Internet down in Watford area
11-02-2011, 16:17
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#16
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Internet down in Watford area
We have a new EFT of 9pm, but hopefully should be fixed before then.
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11-02-2011, 17:40
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#17
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Inactive
Join Date: Jan 2011
Posts: 34
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Re: Internet down in Watford area
Oh right, certainly still broken for now 
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11-02-2011, 20:18
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#18
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Inactive
Join Date: Feb 2008
Posts: 5
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Re: Internet down in Watford area
Seems to be back up for me now, though download speed is < 1Mb at the moment.
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11-02-2011, 20:21
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#19
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Inactive
Join Date: Jan 2011
Posts: 34
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Re: Internet down in Watford area
Same, pretty terrible.
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11-02-2011, 22:07
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#20
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Inactive
Join Date: Mar 2004
Location: Watford
Posts: 33
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Re: Internet down in Watford area
Been a bit flaky this evening just dropping out every now and again but seems stable now although speeds are a bit all over the place.
Hey ho, can't remember the last time I had a problem so I'll let 'em off for now 
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11-02-2011, 22:15
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#21
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Internet down in Watford area
Still being worked on. Engineer is awaiting a part in transit at the headend. Should be fixed in the next hour or so.
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11-02-2011, 23:35
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#22
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Inactive
Join Date: Dec 2003
Age: 45
Services: SkyQ 2TB - Multiroom x3,
VM 350Mb cable broadband.
Posts: 702
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Re: Internet down in Watford area
Went down originally here around this time last night, it's been 24 hours and still not repaired, if the engineer is awaiting a part in transit why is the ETA for 9am on SUNDAY morning?
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12-02-2011, 09:46
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#23
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Internet down in Watford area
Quote:
Originally Posted by gooner4life
Went down originally here around this time last night, it's been 24 hours and still not repaired, if the engineer is awaiting a part in transit why is the ETA for 9am on SUNDAY morning?
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9am Saturday it said. The Outage Support Team don't add any new updates to websites after midnight, so anything outstanding will be updated again in the morning. Incident Management will update the ticket if it's a MSO or CSO after this time.
I'm not back in work until later, so can't check tickets at the moment. Is it back up?
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12-02-2011, 11:37
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#24
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Inactive
Join Date: Mar 2004
Location: Watford
Posts: 33
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Re: Internet down in Watford area
Seems fine this morning, thanks for the updates.
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12-02-2011, 15:06
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#25
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Internet down in Watford area
Quote:
Originally Posted by mattley
Seems fine this morning, thanks for the updates.
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no probs
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17-02-2011, 07:44
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#26
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Inactive
Join Date: Jan 2011
Posts: 34
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Re: Internet down in Watford area
Down again this morning, this is hopeless. I'm ordering Be as soon as it comes back up.
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