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Old 02-03-2011, 13:00   #3376
Cozzy
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Re: TiVo

so is everyone who is currently being called a draw winner from the second draw ?? are they all VIP or just XL TV ...

seems extremely strange that VIP peeps were not even invited to enter the raffle and what about the 'draw' for VIP only peeps that was rumored ???

never had any raffle invite here and yet to have any contact other than 'your stuffed at the back of the March' queue ... not that i am willing to pay for tivo as i am not but would be interested to know why certain groups have been left to last and why there has been no new VIP announcement yet which was promised for early first quarter which has now long passed

doesnt matter what words you use whether its shambolic or messy cock-up the fact remain the customer has been left in the dark and still hasnt had adequate information

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Old 02-03-2011, 13:02   #3377
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Re: TiVo

Still no call here

Did the people getting calls enter any of the draws?
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Old 02-03-2011, 13:10   #3378
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Re: TiVo

.


I got nothing through the post but was told by a member of staff in an email they would ensure I am in the draw.


However no mention of it was made during the call.......


Oh and I'm on triple XL at the moment.
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Old 02-03-2011, 13:34   #3379
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Smile Re: TiVo

Well....

Had "The" call this morning ... Yippee its time for TiVo !


As like "Big Ted" I'm 3 X XL

Didnt get the raffle ticket but did enter on line following the on screen TiVo pop up prompt.Had registered on day 1 in December.

Very Nice scottish lady called and offered me Free box,Instal,Activation & Subscription for 12 Months, and offered to take away my standard box and relocate my V+ all in under 3 hours next tuesday afternoon .


Most Happy now....
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Old 02-03-2011, 13:41   #3380
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Re: TiVo

Still waiting to see if I get a call. I'm vip50 registered first day and also entered the raffle with the raffle ticket no I was sent. So fingers crossed.
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Old 02-03-2011, 13:45   #3381
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Re: TiVo

Anybody in the London area getting calls?
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Old 02-03-2011, 13:59   #3382
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Re: TiVo

Quote:
Originally Posted by jetset View Post
Very Nice scottish lady called and offered me Free box,Instal,Activation & Subscription for 12 Months and offered to take away my standard box relocate my V+ and all in under 3 hours.
No wonder it's taking them so long to get round to calling me if they're spending 3 hours on each phone call!
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Old 02-03-2011, 14:01   #3383
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Re: TiVo

Quote:
Originally Posted by Big-Ted View Post
Except they clearly stated that they were from retentions.

My call came from "Virgin Media Customer Loyalty Team....." :

" Had kinda thought there wasnt any such team..."

Who ever she was and who ever she works for Im happy to have TiVo

Guess my paid off in the end .

And thank you to the loverly scottish lady - I hope she reads this
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Old 02-03-2011, 14:03   #3384
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Re: TiVo

Quote:
Originally Posted by jetset View Post
Well....

Had "The" call this morning ... Yippee its time for TiVo !


As like "Big Ted" I'm 3 X XL

Didnt get the raffle ticket but did enter on line following the on screen TiVo pop up prompt.Had registered on day 1 in December.

Very Nice scottish lady called and offered me Free box,Instal,Activation & Subscription for 12 Months and offered to take away my standard box relocate my V+ and all in under 3 hours.


Most Happy now....
Same for me. I got a call and i received the e-mail letting me know I was in the draw. I'm on VIP50. I was told because i was a value customer. No mention of draw.
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Old 02-03-2011, 14:37   #3385
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Angry Re: TiVo

Quote:
Originally Posted by ronnie_m View Post
Same for me. I got a call and i received the e-mail letting me know I was in the draw. I'm on VIP50. I was told because i was a value customer. No mention of draw.
Wheres my call, will it ever come.
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Old 02-03-2011, 14:42   #3386
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Re: TiVo

Quote:
Originally Posted by denphone View Post
Wheres my call, will it ever come.
I'm sure you'll hear soon There's a lot of pre regs to call.
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Old 02-03-2011, 14:44   #3387
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Re: TiVo

Still waiting myself but not rushing personally as would ideally want that 3rd tuner activitated before Tivo does arrive for me. I know it is on its way and should be in March, but that means it should be just about on test right now to be available later in March?
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Old 02-03-2011, 14:49   #3388
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Re: TiVo

Quote:
Originally Posted by Perfect Choice View Post
Still waiting myself but not rushing personally as would ideally want that 3rd tuner activitated before Tivo does arrive for me. I know it is on its way and should be in March, but that means it should be just about on test right now to be available later in March?
Not rushing myself i will look into getting one in the autumn when the Red Button service is activated especially on sky sports which is coming shortly on all other boxes looks a great product though although i pre registed for it i still have not been called either.
 
Old 02-03-2011, 14:49   #3389
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Re: TiVo

Quote:
Originally Posted by TheDon View Post
No wonder it's taking them so long to get round to calling me if they're spending 3 hours on each phone call!
The under 3 hours will be for the install not the length of the call.
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Old 02-03-2011, 14:51   #3390
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Re: TiVo

Quote:
Originally Posted by Perfect Choice View Post
Still waiting myself but not rushing personally as would ideally want that 3rd tuner activitated before Tivo does arrive for me. I know it is on its way and should be in March, but that means it should be just about on test right now to be available later in March?
It's currently being tested by a control group.

---------- Post added at 14:51 ---------- Previous post was at 14:50 ----------

Quote:
Originally Posted by Stephen View Post
The under 3 hours will be for the install not the length of the call.
he he
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