TiVo General TiVo Discussion Part 2 - Page 118

spiderplant · 16-04-2011, 13:18

Quote:

Originally Posted by devilincarnate

Just tried to select a channel from the EPG ( with the C )and if you press OK it will ask you to play this show, click OK again and it will take you to a page where you can play it ( Not the main catch up page )

This doesn't work for some people at the moment (including me). I suspect it may be a regional issue.

Doz007 · 16-04-2011, 13:22

Quote:

Originally Posted by muppetman11

But Carl as you are well aware many who pre reg don't follow through with an order for one reason or another

Whilst I certainly agree, I do the the conversion rate of pre regs to buyers has been very high in this case. Just look at the amount of people on this and many other forums taking VM up on their offer.

It seems to have generated a lot on interest amongst the early adopters at least. If it can grab Joe Publics attention in the same way remains to be seen however......

Gill72 · 16-04-2011, 13:22

Quote:

Originally Posted by devilincarnate

Just tried to select a channel from the EPG ( with the C )and if you press OK it will ask you to play this show, click OK again and it will take you to a page where you can play it ( Not the main catch up page )

Hope this makes sense.

Doesn't work for me.

whoareyou · 16-04-2011, 13:25

Quote:

Originally Posted by Toto

https://tv.virginmedia.com/vtvapp/epg.do

You need to be signed in on your account

Thanks

denphone · 16-04-2011, 13:25

Quote:

Originally Posted by passingbat

Fiasco is too strong a word, but anyone who doesn't admit that there have been problems and the whole thing could have run a lot smoother, is, in my view, wearing the same rose coloured glasses that you are.

Without people like DF and and others like him on this forum, telling us what was going on, I'm sure VM would have had a lot more complaints about various aspects of the whole process.

l agree without people like DF on the forum there would have been far more chaos with tivo.

Gill72 · 16-04-2011, 13:27

Quote:

Originally Posted by Toto

https://tv.virginmedia.com/vtvapp/epg.do

You need to be signed in on your account

Works on my PC but not if I access this website via my android phone or my iPod touch. Tells me that it doesn't appear I have a TIVO!

whoareyou · 16-04-2011, 13:33

Quote:

Originally Posted by Murk

Well i have just got it sorted finally and being installed on the 20th!

The 1st lady i spoke basically said because i didnt receive the email i would have to wait til Monday to order but i said no because i pre-registered i want it put through before then and she spoke to the manager and they put me through to the Tivo team

As long as they turn up Wednesday i will be happy lol, i might ring up Tuesday just to verify it has been put through.

If you go to the VM community forum a Virgin rep can verifiy you install date for you. A lot easier....

---------- Post added at 12:33 ---------- Previous post was at 12:30 ----------

Quote:

Originally Posted by smcaul

Well, just as I thought, never, ever trust the off shore call ctr!!!!

Contract came through this morning ready for install next week, and it was for Â£112 per month, it should have been Â£75!!!!! 1 phone call to the UK call ctr and contract was rectified, but during that call it transpires that the manager i spoke to at the off shore call ctr has failed to apply the credit for the free upgrade of the V box to a VHD box!!!!! So the UK call ctr has to email the off shore and then I have to call back to ensure the credit has been applied!!!

I detest the off shore call ctrs that Virgin use, not once have I ever had a problem sorted by them, and more often then not they are the cause of the problems as they lie and then try to cover their tracks!!!!

Ah well, complaint has been submitted, thankfully I called on th 084 number so the exact time and duration of the call is showing on my bill so they can not deny the call took place, just the content of the call needs to be sorted out!!!

Im worrided about this. The amount of hassle and calls i had to make to get it; i only fear the worse! The lady in Manila was very hard to understand and couldnt/wouldnt verify my total amount pm.
So spoke to the sales team, and all joking aside, spoke to a Scottish bloke who was even harder to understand! He tended to talk out loud when reading too, which made a conversation very difficult!!
But was very helpful.
Fingers crossed when the bill comes through!

denphone · 16-04-2011, 13:37

Quote:

Originally Posted by whoareyou

If you go to the VM community forum a Virgin rep can verifiy you install date for you. A lot easier....

---------- Post added at 12:33 ---------- Previous post was at 12:30 ----------

Im worrided about this. The amount of hassle and calls i had to make to get it; i only fear the worse! The lady in Manila was very hard to understand and couldnt/wouldnt verify my total amount pm.
So spoke to the sales team, and all joking aside, spoke to a Scottish bloke who was even harder to understand! He tended to talk out loud when reading too, which made a conversation very difficult!!
But was very helpful.
Fingers crossed when the bill comes through!

l agree that when the lady from Manila was talking to me l could not understand hardly anything she was saying to me and when later on l phoned up again l got a glaswegian who was even harder to decipher.

cupcakes aka dd · 16-04-2011, 13:42

Oc-I-The-Nu. What's a TIVO Jimmy.

Br41ns · 16-04-2011, 13:44

The Tivo man has just called to ask if he can come early to Install, not long now

fixerman · 16-04-2011, 13:44

Quote:

Originally Posted by heavyside

On the day of installation I noticed that the EPG was incomplete - it only went backwards an hour or two. I'll check later on today and see if it goes back further. I hope it does speed up as I am starting to find it annoying.

BTW, according to Bang & Olufsen, none of their TVs come with the optical audio connection used on the TiVo.

Bang & Olufsen have always been problematic with all their equipment. They seem to adopt non standard specifications.

zantarous · 16-04-2011, 13:46

Hhhmmmm looks like I migh be getting my TiVo the engineer has been here almost an hour and can't get the signal strength high enough.

cupcakes aka dd · 16-04-2011, 13:53

Are the Tivo's a more sensitive beast. Surely if the V+ works then Tivo will?

sminkypinky · 16-04-2011, 13:54

Quote:

Originally Posted by sminkypinky

I have a Tivo install booked for Monday, with the V+ being relocated upstairs and the VHD box in that room being taken away. In the post today I received my new contract and in the Virgin TV section of the bill I have the following:-

0001 Additional V box
V+HD box
0002 Additoanl V Box

Does this mean that I will be keeping both of my original boxes?. The price quoted is Â£102.55 per month, which is what I was expecting. I won't be too upset eitehr way to be honest!. Any of the staffers have an idea?

Well, the plot thickens slightly.

Another contract has been received through the post this morning, with a monthly figure of Â£105.55 quoted. The only change to the previous contract is that there is know a Â£3 monthly fee for Tivo quoted, which I know to be correct.

My question is why is my monthly package now costing about Â£6 a month more than it did before?. Package is VIP20 which I signed up for in June last year if I remember correctly. Staffers?

muppetman11 · 16-04-2011, 13:59

Quote:

Originally Posted by Doz007

Whilst I certainly agree, I do the the conversion rate of pre regs to buyers has been very high in this case. Just look at the amount of people on this and many other forums taking VM up on their offer.

It seems to have generated a lot on interest amongst the early adopters at least. If it can grab Joe Publics attention in the same way remains to be seen however......

I agree mate , but there will still be a lot who didn't bother , forums like this are generally full of techy fanatics and nothing like Joe public.