50M Superhub is nowhere near as bad as people say! - Page 10

pip08456 · 27-04-2011, 11:38

The modem chip should be up to the job, seems like all the problems ar firmware based.

That is only my opinion though (To stop the pedants!

) but based on this.

I will add the VMNG300 needed several firmware updates before it got as good as it is but, they were done in less time and weren't causing as many problems as the SH is or appears to.

Chrysalis · 27-04-2011, 11:50

yeah I have commented that I think the modem side of the superhub is fine. Its issues all seem related to the router side of it and possibly also how the modem integrates with the router as well.

adduxi · 27-04-2011, 12:25

Quote:

Originally Posted by pip08456

I will add the VMNG300 needed several firmware updates before it got as good as it is but, they were done in less time and weren't causing as many problems as the SH is or appears to.

On that point, does any one here know the versions of software a VMNG300 should be at? I'm only asking as I know a friend who managed to get a new one, and was wondering if the firmware will be upgraded at some point.

craigj2k12 · 27-04-2011, 12:28

Quote:

Originally Posted by adduxi

On that point, does any one here know the versions of software a VMNG300 should be at? I'm only asking as I know a friend who managed to get a new one, and was wondering if the firmware will be upgraded at some point.

why would it be upgraded?

adduxi · 27-04-2011, 12:30

Quote:

Originally Posted by craigj2k11

why would it be upgraded?

Because it was shiny new out of the box, apparently, so I was told .....

Chrysalis · 27-04-2011, 12:31

mine is 3.11.1201 and I have a feeling it was flashed while I was on the phone as they sent a few things to it which needed 2 reboots before I could use it.

craigj2k12 · 27-04-2011, 12:40

Quote:

Originally Posted by Chrysalis

mine is 3.11.1201 and I have a feeling it was flashed while I was on the phone as they sent a few things to it which needed 2 reboots before I could use it.

mine needed 2 or three re-boots after is was activated, he said on the phone that the firmware will be updating.

---------- Post added at 13:40 ---------- Previous post was at 13:38 ----------

Quote:

Originally Posted by adduxi

Because it was shiny new out of the box, apparently, so I was told .....

either way, the updates go out automatically. Just like with the superhub, once you re-boot it, you automatically have the new firmware.

By the way, mine wasnt in a box, it had plastic wrapping and bubble wrap, and looked brand new, but it had events in the event log from 2009

Chrysalis · 27-04-2011, 12:41

yeah mine was clean but had no box etc. it was even delivered by the postman, he had to knock on door with letters in hand and my vmng300 LOL.

craigj2k12 · 27-04-2011, 12:44

Quote:

Originally Posted by Chrysalis

yeah mine was clean but had no box etc. it was even delivered by the postman, he had to knock on door with letters in hand and my vmng300 LOL.

same, it was very quick delivery though, less than 24 hours

Chrysalis · 27-04-2011, 12:46

yeah was fast, I think if I remember right shipped on friday and here monday morning. Also the plug it came with makes a weird noise, luckily its the exact same spec as the superhub plug so I am using the superhub plug with mine. Although I do wonder if its the right plug as yes my vmng300 did come with a plug that has a netgear label on it.

craigj2k12 · 27-04-2011, 12:47

Quote:

Originally Posted by Chrysalis

yeah was fast, I think if I remember right shipped on friday and here monday morning.

mine was shipped tuesday, and here by wednesday. the CEO office is in manchester i think, so its not that far from me

adduxi · 27-04-2011, 12:53

Thanks guys, I'll err, get my friend to check the firmware later this evening.
The modem was delivered by an engineer who stayed through the whole process of installing, removing the S'Hub and waited until power levels, upload & download tests/checks were finished. It all looked very shiny, plastic wrapped and new. Nothing in the Event log from an earlier time.

craigj2k12 · 27-04-2011, 12:58

mine says

Software Version : 3.11.1201

jb66 · 27-04-2011, 13:31

Quote:

Originally Posted by Chrysalis

yeah was fast, I think if I remember right shipped on friday and here monday morning. Also the plug it came with makes a weird noise, luckily its the exact same spec as the superhub plug so I am using the superhub plug with mine. Although I do wonder if its the right plug as yes my vmng300 did come with a plug that has a netgear label on it.

Its the wrong one if it says netgear on it

Chrysalis · 27-04-2011, 13:36

yuou have the right spec for it?

I can then use one of those multi adaptor plugs set to right setting.