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Old 28-05-2011, 16:09   #16
ScottSilver
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Re: Just joined Virgin Media

Thanks for all the replies. I didn't want to start a war though .

If someone with the Superhub on 100meg could show me what they get wirelessly over N that would be fantastic. Thanks.
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Old 28-05-2011, 16:26   #17
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Re: Just joined Virgin Media

Quote:
Originally Posted by ScottSilver View Post
Thanks for all the replies. I didn't want to start a war though .

If someone with the Superhub on 100meg could show me what they get wirelessly over N that would be fantastic. Thanks.
No war started so don't worry.
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Old 28-05-2011, 21:02   #18
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Re: Just joined Virgin Media

Quote:
Originally Posted by darkm View Post
People that do have issues are looking support, the complaints come when they receive no support..And comments like yours is of no help as you are just fuelling the same stuff that has went on instead of supporting users who do have problems and those that dont..

Same old story
I gave my honest opinion if you dislike it then do not quote me or comment on what I post, remember this is a public forum.
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Old 28-05-2011, 21:11   #19
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Re: Just joined Virgin Media

Quote:
Originally Posted by ScottSilver View Post
Thanks for all the replies. I didn't want to start a war though .

If someone with the Superhub on 100meg could show me what they get wirelessly over N that would be fantastic. Thanks.
You haven't mate,

Quote:
Originally Posted by pip08456 View Post
No war started so don't worry.

You put your point across well, I have nothing to come back to you with.

I can't personally take on your faults or complaints, nor can I tell you why VM don't post officially here, I don't know.

I'm not going to try and defend VM, I will only point out facts mixed in with my opinion.

Maybe someone from much higher up the management chain than me will read this and post ? ..
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Old 28-05-2011, 21:19   #20
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Re: Just joined Virgin Media

Quote:
Originally Posted by Nopanic View Post

I can't personally take on your faults or complaints, nor can I tell you why VM don't post officially here, I don't know.
I expect the answer is quite simple this forum is neither owned or run by Virginmedia hence the is no official presence on here, if people want an official presence then the place to go is the Virginmedia Community Forum.

Any recognised staff member on here can only offer support within the official criteria as set by Virginmedia with regards posting in the public domain.
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Old 28-05-2011, 21:24   #21
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Re: Just joined Virgin Media

Quote:
Originally Posted by Masque View Post
I expect the answer is quite simple this forum is neither owned or run by Virginmedia hence the is no official presence on here, if people want an official presence then the place to go is the Virginmedia Community Forum.

Any recognised staff member on here can only offer support within the official criteria as set by Virginmedia with regards posting in the public domain.
True, but as with the likes of Dan, it would be good to have some moves and shakers posting on here.
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Old 28-05-2011, 21:38   #22
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Re: Just joined Virgin Media

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Originally Posted by Nopanic View Post
True, but as with the likes of Dan, it would be good to have some moves and shakers posting on here.
We also have weesteev.
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Old 28-05-2011, 21:40   #23
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Re: Just joined Virgin Media

Quote:
Originally Posted by Masque View Post
We also have weesteev.
who's he ?

Just checked "Virgin Media New Build Coordinator"

He's not higher than me lol ..

edit:

We want directors and CEO's posting
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Old 28-05-2011, 21:44   #24
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Re: Just joined Virgin Media

Yawn.
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My advice is at your risk.
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Old 29-05-2011, 09:12   #25
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Re: Just joined Virgin Media

Quote:
Originally Posted by Masque View Post
Any recognised staff member on here can only offer support within the official criteria as set by Virginmedia with regards posting in the public domain.
Ah, so the these views are my own rubbish you all have in your sigs really is BS. Thanks for finally admitting it
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Old 29-05-2011, 14:27   #26
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Re: Just joined Virgin Media

Quote:
Originally Posted by _wtf_ View Post
Ah, so the these views are my own rubbish you all have in your sigs really is BS. Thanks for finally admitting it
Well no, Virgin Media as our employer has restrictions on what we are allowed to talk about, when it comes to the company and/or products.

Mas is just pointing this out ..
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Old 29-05-2011, 14:51   #27
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Re: Just joined Virgin Media

Quote:
Originally Posted by Nopanic View Post
Well no, Virgin Media as our employer has restrictions on what we are allowed to talk about, when it comes to the company and/or products.

Mas is just pointing this out ..
And I'm just pointing out, therefore, you cannot post your own views. So to put in your sig that any views posted are your own is BS.
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Old 29-05-2011, 15:04   #28
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Re: Just joined Virgin Media

Quote:
Originally Posted by _wtf_ View Post
And I'm just pointing out, therefore, you cannot post your own views. So to put in your sig that any views posted are your own is BS.
You're wrong though .. we can post our own views.

We can't post company sensitive information .. which isn't our opinion, its fact.
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Old 29-05-2011, 15:29   #29
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Re: Just joined Virgin Media

Quote:
Originally Posted by Nopanic View Post
who's he ?

Just checked "Virgin Media New Build Coordinator"

He's not higher than me lol ..

edit:

We want directors and CEO's posting
when customers call for the ceo's head over at plusnet we use to allways get are own way in the end,

ask the boss http://community.plus.net/forum/inde...c,75545.0.html
last post was awhile ago now but am sure if troubled waters hit again he would speak out when called for http://community.plus.net/forum/inde...1;sa=showPosts
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Old 29-05-2011, 15:54   #30
Nopanic
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Re: Just joined Virgin Media

I don't think any VM customers are that annoyed ?

From what I can see on the whole we're doing a very good job ..
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