote
Old 31-05-2011, 17:10   #43
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by pip08456 View Post
Igni has answered that for you previously. If the frequency is the same then it is the difference between CPE's Some start the channel count at 0, some at 1.
whoops

read again, the channel number and frequency matches on both the superhub and VMNG300 i.e. they are the same, so whatever number they start from, they both start from the same one
craigj2k12 is offline   Reply With Quote
Old 31-05-2011, 17:21   #44
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Posts: 12,048
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: Possible Bug in VMNG300 firmware?

tonight or tommorow I will be disconnecting the cable a few times to see if the vmng300 finds its way to another upstream channel
Chrysalis is offline   Reply With Quote
Old 31-05-2011, 17:25   #45
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Possible Bug in VMNG300 firmware?

Quote:
Originally Posted by Chrysalis View Post
tonight or tommorow I will be disconnecting the cable a few times to see if the vmng300 finds its way to another upstream channel
i might have to try the superhub just to see if channel 5 is actually available any more, but the modem wouldnt connect to anything else
craigj2k12 is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 23:52.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum