VM finally post news on bridge mode - superhub - Page 2

Stephen · 15-02-2011, 10:02

Quote:

Originally Posted by Mr K

Maybe they should have possibly tested it before sending it out ?

My plan of waiting 6 months before upgrading to from 10MB to 20/30MB seems like a good idea. Same with anything new IT wise, wait till all the bugs are fixed.

Paying customers shouldn't be used as testers.

It was internally tested for months before being rolled out to cutomers.

whizzard · 15-02-2011, 10:10

Personally I've used the Super Hub since November with no issues and I'm a heavy user with our household never having less than half a dozen devices online at any given time. My connection speeds and throughput are constant, so how so many people are quick to point the finger at the Super Hub as the cause of their issues does surprise me somewhat.

Peter_ · 15-02-2011, 10:15

My Superhub so far is fine but many people will not quite believe us because we are staff members.

Blackened · 15-02-2011, 10:50

Mine's fine too. Wireless still not quite reaching the furthest point of the house, but performance wise it's great (if you ignore the occasional wi-fi drop outs).

Due to where the modem was bodged in - sorry installed - I'll be glad to be able to use a separate router I can place myself more 'house central' as I had before with a separate modem and router combo. The modem can go anywhere really, with no consequences. Not quite the same with a wireless hub. At present, due to the location of the hub being close to the front of the house I can connect to my wireless network from my friends house across the street, but I lose it in the back of my own house..

Peter_ · 15-02-2011, 11:01

Quote:

Originally Posted by Blackened

Mine's fine too. Wireless still not quite reaching the furthest point of the house, but performance wise it's great (if you ignore the occasional wi-fi drop outs).

Due to where the modem was bodged in - sorry installed - I'll be glad to be able to use a separate router I can place myself more 'house central' as I had before with a separate modem and router combo. The modem can go anywhere really, with no consequences. Not quite the same with a wireless hub. At present, due to the location of the hub being close to the front of the house I can connect to my wireless network from my friends house across the street, but I lose it in the back of my own house..

I use my own Edimax router by just logging into it and disabling DHCP, works fine.

Blackened · 15-02-2011, 11:13

Yeah, I saw that mentioned a few times. I've yet to experiment.
I had to install a 4 port switch yesterday for a few days with something we're doing here. I don't want to over complicate things just yet!

Thing is, I got the damn thing (the superhub) for it's gigabit ports..

Chrysalis · 15-02-2011, 16:20

Quote:

Originally Posted by BenMcr

The SuperHub does actually work (for the most part) as it was designed to do as a combined modem and router. Bridge mode is designed to turn off the majority of what is in the SuperHub, so likely isn't part of the original design from Netgear

Pingtest.net fails because it sends a flood of packets down the connection to test it, so IP Flood detection blocks them as it should.

Some of the other issues that have been identified, like all computer equipment, won't show up until there is a large enough userbase. There is no way to test every single setup with a limited test base

For the most part it isnt working as designed

custom firmware that disables about 80% of the spec sheet for the hardware.

---------- Post added at 17:20 ---------- Previous post was at 17:18 ----------

Quote:

Originally Posted by Masque

My Superhub so far is fine but many people will not quite believe us because we are staff members.

I believe its good for your own use style.

However given that so far every VM staff member here has perfect VM service, no congestion, no shub issue etc. is why people may not take your word freely.

Peter_ · 15-02-2011, 16:39

Quote:

Originally Posted by Chrysalis

However given that so far every VM staff member here has perfect VM service, no congestion, no shub issue etc. is why people may not take your word freely.

The estate I live on was dug up and cable laid in one ongoing installation around 16 years ago and we signed up as soon as the salesman knocked at the door.

In my time with them I have had no phoneline issues at all.

We had the analogue TV boxes to start and we had 2 of them because one developed a fault, then we went digital and got a Pace 4200 which we replaced with a V+ once I got a job with the company.

Broadband issues have been cutting the cable twice and each time repaired quickly and for free, well before I worked here.

An outage last August that lasted 5 days.

No real issues with speed or connection apart from occasional blips as it is very stable around here.

BT would be pointless as they cannot get above 1.5Mb on this estate due to the distance from the exchange.

So a customer 16 years and staff 3 years and during those 16 years we have tried SKY and got rid within 4 months after 3 replacement boxes.

vmfriend · 15-02-2011, 17:16

I have no issues with the Superhub, I actually prefer it to the previous modem router combination I had. In my view it actually looks quite nice.

Anyway this is good news right, people who want bridge mode can apply to be a tester and help VM improve the hub.

Chrysalis · 15-02-2011, 17:23

I remember pip telling me they usually let people apply in thread, but beta tester thread is locked and I got no reply to PM yet.

pip08456 · 15-02-2011, 17:56

Quote:

Originally Posted by Chrysalis

I remember pip telling me they usually let people apply in thread, but beta tester thread is locked and I got no reply to PM yet.

Quite correct and if you actually read the post instead of presuming and trying to jump the gun.

"we'll be looking for volunteers from the forum for testing in April."

IE the invitation will be made in Appril and the thread most likely opened for applications.

Chrysalis · 15-02-2011, 18:08

I assume the testing started in april, thats a very late start date if they want to release in may. So it seems a long delay before testing and then a rushed release from testing.

telfordcable · 15-02-2011, 19:18

Quote:

Originally Posted by Masque

My Superhub so far is fine but many people will not quite believe us because we are staff members.

I do believe you masque!

Jon T · 15-02-2011, 19:35

Mine's been brilliant, big downloads via ftp, http and torrents all fine. VPN into my workplace also fine. All in all a very satisfactory piece of kit for me. My speed is around 19.5Mb/s in the day and around 17Mb/s in the evening.

KenK · 15-02-2011, 20:57

Quote:

Originally Posted by jamiefrost

Yeah because fixing bugs and testing new software is a quick and easy job.

It takes time to fix and test software to a stage where it can be released, not always an easy job.

jj

I agree, totally. It's just a pity they didn't get it to that stage before release. And all because ...

Quote:

Originally Posted by BenMcr

Some of the other issues that have been identified, like all computer equipment, won't show up until there is a large enough userbase. There is no way to test every single setup with a limited test base

Quote:

Originally Posted by Stephen

It was internally tested for months before being rolled out to cutomers.

... the testing wasn't good enough. Get a bigger test base if it's known to be "limited".