Loss of HD picture on V+ box
12-02-2011, 20:56
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#1
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Loss of HD picture on V+ box
Here is a good question, and to be honest l am not happy with the present situation with VM.
We had a v+BOX WITH hd installed, and were told by the sales assistant that the box would give HD quality picture This has been going great until a few days ago when we suddenly found that the box is no longer giving out HD quality picture even though we have the right set etc.
Can someone tell me if there is something wrong with the system
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12-02-2011, 21:08
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#2
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Inactive
Join Date: Jun 2003
Location: Fleet, Hampshire
Age: 54
Services: VIP50, TiVo
Posts: 2,869
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Re: Loss of HD picture on V+ box
I've split this off to its own thread.
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12-02-2011, 22:45
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#3
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Loss of HD picture on V+ box
Quote:
Originally Posted by Arthurgray50@blu
Here is a good question, and to be honest l am not happy with the present situation with VM.
We had a v+BOX WITH hd installed, and were told by the sales assistant that the box would give HD quality picture This has been going great until a few days ago when we suddenly found that the box is no longer giving out HD quality picture even though we have the right set etc.
Can someone tell me if there is something wrong with the system
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What do you mean? Are you not getting the HD channels or is the picture quality poor?
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12-02-2011, 22:50
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#4
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 70
Services: Premiere Collection
Posts: 45,174
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Re: Loss of HD picture on V+ box
And is the TV connected to the V+ box with a HDMI cable (and has it always been)?
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13-02-2011, 13:41
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#5
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Re: Loss of HD picture on V+ box
The quality of the HD picture is as though it is SD, and everything is connected correctly, we did have probs with the box a couple of days ago, but no way is it a HD picture.
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13-02-2011, 14:14
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#6
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Loss of HD picture on V+ box
Check the box is set to hdmi 1080 and check the tv is actually on HDMI and not scart
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13-02-2011, 14:21
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#7
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Re: Loss of HD picture on V+ box
That has been done, but the picture is still like SD.
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13-02-2011, 14:31
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#8
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Inactive
Join Date: Apr 2010
Services: VM Tivo, 2x V+, BBI XXL (superhub), XL Telco, SS HD + SM HD
Posts: 111
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Re: Loss of HD picture on V+ box
Do you have a scart in at the same time? And when you set the stb to hdmi are you pressing "Text" to save the setting?
What are you watching and what channel is it on for you to say it is "SD"?
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13-02-2011, 14:33
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#9
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Inactive
Join Date: May 2007
Location: Near Newcastle upon Tyne
Services: Player tv , V6, phone l, bb 100Meg.
Posts: 901
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Re: Loss of HD picture on V+ box
You are watching on a HD channel, ie 108 rather than 101 for bbc1, also is the programme in HD and not just up scaled SD.
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13-02-2011, 19:34
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#10
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Re: Loss of HD picture on V+ box
What we do is go to the HD page, choose a channel, and then go to that channel in SD, and to me the picture is not sharpe enough for HD quality.
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13-02-2011, 19:37
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#11
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cf.mega poster
Join Date: Jun 2009
Location: Hell
Age: 51
Posts: 5,956
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Re: Loss of HD picture on V+ box
Quote:
Originally Posted by Arthurgray50@blu
What we do is go to the HD page, choose a channel, and then go to that channel in SD, and to me the picture is not sharpe enough for HD quality.
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So if you are going to the HD page and then going to the SD version of that channel that is why you are not getting the HD quality 
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13-02-2011, 19:43
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#12
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Inactive
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
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Posts: 1,158
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Re: Loss of HD picture on V+ box
Quote:
Originally Posted by devilincarnate
So if you are going to the HD page and then going to the SD version of that channel that is why you are not getting the HD quality |
Or are you comparing the SD channel version with the HD channel version and not seeing any difference? And are sure that the programme is an HD transmission.
Please give an example of a programme
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13-02-2011, 21:45
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#13
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Re: Loss of HD picture on V+ box
I was watching the football on ESPN, and did a test of difference between the channels of HD and on SD, no difference.
I tried BBC1 in SD and then BBC1HD still no difference.
HD to me is where you get the sharper picture, when l purchased my HD set, l was shown the difference and on VM HD, over several weeks, there has been no difference.
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13-02-2011, 21:55
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#14
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 70
Services: Premiere Collection
Posts: 45,174
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Re: Loss of HD picture on V+ box
Arthur, you stated earlier that "everything is connected correctly" - is there a HDMI cable connecting the TV and the V+ box?
HDMI cable ends.
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13-02-2011, 22:18
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#15
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Inactive
Join Date: Sep 2005
Posts: 6,798
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Re: Loss of HD picture on V+ box
Yes as per your picture
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