intermittent more off than on internet

pulse100 · 20-02-2011, 13:10

If am lucky I get on for about a minute then lose connection, feels like it’s looping over and over the same problems. Have phoned was told low power fault in my area
Would be repaired by 24 Feb. Does this sound right by looking at the below info

Event Log

Sun Feb 20 12:03:05 2011 Critical (3) DHCP FAILED - Discover sent, no offer received

Sun Feb 20 12:02:33 2011 Critical (3) No Ranging Response received - T3 time-out;CM-

Sun Feb 20 12:02:06 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out

Sun Feb 20 12:02:06 2011 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted

Sun Feb 20 11:59:08 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-

Sun Feb 20 11:59:04 2011 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-

Sun Feb 20 11:58:49 2011 Critical (3) No Ranging Response received - T3 time-out;CM

Sun Feb 20 11:58:42 2011 Warning (5) Lost MDD Timeout;CM

Sun Feb 20 11:58:42 2011 Warning (5) MDD message timeout;CM

Sun Feb 20 11:58:33 2011 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM

Sun Feb 20 11:48:41 2011 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM

11:48:09 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-

Sun Feb 20 09:59:31 2011 Critical (3) REG RSP not received;CM

Startup Procedure ProcedureStatusComment Acquire Downstream Channel307000000 HzLocked

Connectivity StateIn ProgressAccess Denied Boot

Boot StateIn ProgressWaiting for DHCP Offer

Configuration FileOK

Downstream Channels
LockedQAM2566655616000 Kbits/sec307000000 Hz46.1 dBmV41.4 dBHybrid

Upstream Channels

LockedATDMA120480 Kbits/sec45800000 Hz42.9 dBmV

Get all my 4 power down on but still no connections but power levels on all 4 are all over the place.

LockedQAM2566555616000 Kbits/sec299000000 Hz-2.7 dBmV40.2 dBHybrid
Hz-2.7
Hz-2.7
Hz-2.7
After a refresh power has changed

LockedQAM2566555616000 Kbits/sec299000000 Hz 0.5 dBmV41.4 dBHybrid

LockedQAM2566655616000 Kbits/sec307000000 Hz 0.5 dBmV41.2 dBHybrid

LockedQAM2566755616000 Kbits/sec315000000 Hz 0.4 dBmV40.9 dBHybrid

LockedQAM2566855616000 Kbits/sec323000000 Hz-0.1 dBmV40.9 dBHybrid

Just seems odd I upgrade and now have no net access any info would be great

Many thanks.

If any more info needed just ask.

Mick Fisher · 20-02-2011, 14:51

Try.........

Switch off the Super hub firewall and IP flood detection.

pulse100 · 20-02-2011, 14:56

Thanks for reply Mick

I have turned off Super hub firewall and IP flood detection. etc

but problems started last night now all morning?

Mick Fisher · 20-02-2011, 15:29

Try reboot SHub

Maybe it's an area fault?

Ugh! Phone TS and hope for an onshore agent.