Unstable connection

[Kail]

Hello,
I am on 20 MB connection.
about 2-3 weeks ago I have upgraded to SuperHub.

It was self-installed. Everything worked, speedtest showed right speed (atleast on enthernet)

But sometimes it seems to be a bit unstable and I experiences droupouts.

I changed the channels, encryption methods and turned off IP flood detection.
Now I am thinking maybe I have problems with connection.

can you guys look at the connection menu and say if my power level are ok?

Capture.JPG
Capture1.JPG


Thank you very much.

P.S. As I already have SuperHub can I upgrade to 30 MB with no extra cost?

[Peter_]

Your Upstream at 58.2 is as high as it can go on a Motorola uBR and will require an engineer to fix it.

They may upgrade you now you can ask to speak to Customer Services while on the phone to Technical Support if not you may be uplifted for free in a few months.

[vodcoke]

I'm having problems since upgrading to 30mb.. does this look right for the power levels?

thks

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+


--------------------------------------------------------------------------------

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 38 55616000 Kbits/sec 307000000 Hz 1.0 dBmV 39.9 dB Hybrid
Locked QAM256 37 55616000 Kbits/sec 299000000 Hz 0.2 dBmV 39.4 dB Hybrid
Locked QAM256 39 55616000 Kbits/sec 315000000 Hz 2.0 dBmV 39.9 dB Hybrid
Locked QAM256 40 55616000 Kbits/sec 323000000 Hz 2.3 dBmV 40.3 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown


--------------------------------------------------------------------------------

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 4 10240 Kbits/sec 47400000 Hz 54.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV



--------------------------------------------------------------------------------

Primary Downstream Service Flow
Downstream(0)
SFID 8975
Max Traffic Rate 32220000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps


--------------------------------------------------------------------------------

Primary Upstream Service Flow
Upstream(0)
SFID 8455
Max Traffic Rate 1111000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort


--------------------------------------------------------------------------------

Current System Time:Tue Feb 15 21:00:12 2011