TiVo General TiVo Discussion Part 2 - Page 124

videodj · 16-04-2011, 19:43

Quote:

Originally Posted by videodj

Still not received an email, last one I received was "Did we say Dean?" On VIP50

Just found my email, sat in my spam box since 11th!

Perfect Choice · 16-04-2011, 19:45

Wife happier now, still have to buy a clock though!

Gill72 · 16-04-2011, 19:45

Quote:

Originally Posted by fixerman

Epg rewind problem.

OK! Spoke to 151 tech people. They say it is known issue with a number of boxes and they are trying for a solution. He logged my call.

I'll give them a ring on Monday then if it doesn't sort it's self out over the weekend. Great, nothing ever goes smoothly does it!

fixerman · 16-04-2011, 19:54

Quote:

Originally Posted by Gill72

I'll give them a ring on Monday then if it doesn't sort it's self out over the weekend. Great, nothing ever goes smoothly does it!

If you do it now it will increase the likelihood of a quicker fix as it let's them know that there are quite a few customers with this problem!

savvychels · 16-04-2011, 20:00

Quote:

Originally Posted by Dustymiller

Just had my contract through and the price on it is Â£17 quid dearer than the sales team told me it would be. So a call to CS ensued, and their system shows the correct price as quoted, so why was the contract different ??? Waiting for a new contract.

Mine came through this morning and very relieved to find it was exactly as quoted (phew!).

HDFootyMan · 16-04-2011, 20:00

Quote:

Originally Posted by clinteastman

I can point mine in the opposite direction from my TiVo and it still works, that's behind glass too!

Hey! Stop changing the channel on my TiVo! Trying to watch the football here!!!

videodj · 16-04-2011, 20:00

Tivo now ordered, got to wait until 4th May though

clinteastman · 16-04-2011, 20:07

Quote:

Originally Posted by HDFootyMan

Hey! Stop changing the channel on my TiVo! Trying to watch the football here!!!

Bravo!

savvychels · 16-04-2011, 20:07

Quote:

Originally Posted by Perfect Choice

Had Tivo installed this afternoon (Nottingham), quick install on around 40 minutes only. Installer who came wasnâ€™t the person planned (his vehicle had broken down so he was fill in at last moment but had installed Tivo before). The installer was friendly but didnâ€™t have full knowledge of all Tivo features and admitted I probably knew more than him on features. Fine, nice for him to be honest. Required a manual hit to activate but smooth replacement of SA V+ at least.

Few points:

1. Tivo remote control not controlling volume, installer was told to state press TV and Clear button together until 2 green flashes are seen on the remote, then press 0999 and then keep pressing the channel up button. This tells the Tivo to request TV settings apparently and can take up to 2 hours so patiently waiting to see when I can control volume. Take it there is no other way, if yes please post details, I have a Sony KDL40HX803 TV

Almost right - but when you hold the channel up button you have to hold it till the TV shuts itself off - then turn it back on with the Tivo ON button, try your sound and mute and if that works press OK.

It only takes a few seconds. If that doesn't work your make may not be in. It worked with both my TV's

Otherwise there is another thread of mine where someone has given the link to the TiVo remote codes to try. I did it that way too, and took about 4 tries to find the code that worked. Your way is easier if done right

Adder · 16-04-2011, 20:37

I've checked a variety of shows over the last two days on ITV/4/5 and they all say "Go to" as well.

I have just managed to get iPlayer HD working which hadn't worked properly before, still some pixellation, but miles better than SD.

Gill72 · 16-04-2011, 20:45

Quote:

Originally Posted by fixerman

If you do it now it will increase the likelihood of a quicker fix as it let's them know that there are quite a few customers with this problem!

Ok, you talked me into it

! Phoned to tell them of fault and as you say, it's a known issue that they are trying to rectify but he's logged it. Hopefully won't take too long to fix?!

Perfect Choice · 16-04-2011, 21:08

Quote:

Originally Posted by savvychels

Almost right - but when you hold the channel up button you have to hold it till the TV shuts itself off - then turn it back on with the Tivo ON button, try your sound and mute and if that works press OK.

It only takes a few seconds. If that doesn't work your make may not be in. It worked with both my TV's

Otherwise there is another thread of mine where someone has given the link to the TiVo remote codes to try. I did it that way too, and took about 4 tries to find the code that worked. Your way is easier if done right

Thanks, found the same details in the online Tivo guide since. Will try it when I can get the kids off the Wii right now as also attached to the main TV!

Gill72 · 16-04-2011, 21:10

Quote:

Originally Posted by Perfect Choice

Had Tivo installed this afternoon (Nottingham), quick install on around 40 minutes only. Installer who came wasnâ€™t the person planned (his vehicle had broken down so he was fill in at last moment but had installed Tivo before). The installer was friendly but didnâ€™t have full knowledge of all Tivo features and admitted I probably knew more than him on features. Fine, nice for him to be honest. Required a manual hit to activate but smooth replacement of SA V+ at least.

Few points:

1. Tivo remote control not controlling volume, installer was told to state press TV and Clear button together until 2 green flashes are seen on the remote, then press 0999 and then keep pressing the channel up button. This tells the Tivo to request TV settings apparently and can take up to 2 hours so patiently waiting to see when I can control volume. Take it there is no other way, if yes please post details, I have a Sony KDL40HX803 TV
2. Have to say picture definitely looks not as sharp as the SA V+ when viewing SD channels, can see that â€œsofterâ€ effect other people have mentioned. Tivo has auto selected 1080i for HDMI signal which was the setting I had on the V+ as well. Not the end of the world but the only slight negative so far among many positives, but something is definitely different between the 2 boxes form my picture experience, didnâ€™t expect an older box to be better at SD up scaling but the SA V+ clearly is.
3. Had to use an equaliser on the Tivo box input as my signal was slightly high, no problems just thought I would mention.
4. Lost 3 recordings of Sky One Fringe on the old box because I made a mess of recording them onto to DVD earlier (selected wrong input channel to DVD recorder!). Nothing Tivo can do about that of course but shows need for VM to do a deal with Sky on catch up/OD content as it is a gap with popular programmes in my house e.g. Fringe, House, etc, and it will be some time before Sky repeat episodes of the current series. I am not in my wifeâ€™s good books right now but a price worth paying to get a Tivo!

Now I just need to get the kids off the Wii (attached to the same TV) to find out more!

Having no problems with the angle for the remote control by the way, seems fine wherever I am in our room.

I have a Sony TV too and the engineer set up the code for my TV while he was here. The code was 0211, if thats any help?!

Perfect Choice · 16-04-2011, 21:11

Noticed my Tivo bill online contains the Â£40 install fee, assume I get a credit for that at some time?

---------- Post added at 20:11 ---------- Previous post was at 20:10 ----------

Quote:

Originally Posted by Gill72

I have a Sony TV too and the engineer set up the code for my TV while he was here. The code was 0211, if thats any help?!

Ah even better, will try when I get a chance.

BenMcr · 16-04-2011, 21:12

Quote:

Originally Posted by Perfect Choice

Noticed my Tivo bill online contains the Â£40 install fee, assume I get a credit for that at some time?

Credit should be on the same bill