[Update] ALL 20>30Mb upgrade discussion

[Peter_]

Originally Posted by pip08456

Sorry Masque but this response is getting jaded to say the least (just like hen's teeth!)

Your continualy spouting of it smacks of company bias.

Why can't you just accept that their are quite a few users suffering problems with it and the fact that you haven't seen the same problems does not alleviate the problems that other users report including one of VM's install techs, I don't know if jb66 is direct or contract but that should not matter, even he is having issues!

I accept that people may be having issues, but the fact remains I have all the above ticked without any issue and if I untick the ones we normally untick the is no real difference in performance, it may be down to the local network but mine just works without any issue if it did not I would be after a VMNG300 as well or even a downgrade back to 20Mb with my Ambit 256 which is sitting to my right hand side.

My posts with regards performance are as a customer regardless of me being staff because do you honestly think that I would accept a degraded service which is something that I have never had even back in my 2Mb days.

---------- Post added at 21:58 ---------- Previous post was at 21:57 ----------

Originally Posted by Chrysalis

vmng301 8 channel variant of vmng300 ?

You been dreaming again.

[pip08456]

Originally Posted by Masque

My posts with regards performance are as a customer regardless of me being staff because do you honestly think that I would accept a degraded service which is something that I have never had even back in my 2Mb days.

I don't, neither do I, that's perhaps why I am now an Infinity customer.

[Peter_]

Originally Posted by pip08456

I don't, neither do I, that's perhaps why I am now an Infinity customer.

I would not go to BT as I dislike the company and 1.5Mb on ADSL is pointless for the price, all I would do if I had a serious issue is downgrade back to 20Mb as I doubt I would get the VMNG300.

[pip08456]

[img]Download Failed (1)[/img]










Download speed OK but look at the rest. Upload is more important to me.

[Chrysalis]

[img]Download Failed (1)[/img]

high jitter for my vmng300.

here is the real shock tho. I may be stm'd, but must be a fault if I am as I havent downloaded anything today, however it did flat line at 25% and didnt look like congestion.

[Skie]

Originally Posted by Hugh

Superhub caveat - for some people....

I am taking a leaf out of VM's marketing and caveating everything superhub related with a *

[craigj2k12]

Originally Posted by Chrysalis

high jitter for my vmng300.

here is the real shock tho. I may be stm'd, but must be a fault if I am as I havent downloaded anything today, however it did flat line at 25% and didnt look like congestion.

its as if the people who wrote the buggy firmwares for the superhub have released an update for the VMNG300 today!!! mines been up and down like a hooker on crack, woeful speeds and mad ping, far worse than yours, see my thread at the moment about bank holiday over subscription!

[Chrysalis]

I think I am defenitly STM'd (flatlines not jagged) but will be ringing up tommorow to ask why and them to check my official usage stats.

the dir615 is reporting 1645meg downloaded. No idea how accurate that is but it seemed to tally up my xbox live download ok yesterday.

a 5 hour stm would mean its happened after 6pm and most of those hours I been playing on my 360 on an offline game.

[zekeisaszekedoes]

A blind pig with poor sense of smell will probably find a truffle now and then. Likewise, even a terribly made piece of equipment might work well on a network or two, here and there. Those are odds.

What concerns me is not just the releasing of products that are poor/unfinished two or three times in a row (pre-update VMNG300/Hub, current Super Hub) but how slapdash the alleged testing is. Didn't I see Mark Wilikin say the beta pool was something like 100 users in a recent post about R26? That's hardly a comprehensive study, even if those people are all very tech savvy, especially when updates are being pushed out fast and are still found to introduce other problems or exacerbate existing ones. Obviously things are wrong with several links in the chain, even a layperson could see that.

In fact, the Super Hub is so bad that I think R27 (i.e. bridge mode version) isn't going to help. It seems that even this will be screwed up.

Simplest solution... call Ambit up and have them produce another line of VMNG300s. Better still, while they're doing that have them make another standalone modem which can bond 8 downstream channels etc. Wising up and cutting losses, going with what has been proven to work well when rolled out across the whole network, that's the logical move.

The entire life cycle of the Super Hub so far has been a classic exercise in how not to release a piece of technology. VM are a service provider not a manufacturer, and their increasing attempts to dabble are making their CPEs steadily worse. Leave the device making to the experts, like you did years ago. How about allowing customers to use whatever modem they want provided it complies with network requirements in the area in will be used in? These are all better stopgap solutions than making a shoddy piece of kit steadily worse and wasting pots of money in the process. As a company, VM are full of pride and oblivious of the fall that often follows.

Of course all the sound advice suggested by me and countless others will fall on ears as deaf as stone because VM knows best, right up until a mass migration of customers to other more reliable services. Remember there's a recession on: people are looking for more value and service than they might have lived with a few years back. If BT Infinity is up to the task when it becomes available in more areas, the smart people will up sticks sooner than you boys can cook up another denial in the face of overwhelming evidence from all quarters.

Anyone burned yet?

[_wtf_]

Originally Posted by zekeisaszekedoes

A blind pig with poor sense of smell will probably find a truffle now and then.

LMFAO, tears rolling down cheeks, you get the made my day award.

[Nicosia]

when 100mbit is released by the start of next year in all cable areas will we need a new modem or will this superhub be ok? i dont want to upgrade and then have to upgrade again for the 100meg line like a xtrm super hub or something

[pip08456]

The superhub is being used for the 100Mb service.

[Nicosia]

Originally Posted by pip08456

The superhub is being used for the 100Mb service.

i know some areas have already been upgraded but it seems most of them are being upgraded over the summer and towards the end of year and those that still have n/a i bet are next year some time

but thats good you can upgrade and not have to worry about another guy coming to setup another hub

[Chrysalis]

big ouch there, supposedbly with excess capacity in preperation for uplift, VM get a grip on your capacity management.

[pabscars]

http://www.thinkbroadband.com/ping/s...7-04-2011.html

Must of been a busy night Chrys, here's mine from last night and I never once used my Vm BB.