Packard bell imedia 5055

johnnyd91 · 13-03-2011, 00:58

Hey guys

Im abit of a novice with computers so any help would be much appreciated. I have a packard bell Imedia 5055 which was purchased in 2002, my floppy disk drive does not seem to work so i cannot use my recovery disk which came with the computer as i am trying to restore my computer to factory settings. I cannot seem to find any drivers or (any material for the matter) on the packard bell websites to help me. Also my computer gives you the option to create a master CD, i cannot find the 'Packard Bell Master CD creator' which is stated in the book. Which is needed for smart restore, snapysys etc. I can only conclude that viruses over the years have erased certain files?!? If anyone can shed any light on this matter it would be great!!

Thanks

qasdfdsaq · 13-03-2011, 02:34

What operating system is/was it running? What are the specs of the device?

It's unlikely you'll be able to find copies of the original install media now, but generic XP CDs can work. It would require more user-involvement this way though.

13-03-2011, 08:18

have you tried hitting F10 or F11 at boot to see if the recovery partition is accessable without the floppy

johnnyd91 · 13-03-2011, 12:54

My current operating system is windows XP......
My specs are intel (R) celeron(R) CPU 2.20GHZ
219GHZ 736MB of RAM (hope this helps) Where would i find these CD's?

I have tried the recovery partition however i do not really understand the codes etc and don't feel confident enough to play around with it and cause more harm than good!!

13-03-2011, 20:31

what options do you get?

johnnyd91 · 13-03-2011, 21:15

I get two options: To either start Microsoft XP or to start Microsoft windows recovery console. When going into the console it gives me a choice to load C:/windows and then it is open for commands, it says type help for a list of commands and there are quite a few however i do not know what they do, so I don't really want to risk ruining anything.

13-03-2011, 21:20

what is it your doing to get this?

johnnyd91 · 13-03-2011, 21:27

Pressing F11 at the boot...

13-03-2011, 21:35

can you access the bios? F2 or Del key at post. Have a look around see if there is the abilty to allow access in there somewhere.

---------- Post added at 21:34 ---------- Previous post was at 21:34 ----------

have you tried F10 also?

---------- Post added at 21:35 ---------- Previous post was at 21:34 ----------

also if you get the safe mode options is there an advanced options menu ? if so whats in there

johnnyd91 · 13-03-2011, 21:36

Before i do this what am i looking for and wanting to acheive... I'll try F10 whilst im at it too

13-03-2011, 21:38

you are trying to gain access to the systems own recovery options. You should be offered a recovery to factory state which is what you want

johnnyd91 · 13-03-2011, 22:08

I couldn't find anything in the bios after hitting F2 to suggest anything to do with recovery etc ... After pressing F10 i got the same two options as before however i had the option to go into the advanced menu which you suggested and these where my options:

Safe Mode
Safe Mode networking
Safe Mode with command prompt
Enable boot logging
enable VGA mode
Last Known good configuration
Directory Services Restore Mode
Debugging Mode
Disable Automatic Restart mode on system failure
Start windows normally
Reboot
Return to OS choices menu

I thought to look into " Directory services restore mode" which then asks me whether this should be in windows home edition or recovery console

Web-Junkie · 13-03-2011, 23:48

Recovery console is nothing to do with restoring factory defaults, it's for troubleshooting/fixing certain problems.

Have you tried pressing ALT + F10 when booting?

qasdfdsaq · 13-03-2011, 23:54

What happens when you choose the Start XP option after pressing F11?

johnnyd91 · 14-03-2011, 00:45

ALT + F10 does not seem to do anything.......And windows just boots as normal after pressing F11....anyway to find a recovery partition if i had one?