Update -FINAL- Not that anyone cares lol.

[Marcus125]

Can I just say the products I recieved from VM TV/BB/PHONE were faultless. I have kept the BB.

Now the customer services..

Although I have also mentioned the times when the customer services were brilliant. My toptip for VM...

Tell your sales guys to stick to the facts EG Vip50 is not half price and Tivo is not a simple swap out for you v+ it also involves over £200 to be paid.

[Peter_]

Originally Posted by Marcus125

Can I just say the products I recieved from VM TV/BB/PHONE were faultless. I have kept the BB.

Now the customer services..

What was the issue.

[Marcus125]

Originally Posted by Masque

What was the issue.

No!!!! just no!!! lol.......

aLTHOUGH As a vm employee I will say to you..

It seems 1 person has a very loud voice between DS and CB and a few other sites. The days of fill em full of poop to sign them up are surely long gone...NTHELL ANYONE?

[Digital Fanatic]

Originally Posted by Marcus125

No!!!! just no!!! lol.......

It was because he couldn't cancel. He eventually used the price rise card.

---------- Post added at 17:37 ---------- Previous post was at 17:36 ----------

Originally Posted by Marcus125

No!!!! just no!!! lol.......

aLTHOUGH As a vm employee I will say to you..

It seems 1 person has a very loud voice between DS and CB and a few other sites. The days of fill em full of poop to sign them up are surely long gone...NTHELL ANYONE?

What do you mean?

[muppetman11]

Originally Posted by Digital Fanatic

It was because he couldn't cancel. He eventually used the price rise card.

---------- Post added at 17:37 ---------- Previous post was at 17:36 ----------



What do you mean?

How can the price rise get you out of contract ?

[Marcus125]

Originally Posted by muppetman11

How can the price rise get you out of contract ?

Who cares it got me out of mine. Its in VMs T&C's

[muppetman11]

Originally Posted by Marcus125

Who cares it got me out of mine. Its in VMs T&C's

Can someone provide me a link to this.

[Digital Fanatic]

Originally Posted by muppetman11

How can the price rise get you out of contract ?

It's in the T&C's You can't be held to contract (if you want to leave) if the price had been increased during that time.

---------- Post added at 17:41 ---------- Previous post was at 17:40 ----------

Originally Posted by Marcus125

Who cares it got me out of mine. Its in VMs T&C's

What do you mean in post #18?

[Marcus125]

The result is in VM's interest anyway they get a customer who will pay ontime every month for possibly years and years.

[devilincarnate]

Originally Posted by muppetman11

Can someone provide me a link to this.

J Ending these agreements


If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements ;

b. Virgin Media Ltd and/or Virgin Media Entertainment make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or

c. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments make significant changes to the terms and conditions of these agreements (including the other legal stuff ),

you may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30-day notice period and paragraph J3 will not apply if you cancel before the end of the minimum period . If you do not give such notice of cancellation within 30 days of any increase in charges or changes to the services or this agreement being notified to you or, if later, receipt of your first bill following such increase in charges, Virgin Media, Virgin Media Entertainment (if applicable) and Virgin Media Payments will assume that you have accepted the increase in charges and the changes to the services and these agreements and you will no longer be able to cancel your services under this paragraph.


http://shop.virginmedia.com/the-lega...-services.html

Here you are

[Digital Fanatic]

Originally Posted by Marcus125

The result is in VM's interest anyway they get a customer who will pay ontime every month for possibly years and years.

Ah, I see you are Mark125 on DS.

I see you are also posting incorrect info over there too.

Are you thinking of leaving sky for Virginmedia???

--------------------------------------------------------------------------------
DON'T DO IT!!!!

In December I left Sky for VM an god what a mistake. Now they want £180 to let me disconnect.

They also want £189+£40 for Tivo instalation and box cost although they own the box. Then its £3 a month to use the box they own and you paid for...

So if you're thinking of going to VM for Tivo..DONT you take all those HD channels for granted and the ondemand sucks becuase sky have the rights to all the good stuff.

/Rant over.

The max you would have paid would of been £149.

[LexDiamond]

Seems to me like you are blaming VM for your misunderstanding.

[muppetman11]

Originally Posted by Digital Fanatic

Ah, I see you are Mark125 on DS.

I see you are also posting incorrect info over there too.



The max you would have paid would of been £149.

Dont Sky disable the Sky+ feature of the SkyHD box if you cancel your Sky sub , basically just making your box a freesat receiver.

[Peter_]

Originally Posted by muppetman11

Dont Sky disable the Sky+ feature of the SkyHD box if you cancel your Sky sub , basically just making your box a freesat receiver.

Exactly the same as Virginmedia do with the V+.

[Marcus125]

Originally Posted by muppetman11

Dont Sky disable the Sky+ feature of the SkyHD box if you cancel your Sky sub , basically just making your box a freesat receiver.

Yes you bassically end up with a HD freesat receiver.