TiVo General TiVo Discussion Part 2 - Page 83

bengeo · 13-04-2011, 12:26

Would the Â£3 Tivo charge cover 2 Tivos at one address or is it charged per machine?

Thanks,

Andy

BenMcr · 13-04-2011, 12:27

The TiVo fee is per account

macguru32 · 13-04-2011, 12:40

I received my long awaited email on Tuesday morning after pre-registering very early. I completed the on-line ordering and booked an install slot but still have not received the confirmation email that the web page said would be send immediately. Looks like I'm going to have to call CS and quote the order number to double check the install IS really booked for my first requested slot. If it helps anyone, the FIRST install date I was given was Sat 23rd April, for an on-line order on the 12th.
I think other people that called CS and didn't wait for the email have been given earlier slots than me, but hey that's what you get for waiting like I did. You snooze you lose, I guess.

Groo · 13-04-2011, 12:41

I gave up waiting for the e-mail, still not got it (I'm on triple XL). Phoned up on Monday and bluffed my way through the call centre, TiVo getting installed tomorrow, woohoo!!

I moved house in December and jumped ship from Sky to VM to get TiVo as it was 'coming soon', just got frustrated waiting around while others were getting install dates.

What I would like to know is if anybody has any info on when the iPad app will be available, or are we in the 'coming soon' waiting game again, with no real date in sight.

Thanks

johnasimmons · 13-04-2011, 12:46

On xl tv and xxl broadband and still waiting for the email

macguru32 · 13-04-2011, 13:12

Quote:

Originally Posted by macguru32

I received my long awaited email on Tuesday morning after pre-registering very early. I completed the on-line ordering and booked an install slot but still have not received the confirmation email that the web page said would be send immediately. Looks like I'm going to have to call CS and quote the order number to double check the install IS really booked for my first requested slot. If it helps anyone, the FIRST install date I was given was Sat 23rd April, for an on-line order on the 12th.
I think other people that called CS and didn't wait for the email have been given earlier slots than me, but hey that's what you get for waiting like I did. You snooze you lose, I guess.

According to CS, the confirmation emails can take anything up to 48 hours to be sent out. So make a note of the Order Number on the TiVo ordering web page or print the on-screen confirmation before you close the web page!

Gavin-D · 13-04-2011, 13:42

Just returned home from Rileys too find an E-mail in my inbox it arrived at 10:58.

Digital Fanatic · 13-04-2011, 13:47

Quote:

Originally Posted by Gavin-D

Just returned home from Rileys too find an E-mail in my inbox it arrived at 10:58.

good stuff

ajwimble · 13-04-2011, 13:48

I got my email yesterday. The earliest date I could get online was the 23rd which unfotrunately is the day I head off for a week so I have booked the instal for a week after that. Reading all the posts about quick installs here I am wondering if it is worth giving them a call to see if they can offer me an earlier date than I could get online. Getting it installed before I go away would be nice.

devilincarnate · 13-04-2011, 13:54

Quote:

Originally Posted by ajwimble

I got my email yesterday. The earliest date I could get online was the 23rd which unfotrunately is the day I head off for a week so I have booked the instal for a week after that. Reading all the posts about quick installs here I am wondering if it is worth giving them a call to see if they can offer me an earlier date than I could get online. Getting it installed before I go away would be nice.

Could be worth a try

geoffas · 13-04-2011, 13:56

Having ordered the Tivo and booked an installation date for Friday on the 0800 number does anyone know if I should receive a conformation email for the order and installation?

Many thanks in advance

devilincarnate · 13-04-2011, 14:01

Quote:

Originally Posted by geoffas

Having ordered the Tivo and booked an installation date for Friday on the 0800 number does anyone know if I should receive a conformation email for the order and installation?

Many thanks in advance

If they have told you between what time you should receive a call from the engineer on the day to say that they will be there at so and so time ( they did it this way with me ).

Digital Fanatic · 13-04-2011, 14:13

Quote:

Originally Posted by ajwimble

I got my email yesterday. The earliest date I could get online was the 23rd which unfotrunately is the day I head off for a week so I have booked the instal for a week after that. Reading all the posts about quick installs here I am wondering if it is worth giving them a call to see if they can offer me an earlier date than I could get online. Getting it installed before I go away would be nice.

No harm in asking, but it may be the earliest appointment for your area.

clinteastman · 13-04-2011, 14:16

Just had a call from VM to confirm my install for Friday (or as I like to call it - TiVo Day)!

devilincarnate · 13-04-2011, 14:19

Quote:

Originally Posted by Digital Fanatic

No harm in asking, but it may be the earliest appointment for your area.

Hey DF i have been reading this and other forums and all the ones that i have seem is when they order online they get the 23rd ( So it could just be a default day )?

Quote:

Originally Posted by clinteastman

Just had a call from VM to confirm my install for Friday (or as I like to call it - TiVo Day)!

Congratulations mate