[Update] ALL 20>30Mb upgrade discussion - Page 143

Peter_ · 11-05-2011, 00:25

Quote:

Originally Posted by pip08456

What you have said more than once is they are like these.

Which is different to what your are saying now.

Same difference and it will kind of be amusing as the people with the VMNG300 expound its virtues and advise that people insist on that modem and when they go to get one the cupboard was bare.

Chrysalis · 11-05-2011, 03:56

curious masque how do you know the stock level's and how do you know they wont order more if run out?

you dont, you simply guessing. Granted your manager will have told you the official line which is superhub's only but you dont work in retentions or the ceo office they have different rules to abide by than yourself.

Given that only a tiny portion of VM's customer's will even know about the CEO office I dont think the requests for them will have been particurly high.

Peter_ · 11-05-2011, 06:41

Quote:

Originally Posted by Chrysalis

curious masque how do you know the stock level's and how do you know they wont order more if run out?

you dont, you simply guessing. Granted your manager will have told you the official line which is superhub's only but you dont work in retentions or the ceo office they have different rules to abide by than yourself.

Given that only a tiny portion of VM's customer's will even know about the CEO office I dont think the requests for them will have been particurly high.

Why would they order more of a modem that was specifically built to order and is no longer supplied by Virginmedia as they are going forwards with the Superhub and we only ever have one modem on offer at a time.

As I have said time and time again this modem was never on our systems for us to order as a replacement, so it was never a proper stock item.

Do you really believe for one nanosecond that they would start to order a modem on the back of what is very few complaints especially as they are going forwards with the development of the Superhub.

No one throws money away like that and the few VMNG300 modems that are making their way out to customers will be dwindling fast as the remaining stock is finite.

jb66 · 11-05-2011, 08:24

These will be 50Mb customer returns when they upgrade to 100Mb as they get the superhub for 100Mb

Peter_ · 11-05-2011, 09:05

Quote:

Originally Posted by jb66

These will be 50meg customer returns when they upgrade to 100meg as they get the superdud for 100meg

The supply will still be finite and will run out.

Chrysalis · 11-05-2011, 09:50

Quote:

Originally Posted by Masque

Why would they order more of a modem that was specifically built to order and is no longer supplied by Virginmedia as they are going forwards with the Superhub and we only ever have one modem on offer at a time.

As I have said time and time again this modem was never on our systems for us to order as a replacement, so it was never a proper stock item.

Do you really believe for one nanosecond that they would start to order a modem on the back of what is very few complaints especially as they are going forwards with the development of the Superhub.

No one throws money away like that and the few VMNG300 modems that are making their way out to customers will be dwindling fast as the remaining stock is finite.

VM sees losing customers as a bad thing, I think the current stock of vmng300s will last until the new superhub arrives, but if that fails as well then they may get an emergency stock of vmng300s to keep churn down.

VM have thrown a lot of money away on the superhub already, swapping out modems that didnt need swapping and replacing failing superhubs that have a high failure rate. On top of that having to source a new vendor as netgear have failed to impress.

---------- Post added at 08:50 ---------- Previous post was at 08:48 ----------

Quote:

Originally Posted by Masque

The supply will still be finite and will run out.

Hang on a second.

either 100mbit sales are really poor, or a lot of vmng300s are having to be sent out, because thats the only way they going to run out.

Peter_ · 11-05-2011, 10:11

Quote:

Originally Posted by Chrysalis

VM sees losing customers as a bad thing, I think the current stock of vmng300s will last until the new superhub arrives, but if that fails as well then they may get an emergency stock of vmng300s to keep churn down.

VM have thrown a lot of money away on the superhub already, swapping out modems that didnt need swapping and replacing failing superhubs that have a high failure rate. On top of that having to source a new vendor as netgear have failed to impress.

---------- Post added at 08:50 ---------- Previous post was at 08:48 ----------

Hang on a second.

either 100mbit sales are really poor, or a lot of vmng300s are having to be sent out, because thats the only way they going to run out.

Just because a few people on forums have requested a VMNG300 does not mean that the are hundreds in stock and the will be no new order for that modem as they are tied to the hubs for the foreseeable future.

Chrysalis · 11-05-2011, 10:25

so how is a few people ordering them going to kill the stock?

Peter_ · 11-05-2011, 10:54

Quote:

Originally Posted by Chrysalis

so how is a few people ordering them going to kill the stock?

The supply will be finite and once they are gone they are gone and many will have been recycled as well.

Chrysalis · 11-05-2011, 11:11

Quote:

Originally Posted by Masque

The supply will be finite and once they are gone they are gone and many will have been recycled as well.

/me looks for a spin pic.

I will give you another chance to answer the question.

Given the stock is increased with vmng300s been swapped out for superhubs how is it going to run out from a very few been given out by the ceo office?

Stephen · 11-05-2011, 11:14

Quote:

Originally Posted by Chrysalis

/me looks for a spin pic.

I will give you another chance to answer the question.

Given the stock is increased with vmng300s been swapped out for superhubs how is it going to run out from a very few been given out by the ceo office?

They might be getting collected from customers but that doesnt mean they will get reused. They may just be sent for recycling.

Chrysalis · 11-05-2011, 11:16

Quote:

Originally Posted by Stephen

They might be getting collected from customers but that doesnt mean they will get reused. They may just be sent for recycling.

Only if damaged, direct orders from the CEO office are they are to be collected for reuse. This is fact.

So again, what is the basis of the claims that they about to run out, maybe 100mbit orders are really really poor and are less than modems been given out?

BenMcr · 11-05-2011, 11:21

Quote:

Originally Posted by Chrysalis

This is fact.

And your proof of this fact is where?

Sirius · 11-05-2011, 11:23

Quote:

Originally Posted by Chrysalis

Only if damaged, direct orders from the CEO office are they are to be collected for reuse. This is fact.

Quote:

Originally Posted by BenMcr

And your proof of this fact is where?

I was going to ask that as well

Chrysalis · 11-05-2011, 11:26

Quote:

Originally Posted by BenMcr

And your proof of this fact is where?

how about we trade proof, you game?