Hardware Problem?

[Lord Nikon]

I had a similar issue with scan, I bought components from there for a system totalling over 1200 for the base unit. I had 12 seperate returns to them which on each occasion they were an absolute nightmare to deal with, ranging from 3 lots of faulty RAM (Could confirm it was the ram, had some in another machine, install it in the build system and it's fine, install the stuff from them and failed POST - wouldn't run long enough to get to a memtest boot) Wrong motherboard in a box (Obviously a return not a new item, but packaged in a box with scan tape sealing it - when I queried it 'Oh it's from a pre sales inspection to make sure everything's ok) right the way down to a hard drive which had a speed control IC explode when it was powered on 'Must be installation issue sir, you left a screw on it' - umm no, when you install a drive the PCB is face down, any screw would fall off due to gravity, this however wasn't even IN the machine, I'd had so many failed components by this time I simply sat it next to the machine and powered on, no screws anywhere near it. It took 2 hours arguing in the shop with the owner before they would think of a warranty replacement and then it took them 6 months to replace it. That was the last time I dealt with scan.

I used to use them regularly when they were at little lever without issue, but since their move to the reebok stadium they have gone downhill, prices are up and customer service is way down. I switched to Spoton until they went bankrupt and now MicroDirect and Aria get my business. I have had one faulty component from each since dealing with them and on both occasions they have been exemplary in dealing with the problem. (Aria - one faulty CPU, MicroDirect - a faulty optical drive)

[damien c]

Aria won't be used by me again after I had 6 faulty motherboard's from them in the space of a week, and not to mention the manager that banned me from Overclockers for no reason now work's there.

Never had a issue with Microdirect other than there prices and limited stock.

Never had a issue with Scan and found them to be outstanding when it come to faulty item's, bought a full pc from there for my brother in law and the board was faulty took it all back and they tested it in store and found the motherboard was the fault, but they replaced the whole lot just in case.

I bought a radiator from them last week that was obivously a returned item, as it had be damaged by the previous owner and they swapped it for me straight away and refunded 10% of the cost for my trouble.

I always seem to get treated well by Scan including being given a decent discount 90% of the time.

Had a faulty motherboard from Aria returned to me 3 times. I insisted on a final retest with the cpu and ram they supplied and the mobo blew up under test. 2 months fecking about

[Welshchris]

What gets me about Seagate they are insistant that this model of hard disk has no problems LOL

If any of u have time do a search google for the ST31500341AS mine is the one with firmware CC1H. It doesnt take long to realise these issues with the drive goes back as far as 2008 so i dont think Seagate will get away with saying WE HAD NO IDEA!.

Also look here...
http://www.msfn.org/board/topic/1280...0011-troubles/
and
http://www.msfn.org/board/topic/1285...-fine-dataset/

[Lord Nikon]

Originally Posted by damien c

Aria won't be used by me again after I had 6 faulty motherboard's from them in the space of a week, and not to mention the manager that banned me from Overclockers for no reason now work's there.

Never had a issue with Microdirect other than there prices and limited stock.

Never had a issue with Scan and found them to be outstanding when it come to faulty item's, bought a full pc from there for my brother in law and the board was faulty took it all back and they tested it in store and found the motherboard was the fault, but they replaced the whole lot just in case.

I bought a radiator from them last week that was obivously a returned item, as it had be damaged by the previous owner and they swapped it for me straight away and refunded 10% of the cost for my trouble.

I always seem to get treated well by Scan including being given a decent discount 90% of the time.

Oh Ramila or Nisha would always give me a discount, but at the end of the day the discount isn't worth as much as reliability.

[damien c]

Originally Posted by Lord Nikon

Oh Ramila or Nisha would always give me a discount, but at the end of the day the discount isn't worth as much as reliability.

True but I as of yet have had no issues with them, but I know some people have but I think we all have issues with places sometimes

[Welshchris]

Scan i find very expensive on shipping.